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BSNL Free Night Plan has Stopped

  1. #121
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    Ha ha ha I have never used an eight mbps connection, I would like to though but I am not going to Pakistan to use one There are plenty of other countries that have higher speeds and even lower prices. Singapore? South Korea? Japan? and all you could come up with is Pakistan?

  2. #122
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    Yes there are plenty of other countries but I dont like the fact that Pakistanis can have a pure unlimited 8Mbps plan at Rs1825 and we have to be begging down on our knees to keep the night unlimited plan going I am just not happy with the fact that Pakistan's state run company can provide 8Mbps unlimited at that price and BSNL our sarkari company will charge us more then that for a 2mbps connection. I dont know how they can manage on that side of the border and why BSNL cannot over here.

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    Quote Originally Posted by SmoothVibes View Post
    Partition took place in 1947 but I was wondering if there is still an option to move to Pakistan? I wonder if Hindus are allowed to practice Hinduism there because this post makes me think that I am on the wrong side of the border: https://www.pakistanbroadband.com/threads/ptcl-8mbps-package.497/#post-1564
    Kindly stop with such replies. These neither contribute to the discussion at hand, neither they provide any solution.

    We do not have anything to do with that country, and only thing we can pick up is the plan they are using as a reference to press for our claims.


    Already enough time has passed since the govt introduced/defined 'broadband'. We need to try and reach to some good conclusion, which if nothing else, should increase our knowledge. Going about ranting is all we have done and we need to put an end to it.
    The Govt is no good, we know that. We have to atleast hold our nerves and get our act together. We are not the ill informed ones, nor are we the types who ll sit on Govt salaries and see the tamasha of public's pain.



    Taking the discussion forward.. I have few questions, just to mark the timeline. Then we can start hammering our points vis a vis how the govt has been ineffective on this scenario:

    1) If i remember correctly, 2005 was the year when this broadband was introduced. Correct?
    2) At that time, 256 kbps was the speed defined as broadband. It was redefined to 512 kbps or not?
    3) Which year was the minimum speed doubled? ie from 256kbps to 512kbps by the govt?
    Last edited by Admin; 12th September 2014 at 08:14 AM.
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  4. #124
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    I hope whoever removed my last reply here has got the idea.. That we need to stop the rants and get some discussion going on.

    Anyhow, asking the questions here again.

    1) If i remember correctly, 2005 was the year when this broadband was introduced. Correct?
    2) At that time, 256 kbps was the speed defined as broadband. It was redefined to 512 kbps or not?
    3) In which year was the minimum speed post FUP revised to 512kbps?
    Last edited by Spacescreamer; 12th July 2014 at 05:52 PM.

  5. #125
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    Quote Originally Posted by SmoothVibes View Post
    Its all talk and thats all it is. People posting in this thread will all silently pay up and switch to other plans when the time comes. I dont see a single share of this thread on Facebook. If you guys want othes involved then facebook is a good place to start.

    Core FACEBOOK users don't have time for Night downloads... And they don't need high speed internet... Most of Facebook users use slow 2G mobile internet connection .. They don't have time for high speed downloads..! They just need FaceBook, FACEBOOK & Facebook..!

    ...We really don't have time for 'Dharnaa' and its useless at all .. But Time waste to vaise bhi hone waala hai.. When we all will get Dead slow speed in an unlimited BB Plan...!

    Not a single service provider will give us an unlimited BB plan with speed more that 512kbps.

    BSNL will not listen anybody... They don't need handful of 'us'. Govt is having a plan of '500 Crores' to connect the rural areas with internet in the new Budget of the Country. Acche din aane waale hain RURAL areas waalon ke... They will have cheaper plans than others.. BSNL officers have free unlimited BB plans with high speed...! But we are nothing for them... We are just their ordinary customers ... and will be forced to pay for the facilities of their special customers ..!

  6. #126
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    ^ Any idea how much the BSNL employees get for speeds?

    Secondly, i think we need to compile a list of the various Broadband plans and get a hold onto the discrepancy in various regions. Cuz as i noticed in page 3 here, BSNL is very much capable of providing good plans when facing competition.

    The very idea of having different plans for different regions sounded ridiculous from day one. How can a state owned company differentiate with the consumers like this.. ESPECIALLY when they have Govt backing for their project.

