India Broadband Forum

rajmohan

Dear friends,
bsnl broadband working great now a days without any problem,If u get any problems first check the problems on your side then go for the complaint.
if the problem is in your side then no one from bsnl will help you,you have to solve the problem yourself like i did.
bsnl problems and solutions:
1. if you get user name password invalid error

login to the bsnl portal id and change the broadband password and reconfigure your modem with new password and try it should work.

2. if you are unable to check your account usage then

go for bbservice.bsnl.in and then try (using internet explorer.)

this is the problem most of the users getting genarally.

Dhanjal

I have tried all the three portals http://p3hosting.bsnl.in:9080/BroadBandCustomerPortal/
http://bbservice.bsnl.in/
BSNL Portal

I couldn't get data on any. P3hosting opens but shows no usage records, bbservice displays a blank page when i log in on the third one it doesn't open at all. I met Commercial officer today he said i can see my usage on data.bsnl.in

But this page doesn't open at all, i tried them in Internet Explorer and Firefox. When i called him and said its not working, he started fighting and told me i didn't knew how to open the damn thing. I am a Network Administrator and he was giving me lessons on how to open a webpage. Well i had a fight, he said he can't do anything, i have lodged a complaint at 1500. But i don't think these damn government officers will do anything.

All i wanna say is BSNL SUCKS

mvivekc

for some reason,my iexplorer and firefox's not loading any site refering 2 BSNL.... i even tried shaplus bandwidth usage software... even tht's showing "page cannot b display'd"......... i don't know wat else 2 do.........


need help,plz....

superprash2003

only the bsnl website?? or are you having problems opening other websites as well?

rajmohan

U can use opera browser if ie not working.
U can check ur usage details using BSNL NIB-II PORTAL. It should work, If u r not satisfied with that website u can use du meter or watchwan like softwares that will monitor ur usage details and it will give u daily usage report too. I suggest u to use du meter v 3.5. U can stay calm. Dont depend on bsnl websites and bsnl guys. they r not updating usage details regularly. if u have more doubts u can ask ur questions through this forum. We r here to help each other.

USE DU METER V 3.5 AND STAY COOL FOR EVER. U can also use du meter v 4.0 for better options.
(dont give complaints to bsnl because we can solve the problems very easy before they do).Dont put urself into stress!.
Bsnl officers will help 10%
Bsnl users will help 90%
contact bsnl users not bsnl officers.
This is rajmohan for u (i am very much satisfied with bsnl broadband).

7mm

Thanx For The Great Help Here Brothers, Will Work On It Soon As Office Opens @ BSNL.

rajmohan

One of our friend has given step by step procedure to access the bsnl Usage details. I hope that will solve ur problems.
As other friend told,
broadband id is different from portal id and password may be same for both initially unless u change it.
broadband id may be the name like - sachin.bsnl.in
initial password is - password
portal id may be like - sac12301032008
password is - password
bsnl webmail id is same as broadband id and password also same for both.
but when u want to change password u have to change for each one separately.
After changing ur passwords , broadband password may be different from portal id password and webmail password.
there are four passwords used for bsnl dataone service including modem password.
To avoid this kind of problems u can use bandwidth monitoring softwares available all around.(If your free limit is 2.5 gb then use only upto 2.4 gb).

I think there is nothing more to clear about usage detail problem.
U can ask about strange problems.

rajmohan

If u still have problems then u can send e mails to
cgm_chennai@bsnl.co.in(general manager-chennai only).
If u r in banglore then
cgm_banglore@bsnl.co.in.
u can find e mail id's of bsnl senior officers of ur area from bsnl website.

rajmohan

Whenever i use my phone internet disconnects (bsnl dataone broadband) , why this happens?
I use only one splitter(filter)at the entry point of main phone line and i use two parallel phone line from the splitter as someone already explained in another post but still the problem remains in my home,.
Do i need to use splitter for each and every point of my phone line?!!!
i have two phone in parallel, I will get important phone calls often but at the same time internet also important for me.
I want to use both phone and internet at same time.
please someone help me to fix this problem?
Thanks.

VaibhavK

This is the wrong thread for your problem rajmohan. Please post a new thread with your problem.

Anyways, I have been told that BSNL broadband doesn't work very well with parallel phone lines. The solution for you might be to use only the main phone line while using the internet. I have noticed that even picking up the parallel phone disconnects the internet. And yes, also try a splitter for each and every phone line in your house. I hope it solves your problem.

Cheers

aketan26

Hi
ekta here
can anybody tell me how to enable javascript and cookies to open the bsnl portal website

superprash2003

which browser are you using?

rajmohan

you have to install java virtual machine or u have to install atleast java run time environment. i hope this will fix ur problem. java virtual machine or java runtime environment can be downloaded from the web for free. i hope u understand.

sreelakshmi

bsnl portal id and user id are different. I was also having the same problem. i contacted bsnl sancharnet 1957 and they gave a new portal id. mine is kut xxx xxxxxxxx. last 8 digits is the date of connection.i have taken connection on june 2007. but bsnl is giving the date of connection as 19022008(19th feb 2008). there is some problem in the view account usage which even the bsnl staff is not able to identify. I am not able to access the previous months usage info(the site shows previous 5 months usage can be viewed).even the current month usage is mentioned from 19th march onwards and the total billed usage is only 780 MB which is wrong. I dont know why the bsnl keeps on modifying the sites like mohamed bin tuklag.

rajmohan

My lovely dataone users please never depend on bsnl portal for usage details, You must use third party softwares (like watchwan ,du meter etc)
to get up-to-date and complete record of your usage details.
For more details You read all previous threads in this website.U search deeply and u will get what u want to know.
Bsnl is doing things to solve the customers problem, i hope many common problems will have been fixed in near future.
LOOK ALL PREVIOUS POST BEFORE POSTING COMMENTS.

I WAS ONE OF THE UNSATISFIED CUSTOMER OF THE BSNL DATAONE BEFORE FEW MONTHS BUT AFTER UNDERSTANDING ABOUT DATAONE, I AM ABLE TO FIX ALL THE PROBLEMS MYSELF AND I AM ABLE TO KEEP MYSELF COOL.
NO PRIVATE NETWORK IS PROVIDING CHEAP AND FAST BROADBAND LIKE BSNL NOW.
SO GET IT AND ENJOY IT JUST BLINDLY ACCEPT FEW NEGATIVE POINTS.
"NOTHING IS PERFECT IN THIS WORLD"

lakkuMS

Hi every one,
I know that there are a lot of complaints against BSNL regarding the portal access to data.bsnl.in and i can understand that , but the problem is like any other software , this is also under starting stage and they never had time to throughly test and implement all the requires modules.

This site is evolving by the feedback given from various officers who are using this site to update the data.

and the problem with this site not opening or being slow is overload as many customers access this server in a day apart from updations and entries done for acount creations

this was what i was told by BSNL Staff

wecaz

Hi,
I got new connection in the mid of march. I was able to see my data usage in the portal using my portal id.

But usage data in april is not available till today, it says 'No Usage Records Found For APR-2008". In march data usage was always updated till previous day.

vks_foe

Try that today..... hope u'll be successful...........

redeye69

i have username and password to login but not know the portal ID plz tell how to know my portal ID

Thanks

superprash2003

portal id is a 14 character id.. if you havent received it yet.. you might want to go to the nearest customer care and ask for it