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Need Help for ZXDSL 831 modem configuration

This is a discussion on Need Help for ZXDSL 831 modem configuration within the BSNL broadband forums, part of the DSL Broadband Service Providers category; Hi, Friends I got ZXDSL 831 modem from BSNL broadband. I try to connect it from my pc but internet ...


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Old 22-12-2007, 05:31 PM   #1
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Default Need Help for ZXDSL 831 modem configuration

Hi,

Friends

I got ZXDSL 831 modem from BSNL broadband. I try to connect it from my pc but internet is not working. I tried it for 3 days and configuring modem my self , but i did not got any success. I called to bsnl but they told me that it will take more 2 day for activation. Is it require activation for broadband internet working in my PC?

Pls Help me

Thanks
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Old 26-12-2007, 01:43 PM   #2
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Jiten,

Certain parameters need to be configured in the backend. And after thse, they need to be activated for your line. Then only the other details like username and password can be provided by BSNl and then you need to configure the same. After that, Internet will tsrat working
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Old 26-12-2007, 02:11 PM   #3
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@Jiten Its better u wait for conformation from them.
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Old 26-12-2007, 02:58 PM   #4
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Default Need more help on ZXDSL 831 MODEM

Hi

Thanks for ur reply.

I try to setup modem myself but not getting success. As per bsnl i set IP address - 192.168.1.2, Subnet Mask = 255.255.255.0, Gateway Address = 192.168.1.1 and Preferred DNS server = 192.168.1.1 in Local Area Network and try to connet but internet light is not working.

I also try to reset modem by browsing 192.168.1.1 and configure by applying Username and Password and restart modem, but nothing happen.

What is the ISP provider by bsnl for broadband - dataone or bsnl, which i want to apply in configuring mode.

I want ur help if u hv this type of modem and have bsnl broadband.

How can i contact to u?


Waiting for ur reply

Thanks
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Old 26-12-2007, 03:08 PM   #5
 
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Your bsnl broadband connection will not work untill it is activated by bsnl.
Your user id and password is activated at Bangalore and your adsl link is activated at your local bsnl exchange so if your bsnl support guys say that it will take two more days then there is nothing much you can do about it unfortunately.So I suggest yo wait for two days.


Your questions :

Service provider is dataone but that doesnt make any diference you can name it whatever you want.

You dont have to specify ip and dns.. Just set it to automatic.. both ip address and DNS.
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Old 26-12-2007, 03:33 PM   #6
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Default Need more help

Hi

Admin thanks for reply

I got modem since last 10 days. Before 1 week i called bsnl and also wait another 2 days. Today i went to bsnl office and they called me that connection is active, and told me to contact on NIB's numbers but when i m calling that number only phone is ringing, i don't get any response.

If u have ZXDSL 831 AII modem then please check it browser with http://192.168.1.1 and apply login in and password admin/admin and check all options if possible take screen shot and send me.

Waiting for ur reply

thanks in advance
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Old 26-12-2007, 03:38 PM   #7
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The Link light should light up. In the absence of the ADSL link, it implies that u are not getting the ADSL signal from the exchange. No signal = no internet.
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Old 26-12-2007, 03:46 PM   #8
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Default Need more help

Hi

DSL light is working properly, but internet light is not working.


Quote:
Originally Posted by cool_techie_tvm View Post
The Link light should light up. In the absence of the ADSL link, it implies that u are not getting the ADSL signal from the exchange. No signal = no internet.
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Old 26-12-2007, 03:55 PM   #9
 
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Alright lets sort your problem out

Can you quickly tell me which operating system have you got...

I will guide you step by step hopefully this will work for you
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Old 26-12-2007, 04:15 PM   #10
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Default Need more help

Hi

I m using Window XP sp2.


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Originally Posted by Admin View Post
Alright lets sort your problem out

Can you quickly tell me which operating system have you got...

I will guide you step by step hopefully this will work for you
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