  7. #127
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    There is an old thread about bsnl employee concessions but after going through the whole thread it looks like they only get a 20% discount like other government employees do. MTNL I know provides free broadband connections to employees as I read a thread here from some one who's mother worked for MTNL and they had free telephone and broadband connection. I dont recall what he said about speed. I couldnt find the thread though.

    Kolkata for example always end up paying lesser then the rest of India with almost every ISP. I dont see why some one living in say Hyderabad or Pune should pay more for the same service.
    Last edited by Admin; 12th July 2014 at 10:34 PM.
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  8. #128
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    NYlAuz9-1.jpg

    The subscribers of these plans may have great laughter on our discussions... Do these BB plans really exist in India..?

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    That does not sound right. Some one just made it up as a joke probably.

  10. #130
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    Quote Originally Posted by Admin View Post
    There is an old thread about bsnl employee concessions but after going through the whole thread it looks like they only get a 20% discount like other government employees do. MTNL I know provides free broadband connections to employees as I read a thread here from some one who's mother worked for MTNL and they had free telephone and broadband connection. I dont recall what he said about speed. I couldnt find the thread though.


    Screenshot_2014-07-12-23-00-42-1.png

    This is just a legal and public info... Inspite of this... They might have a kind of DEMO BB connection... Which is known by only the employees..! ...not in the public description..! .. Total Free and Hidden..!

    Anyways... We should concentrate on our right.. Not their..!
    Last edited by KRN4U; 12th July 2014 at 11:44 PM.

  11. #131
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    Has anyone actually talked to the Accounts officer or Billing department (Not the customer care guys since they are good for nothing for real) of their Exchange about the problem? Do they have any news as to what might happen with the bills next month? Dharna dena, petition karna, consumer court jaana sab kehne ki batein hain..pehle exchange me jaake Accounts officer se baat to karo!

  12. #132
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    Quote Originally Posted by andy View Post
    Has anyone actually talked to the Accounts officer or Billing department (Not the customer care guys since they are good for nothing for real) of their Exchange about the problem? Do they have any news as to what might happen with the bills next month? Dharna dena, petition karna, consumer court jaana sab kehne ki batein hain..pehle exchange me jaake Accounts officer se baat to karo!


    IMG-20140710-WA0000.jpg

    It seems that they also don't want to talk more than this attached info..

    I have talked to the account officer... He said... "Bill pe notification aaya hai vo dekho'.
    Then I asked.. this info we get is very late.. And till now we haven't got the paper bill.. How the bill of July would be managed? Then HE said.. "Jadon July da bill aaooga .. Pher aap hee pataa lagg jaana..!" ("When you will get the bill of July .. You will know everything..!")

    I think they don't want to talk more than this.. Or they even don't know more than this.. We are having only one info... "The night hours charges are increased to 15P/MB from July 2014" That's all...

  13. #133
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    Not really a suitable answer to give to a customer. Obviously customers will know when they receive the bill, as it will be a a bigger than normal amount of billing! BSNL at least need to train their customer service executives on how to respond to a customers query and have valid answers for their queries or even the actions taken by BSNL themselves. It would be good to speak to someone senior and ask them for the answers.
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  14. #134
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    Speaking to BSNL people over the phone is not really a very wise thing to do.
    Best would be that a person here speaks to the concerned official in person and gets some information circulated here. I am pretty sure the policy will be consistent for every region.


    Quote Originally Posted by Admin View Post
    NYlAuz9-1.jpg

    That does not sound right. Some one just made it up as a joke probably.

    Any confirmation about the plans? That people in different region are paying differently for the same plans?

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    BSNL once forced Rs. 10,000/- (yes ten thousand) bill out of me because of THEIR late notification (three days delay. Imagine what would have happened had the delay been longer). Sadly my dad settled by paying up. I want to take part in this, but I am not BSNL consumer anymore. Me and all my friends have long abandoned BSNL. I wish you good luck, but switch as soon as anything else is available. BSNL guys do not know anything. BSNL can not improve even if they try and their officers themselves opt for cable internet. Government jobs are meant to be about getting paid for sleeping. We forget these sufferings when we want our kids to be Government employees or search for government employees as groom for our daughters. This evil is our own doing.
    About that consumer portal, that **** is useless. I have cases there pending for years with literally zero progress and no update. Go to police station and register a case. At least you will get some attention.

    My best suggestion is to abandon ship. Unite local cable operators in an attempt to bring some cable internet in area.

