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  • 1 Post By netherwinterknights

Landline Not Working Properly When BB Cord Plugged In

  1. #1
    Junior Member
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    Default Landline Not Working Properly When BB Cord Plugged In

    I am facing a rather strange problem. I am using ZTE ADSL 831 Mode. My BB seems to working fine. But my landline is behaving strangely as long as the Modem's cord is plugged into splitter. I am able to make outgoing calls but I am not able to receive any incoming call. On being called there's just a faint crackling sound at the end of caller instead of the usual ringing. The landline doesn't rings at all.
    .
    However, the landline works fine if I remove the modem cord from the splitter. The BSNL linemen are completely clueless about the situation. Please help!

  2. #2
    Admin's Avatar
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    It is most likely your splitter that needs replacement. Borrow one from some one to check if that resolves it and if it does go buy a new one. They are pretty cheap.

  3. #3
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    I tried that, but the problem still persists

  4. #4
    Junior Member OneManArmy's Avatar
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    It has something to do with the Bsnl exchange. You cannot do anything about it yourself. Complaint to Bsnl in writing.

  5. #5
    Platinum Member Preeti_20's Avatar
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    Contact BSNL and make a complaint about this problem and someone should come and fix the problem, its probably something to do with the wiring end.

  6. #6
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    Its a back end problem that needs to be sorted out from BSNL's side.

  7. #7
    Bronze Member
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    complain to BSNL, and ask them to get their lineman out to your place.
    ask him to check at the pole DP if there is a similar noise.
    ask him to check at the exchange at the jumpers if there is a noise.

    this will help you to isolate the fault, and place the blame.

    change the filter on your bb line. Not just a splitter, but an ADSL filter. It filters out the high frequency DSL signal from the cable, and gives you a cleaner line.
    do you have a wireless phone? disconnect and turn it off, and connect a regular phone to the line and see if that improves the line noise situation.
    see if that wireless phone or a microwave oven are causing issues with line noise.
    Admin likes this.

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