    BTW, BSNL Fibro had some good plans. Did anybody notice that those have been butchered too?
    Last edited by sbcontt; 14th July 2014 at 08:26 PM.
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  16. #136
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    Here I am presenting You a little positive news..
    Today I have talked to a BSNL employee in detail.. He has told me that the unlimited plans will get speed of 1 to 2 Mbps in nights...! But these old charming plans will be charged at nights. ...
    But I suggest not to pay such huge amounts to BSNL in advance... Wait for the bill of July.

    Note that... The BB plans of other private companies are worse than this..!
    ... Change your plan to unlimited...! You may get the same super speed at nights... With an unlimited plan..!
    Last edited by KRN4U; 14th July 2014 at 10:37 PM.
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  17. #137
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    Dear friends,

    I too on same boat having BSNL BBG-FN-Home-600+plus bb plan and downloaded 4GB per-day during night free hours without knowing that BSNL has changed the structure of broadband plan. earlier bsnl used raise the tariff without deteriorating the scheme. this time didnot raise Tariff but deteriorated the structure which against the customer. We should unite and put this issue before the consumer court. At least BSNL should intimate the customer who are using this plan in well in advance.
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  18. #138
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    Quote Originally Posted by mohanverma4 View Post
    Dear friends,

    I too on same boat having BSNL BBG-FN-Home-600+plus bb plan and downloaded 4GB per-day during night free hours without knowing that BSNL has changed the structure of broadband plan. earlier bsnl used raise the tariff without deteriorating the scheme. this time didnot raise Tariff but deteriorated the structure which against the customer. We should unite and put this issue before the consumer court. At least BSNL should intimate the customer who are using this plan in well in advance.

    Well... BSNL is not listening anybody...! They are saying that info was put on the BSNL site... I surfed all the www.bsnl.co.in in front of them.. And asked where.. Then they told me to open the Punjab website..!

    They had given this info somewhere deep inside the STATE WEBSITES... Well we are not supposed to check those websites regularly like a social site.. Are we? A big NO is the answer..

    So BSNL is sure that its info was already given to customers before time...! They will not come under any pressure.. It seems that...! But we should continue to defence ourselves..!

  19. #139
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    I also have a BSNL free night plan, what should I do now, please guide me so that I do not end up paying large amount for my bill.

  20. #140
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    Fist logical step would be to stop downloading at night to prevent furthur charges. What ever you have already downloaded you cannot do much about that.
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  21. #141
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    Dear Friends,

    I had the talk with BSNL SDO(T) in my area, about the issue of change of free night plan to concessional night tariff plan, as per him the BSNL will not charge for free night period usages ie 0200 to 0800 am to existing customer for at least two three months but he will confirm the same with concerned official. If we check our broadband plan at http://selfcare.ndc.bsnl.co.in/irj/portal (For rajasthan) it is still showing BBG-FN-HOME-600-COMBO-PLUS it is still not changed to BBG-CNT-COMBO 650. Further I will update the inform to you guys when ever I get the updates from BSNL officials.
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    Friends, Are there Any decisions taken to SLAP bsnl for taking such greedy step ?

    I really feel, 100s of bsnl customers should disconnect their BROADBAND connections at once to show their regret against this plan change.
    But i know, that wont happen in india.

    At least i will definitely throw bsnl and change my connection.
    Just waiting for some worthfull ISP in Chennai Area.
    Can Anybody suggest me some Broadband ISP in Chennai, other than BSNL ?
    Someone who is worth subscribing too .... Someone who does not irritate us like BSNL worst service ...
    Kindly give ur views ?

    thank you

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    Meanwhile why not just change the plan to any unlimited plan. Already I am paying huge bill by over utilizing my Monthly limit of daytime usage. Also there wont be any use of arguing with BSNL. So why not lets see which plan will be more apt for us?

    Unlimited plans start from Rs.675 I find the 999 COmbo Good>? What say?

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    Quote Originally Posted by mohanverma4 View Post
    I had the talk with BSNL SDO(T) in my area, about the issue of change of free night plan to concessional night tariff plan, as per him the BSNL will not charge for free night period usages ie 0200 to 0800 am to existing customer for at least two three months but he will confirm the same with concerned official.
    If we check our broadband plan at http://selfcare.ndc.bsnl.co.in/irj/portal (For rajasthan) it is still showing BBG-FN-HOME-600-COMBO-PLUS it is still not changed to BBG-CNT-COMBO 650.

    Better take a screenshot of the plan details in the profile so that you have proof.
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  25. #145
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    Here in chennai went to local cust care to change plan as in selfcare sdc lots of change plan optiins are avl and i was confuses which plan to opt for. Many people were filling plan change forms. Me too filled up the form and submittes. The person told it will change in 1 day and prorata rate would be applied. Today checked and found that its changed to combo 999 plan . when asked about the night plan change the person confirmed that 15 paise per mb is introduced. tip if you know which plan to change but cant go to csc you can give request from selfcare portal also.

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    i found out about the scrapping of plan after 3 days,i had already downloaded 3 gb,i changed my plan to 545 unlimited on 10th,waited for 2 days n the new plan was active on my portal.I ve already used 18 gb now.Will the plan change take effect from next month?

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    There is not much time left for the bills to be generated so we should know pretty soon what BSNL is upto in the days to come. I wouldnt change the plan if I was you and just stop using beyond my limit to make sure I dont get billed extra. There may be a posibility of night plans continuing for those who already have it I think. Well may be not but it is still a possibility right?

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    Just I changed my broadband plant from home uld 800 to home ul 675 on 21-jul-2014. But now i want to change to promotional plan Rs. 1445/month. So please let me know how it can possible.

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    Do you not get an option to get that plan from within the BSNL portal?

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    I'd never guessed my 1st post here would be under such circumstances! I can see how frustrated and furious users are with BSNL playing this underhanded game. It's not the decision to call back the night unlimited, which they obviously can within their policy; but what's with this sudden and seemingly whimsical move without prior notice/intimation? Customers are more than entitle to have enough time to prepare and adjust with their ongoing net usage plans and there are people who have been on this for years. Just one mail with proper info would have served the purpose! Considering it's BSNL, that'd be asking too much I guess!!
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  31. #151
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    After all those enquries by us lot BSNL lacks the deceny to come out with a clear official announcement telling what the current status is and if current customers of night plans will be able to carry on with the old plans or not. BSNL seems to have lost the plot alltogether.

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    Quote Originally Posted by Admin View Post
    There is not much time left for the bills to be generated so we should know pretty soon what BSNL is upto in the days to come. I wouldnt change the plan if I was you and just stop using beyond my limit to make sure I dont get billed extra. There may be a posibility of night plans continuing for those who already have it I think. Well may be not but it is still a possibility right?
    I called the customer care and was informed that the plan change took effect on the very day i applied for it in the selfcare portal and since the new plan is being shown "active" on my portal and the used units(chargeable)is zero,i think and hope that the plan has changed.

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    Did the customer care person not inform you whether the plan has been changed on your account or not?

    Although the units show up as zero, you still need to keep a track that you are not getting charged.

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    I request the admin here to instruct the members discussing change of plans to make a separate post of it. Its almost the end of the month and the focus should be back on the issue of billing and failure of BSNL to notify the customers well beforehand about the scraping of the Night Unlimited privileges for old customers and the future course of action. I request all members to call their District Accounts Officer of BSNL and inquire about their (BSNL's) plan to address the issue and post it here. We don't have much time left and this issue has been under discussion for a while now from the beginning of the month. I hope its time now some new and solid information about the billing during the Night Unlimited period comes to light. Frankly we all have been waiting eagerly for some information and the BSNL babus have had their time to come up with an explanation. Without any solid information, shifting to other plans is going to be difficult.

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    Point taken.

    If your post is about plan change only and does not relate to this thread then please open a new thread. This has become a long thread.

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    I have a broadband connection with land line installed in my home. I am using 500 Home combo plan with a feature of unlimited night usage (02:00 AM to 08:00 AM) for last six years. On last 10th and 11th July, 2014 I have used broadband service during unlimited night usage period. On next day while checking the broadband usage from "Selfcare EDC", I have found that the chargeable broad band usage has gone excessively high. On inquiry from BSNL customer care I came to know that the unlimited night usage has been terminated few days back. But no intimation regarding the alternation of existing scheme has been provided to me beforehand. This excessive usage has occurred only due to lack of communication from BSNL.

    I have contacted several BSNL officials over phone. They suggested to lodge complain to the Area Manager. My connection is under Uttarpara Telephone Exchange, Hooghly disctrict, West Bengal. Accordingly I have lodged a complaint to Area Manager, Howrah through email. But they even do not show the courtesy to replay back.

    Now I am in a horrible situation, waiting for a huge bill, for which I am not responsible in any way. Please advice how to deal with this.

    Regards,

    Anindya Basu

  37. #157
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    Hi Anindya,

    There are thousands of others in the same boat as you are. Every one is just waiting for the bill to arrive this time to see what BSNL is going to do. I suggest you stop using data for the time being to be on the safe side and wait till the bill arrives.

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    Dear Sir,

    Thanks for your reply. I have already stopped using broadband. But to whom I would complain and how?

  39. #159
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    You have done your part but I would recomend writing a complaint on paper and submit at your local office and also get a reciened stamp and signature on the copy so you have proof.

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    Thank you sir for your advice.

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    I changed my plan to BB Home Combo ULD 675 as soon as I received an email from BSNL on 25/7/2014. Now, I am expecting a huge bill which would be around 5K-6K.

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    Quote Originally Posted by saurabh_hp View Post
    I am expecting a huge bill which would be around 5K-6K.
    We dont know that for sure. Changing the plan wasent a good decision either in my view because BSNL may let old customer use the same plan for as long as they switch to some other plan. That is just an assumption though.

    Quote Originally Posted by saurabh_hp View Post
    I changed my plan to BB Home Combo ULD 675 as soon as I received an email from BSNL on 25/7/2014. Now, I am expecting a huge bill which would be around 5K-6K.
    I dont think you would be charged for night usage as they know that customers were not informed in time and if people go to court they will loose for sure and will end up paying hefty fines too.
    Last edited by Admin; 29th July 2014 at 12:44 PM.

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    Can people here please confirm if the name of the plan has been changed from BBG FN 500 to BBG CNT 500 in their last month's bill (The bill for which the last date of payment is the 30th July 2014)? The nomenclature of the plan name has not been updated yet on the selfcare portal but I just checked the third page of my last month's bill (received via email from BSNL on 7th July 2014) and the name of the plan appears as BBG CNT 500.

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    I am talking about facts, no assumptions here! Ok, let me put it this way ..
    This is the mail I received on 25/7/2014.
    mail.PNG

    & also I am putting a snap of my unbilled amount from which you can pretty much guess the kind of bill I am about to receive!
    unbilled amount.PNG

    Plus there is no way you can sue them or go against them in court as I was told by an officer down there at BSNL that they already have notified customers about the changes in the very last bill. Probably I can see a kind of notification in my last bill which is "FREE CALLS AND PULSE DURATION CALLS ARE REVISED W.E.F. 01-JUL-2014. FOR DETAILS PLEASE VISIT BSNSL.CO.IN OR CONTACT CUSTOMER SERVICE CENTER."

    So I seriously recommend to anybody who has been through this tragedy just like me to quickly opt any of the suitable plan out there!

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    Just saying "FREE CALLS AND PULSE DURATION CALLS ARE REVISED W.E.F. 01-JUL-2014. FOR DETAILS PLEASE VISIT BSNSL.CO.IN OR CONTACT CUSTOMER SERVICE CENTER." is not enough. It is still BSNL's responsibility to let every customer know first hand instead of putting the onus on customer. This is what I understand from whatever little bits I know about law. If such a thing was allowed to get away with then private companies can just write that line for those who have a 4mbps unlimited connection and just charge then by per Kb and hit them with a Rs50000 bill each. The law of the land does not allow this. Bsnl does not stand a chance in court is that was the only communication they ever made to you and left it to you to go and read it yourself.

    That is what I believe and I may be wrong but if I am wrong I would be very disappointed.

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    You can apply for the plan change at least after one month the change of previous plan because the minimum hiring period is one. month

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    Quote Originally Posted by andy View Post
    Can people here please confirm if the name of the plan has been changed from BBG FN 500 to BBG CNT 500 in their last month's bill (The bill for which the last date of payment is the 30th July 2014)? The nomenclature of the plan name has not been updated yet on the selfcare portal but I just checked the third page of my last month's bill (received via email from BSNL on 7th July 2014) and the name of the plan appears as BBG CNT 500.
    Yes, I see identical changes in the naming scheme too. The bill for the month of June, which is received in July, seems to have the plan name changed to "BBG CNT 500" from "BBG FN 500". But that alone doesn't suggest anything in the slightest to a clueless user, or does it?

    Also, I checked my bill thoroughly but was unable to find any warning/notification indicating an impending change of plans. I agree with the admin that even if something of that short is present in anyone's bill, that alone never warrants a proper form of customer intimation/recognition; customers are not supposed to "read between the lines" - AFAIK, providing proper information regarding alteration of an existing plan is the responsibility of the service provider! But as someone on the same boat, I too get the feeling of premonition but there isn't much to do but wait and see what kind of an antique BSNL pulls with the bill of July!

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    dear Pinaki,

    I checked my bill of Jun 14 and still found as BBG-FN-HOME-600-COMBO-PLUS Instead I found following note 'Dear Customer-broadband usage charges has been increased to Re 0.15/MB during night under FN Plans wef 01.07.2014.For details please visit www.bsnl.co.in" their note is also not clear, BSNL not mentioned any time as per time followed in round O clock office duty night hours known as 2200 to 0600 and according to that night allowance is paid to employees. Still BB plan is not updated on selfcare portal. I my case against the reply of right to information I got the letter dated 18/07/2014 signed by general manager bsnl. he mentioned my existing plan as night free.

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    It is strange.

    Sent from tapatalk

  50. #170
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    I just created a new account just to bring this issue up. Yesterday, on August 1st my landline and my Internet Connection was disconnected. On enquiring at the BSNL office, they told me that they had received a high alert and were ordered to disconnect my connection. To my shock, the un-billed amount for the month of July up to the 20th was a whopping 11,000 and Iím not joking. That was when i found out that the Night Unlimited Plans have been scrapped. So iíve been using internet at night for the whole month of July without any notification. I have registered my mobile number at BSNL but have received no notification whatsoever. Itís amazing how they can send an sms three times whenever you book any complaint (one when itís booked, second when itís handed over to a person, and third when itís finally resolved), but not a single one regarding a change in tariff plan. Although the change has been detailed in last monthís bill, it is tucked away in a corner and so miniscule in size that hardly anybody will notice it. Is it so difficult to send an sms, email or at least call (heck, it's their own service) and inform? Am i seriously expected to pay around 15000 for my next bill? This is ridiculous and straight up fraudulent. This is a serious matter and we need to raise our voices. How can a Government branch itself resort to such criminal ways? Iíve lost all consumer loyalty that i had to BSNL and if any other ISP provides service in my area than i'm switching asap. What bothers me isnít the change but BSNLís failure to notify its customers. I just feel cheated. This is not an isolated case and i'm sure there are thousands all over the country who have been using this plan. Panic will ensure once their bills for July arrive. All those affected need to join our hands and raise our voices. Please, let us take some collective initiative and take legal action if BSNL proceeds to send lakhs of people bills of 10000+.

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    This case qualifies for a PIL. BSNL does not have a leg to stand on. I spoke to a lawyer about this and he said it is a fit case for a PIL but he has a different expertise and has no idea how to go about this one. He suggested contacting someone who has the experience and knowledge about such cases.

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    Quote Originally Posted by Admin View Post
    This case qualifies for a PIL. BSNL does not have a leg to stand on. I spoke to a lawyer about this and he said it is a fit case for a PIL but he has a different expertise and has no idea how to go about this one. He suggested contacting someone who has the experience and knowledge about such cases.
    i am eagerly waiting for bill .

    my friend who is studying law said , a pil can be filled .

    or

    a case can filled with multiple person vs Bsnl .

    bsnl is bound of fail .

    i have read almost all trai guidelines . by rule bsnl cannot send bill which is above credit limit .
    bsnl will violate many trai terms .

    will i already have composed by complain and waiting for bill , after that i will jump at consumer forum .

    if there are enough people who are willing to file together at national consumer forum where total claim will be over 1crore , i am also open for that .

    Quote Originally Posted by Admin View Post
    This case qualifies for a PIL. BSNL does not have a leg to stand on. I spoke to a lawyer about this and he said it is a fit case for a PIL but he has a different expertise and has no idea how to go about this one. He suggested contacting someone who has the experience and knowledge about such cases.

    if we all will start to nag bsnl will pgporgal complains , bsnl will come to their sense .
    one complain a day . till big officer call us to ratify to issue .
    such complain will also alarm trai . we can frame a complain and everyone can use the same format for pg portal .


    i suggest everyone to read trai guidelines and regulations .

    not yet received the mail !
    Last edited by Admin; 5th August 2014 at 07:49 PM.

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    Quote Originally Posted by horizonrays View Post

    a case can filled with multiple person vs Bsnl .
    That is the best option in my view but instead of making it just one class action you guys should make groups of 30-40 or more in each town and file a case in your own district. Bsnl top babus will **** their pants when they will have to employ so many lawyers and the case would probably be clubbed up on BSNL's request and every one would eventually end up getting legal expenses too. It is a win win situation either way.

    If I was you I would never pay this stupid bill and fight.

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    I am surprised that no political party has raised a voice on this one.
    If some of them organises dharnas and similar stuff, then something positive will definitely happen.

    Sad, but that is the only way our country works. Complaints at pgportal and filing cases are not going to address the situation.

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    Update: In a news published today (04.08.2014) in the Bengali daily "Anandabazar", the General Manager of Calcutta Telephones BSNL, Mr.Aseem Kumar Sinha has acknowledged the subscriber's grievance of not being notified timely of the change but has argued that customers were informed through SMS alerts and advertisement in the website and newspapers. He has admitted that the news appeared on the 6th of July 2014 while the change was implemented from the 1st of July 2014. He also indicated that it is "likely" the charges from 01.07.2014 to 06.07.2014 "might" not be included in the bill and BSNL will review bills on a "case by case" basis. However, he did not admit of BSNL's plan to rectify the problem with complete authority leaving a lot of room for speculation.

    For those who understands bengali, here is the link to the article (Read last paragraph) : anandabazar.com/business/bsnl-to-provide-more-facilities-to-customers-1.56361

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    yes they have already stopped unlimited plans with night usage
    Reason is clear bsnl is getting much better and they have upgraded themselves now.
    Now u can check bsnl 3g speed u will get ur answer.
    coz in my area i get 14-16 MBPS speed in bsnl 3g always
    and in night 20 mbps

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    Existing Broadband customers, who are already under Annual/Two year/Three year payment option before revision in tariff, may not be charged the revised tariff till the expiry of their current Annual/Two year/Three year subscription.

    This is the message they seem to have recently added to their site ( in the BB tariff page of calcuttatelephones.com)
    Admin likes this.

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    Quote Originally Posted by Admin View Post
    That is the best option in my view but instead of making it just one class action you guys should make groups of 30-40 or more in each town and file a case in your own district. Bsnl top babus will **** their pants when they will have to employ so many lawyers and the case would probably be clubbed up on BSNL's request and every one would eventually end up getting legal expenses too. It is a win win situation either way.

    If I was you I would never pay this stupid bill and fight.
    um since the day i came to know about this , till today , i am staying only one thing , let's fight .
    never said i will pay the bill , i have to settle many scores with bsnl , just waiting for the bill to club all my problem in one case .
    Admin and Spacescreamer like this.

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    are your certain qwerty ?
    they are certain rules and regulations .
    and if someone breaches it , they are liable to get their ass kicked.
    yes indian judicial system sucks , do not fight if you do not have patience ,
    or be prepared to visit delhi , supreme court of india .
    and believe me pg portal works . yes one complain is ignore , two is ignored too.
    but if we all start to complain everyday , till they solve the problem , they cannot ignore .

    bsnl is supposed to send a written hard copy message to every subscriber .
    and they cannot charge more than credit limit which is 3000 .
    as soon as credit limit is reached they have to get permission .
    that's what i understood reading trai guidelines.

    Quote Originally Posted by hackerboys View Post
    yes they have already stopped unlimited plans with night usage
    Reason is clear bsnl is getting much better and they have upgraded themselves now.
    Now u can check bsnl 3g speed u will get ur answer.
    coz in my area i get 14-16 MBPS speed in bsnl 3g always
    and in night 20 mbps
    buddy , bsnl 3g sucks , weak single , speed is not more than 20kilobytes per second irrespective of time . i do not know where you are from .

    so does bsnl's wired internet . frequent problem , noisy line , high ping issue . only thing good was it was cheap , but RIP !

    in short bsnl is lethargic , and cheating their customers , not following any trai guidelines , even sdo and other are irritated by higher official of bsnl . they have no clue how to manage issue .
    Last edited by Admin; 5th August 2014 at 07:48 PM.

  60. #180
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    Got a bill of 11.5K ....

    This was a shock since I was not even informed about this change of combo plans. I came to know this after I saw my bill....

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