Thread: Solution for Data.Bsnl.In Login Problem

Hi
ekta here
can anybody tell me how to enable javascript and cookies to open the bsnl portal website

which browser are you using?

you have to install java virtual machine or u have to install atleast java run time environment. i hope this will fix ur problem. java virtual machine or java runtime environment can be downloaded from the web for free. i hope u understand.

bsnl portal id and user id are different. I was also having the same problem. i contacted bsnl sancharnet 1957 and they gave a new portal id. mine is kut xxx xxxxxxxx. last 8 digits is the date of connection.i have taken connection on june 2007. but bsnl is giving the date of connection as 19022008(19th feb 2008). there is some problem in the view account usage which even the bsnl staff is not able to identify. I am not able to access the previous months usage info(the site shows previous 5 months usage can be viewed).even the current month usage is mentioned from 19th march onwards and the total billed usage is only 780 MB which is wrong. I dont know why the bsnl keeps on modifying the sites like mohamed bin tuklag.

Originally Posted by neil_x.rated

i didn't get any portal id ...
when my connection is activated they give me only bsnl user id and password how can i get my portal id .......i talk to my local exchange for the portal id id but they nothing know about thie portal id please help me

My lovely dataone users please never depend on bsnl portal for usage details, You must use third party softwares (like watchwan ,du meter etc)
to get up-to-date and complete record of your usage details.
For more details You read all previous threads in this website.U search deeply and u will get what u want to know.
Bsnl is doing things to solve the customers problem, i hope many common problems will have been fixed in near future.
LOOK ALL PREVIOUS POST BEFORE POSTING COMMENTS.

I WAS ONE OF THE UNSATISFIED CUSTOMER OF THE BSNL DATAONE BEFORE FEW MONTHS BUT AFTER UNDERSTANDING ABOUT DATAONE, I AM ABLE TO FIX ALL THE PROBLEMS MYSELF AND I AM ABLE TO KEEP MYSELF COOL.
NO PRIVATE NETWORK IS PROVIDING CHEAP AND FAST BROADBAND LIKE BSNL NOW.
SO GET IT AND ENJOY IT JUST BLINDLY ACCEPT FEW NEGATIVE POINTS.
"NOTHING IS PERFECT IN THIS WORLD"

Hi every one,
I know that there are a lot of complaints against BSNL regarding the portal access to data.bsnl.in and i can understand that , but the problem is like any other software , this is also under starting stage and they never had time to throughly test and implement all the requires modules.

This site is evolving by the feedback given from various officers who are using this site to update the data.

and the problem with this site not opening or being slow is overload as many customers access this server in a day apart from updations and entries done for acount creations

this was what i was told by BSNL Staff

Hi,
I got new connection in the mid of march. I was able to see my data usage in the portal using my portal id.

But usage data in april is not available till today, it says 'No Usage Records Found For APR-2008". In march data usage was always updated till previous day.

Try that today..... hope u'll be successful...........

i have username and password to login but not know the portal ID plz tell how to know my portal ID

Thanks

portal id is a 14 character id.. if you havent received it yet.. you might want to go to the nearest customer care and ask for it

i have followed all the steps mentioned in earlier posts. After logging into bbservice.bsnl..in, when i click view usage, i get error message saying "Internal Error. Please try again later". This has been the case for the last 2 months. Any help would be highly appreciated.

only portal ID received from bsnl(usually local exchange soething like ami12345678901) can be used to check usage.you do not get it by registering on bsnl site.

Hi vks_foe,
Nopes, April usage is not visible yet. Does anybody else facing same problem?

Originally Posted by wecaz

Hi,
I got new connection in the mid of march. I was able to see my data usage in the portal using my portal id.

But usage data in april is not available till today, it says 'No Usage Records Found For APR-2008". In march data usage was always updated till previous day.

its showing my april usage now correctly & is getting updated for last 3 days regularly.

i am using my portal id provided by bsnl but still not able to see the usage. The message i get after clicking view usage is "Internal Error. Please try again later"

your portal ID is 14 characters alphanumeric(like ami12345678901) & it must be activated before you can use it to see your usage.usually it is activated within 5 days after getting it from bsnl.

Hello

can i check my dataone email ? i have datone user id and password but i am unable to check that account. i don't know why , it shows that invalid id and password. but i am able to connect to dataone. i got a new conection 3 weeks ago.

reply

Still, no usage details for me...
In march it was getting updated in around 12 hours ....

Originally Posted by whitestar_999

its showing my april usage now correctly & is getting updated for last 3 days regularly.

For user name and password problem, the solution is already given the previous posts. but i tel u once again

1. u have to use
username-admin
password- admin
this is for modem configuration ,

2. u have to use
username-username@bsnl.in(Use your username given by bsnl)
password-password
this is for bsnl web mail(e-mail).

3.
u have to use
Username-abc12303042008(use your user name given by bsnl)
password-password
(this is the portal username to find the usage details-given bu bsnl).
so finally u should be having two user names and two passwords given by bsnl.
--------------------------------------------------------------------------

This is for the people having problems with usage details.:
For this problem also i have given the solution already.please look previous posts.
DONT EXPECT UP-TO-DATE USAGE DETAILS FROM BSNL PORTAL WEBSITE.
actually the software that is being used to update the usage details of customers itself not up to date.
So if u want to get up to date usage details without any errors,
You make a wonderful software (if u r a software engineer)and give it to bsnl for free. Or you buy the software from big MNC's and give it to bsnl for low cost.
I know both r not possible so just follow the idea's given in previous posts.
bsnl dont want to spend more money for getting the new softwares.
east r west bsnl is best.

Just for fun but its truth.

Hi Guys, I too have been suffering from inactivity of dataone, but you ought to know your approximate data usage as not to exceed the limits.
One solution is that you install a data calculator. Configure it for your broadband connection. One can watch the online traffic over different period including the whole month.
Get your free copy of Netmeter from:-

softpedia.com/get/Network-Tools/Bandwidth-Tools/NetMeter.shtml

or

fileforum.betanews.com/detail/NetMeter/1058844763/1

Thanks for bringing into notice. Shaplus Bandwidth meter is good considering the performance.

but still it wont work. I want to monitor my usage account please help

I got the below username and password

User Name :ganesh_i83
Password :AIELUSCV

from BSNL WSC


dont know where to use this...tried using this in all the portals mentioned in the posts....it says invalid username and password...i stay at dombivli, kalyan

pls share the right site if anyone knows..

if u have got the username as xyz@bsnl.in then ask your exchange to give you your portal id and your portal password then use data.bsnl.in and enter your portal id & pass word to check your usage.

and if u have got your username as simply xyz the use dataone.in or 10.240.43.216 to check your usage with the id and password. hope this may solve your issue. tell me if u have any probs

@ganesh_183
Open
http://selfcare.wdc.bsnl.co.in
Register with any USER name and password.
Then log in and If you have the patience/ and lucky you may get the menu to check your
usage.
As on date usage upto April 12th only available.



Trywith FireFox browser.
In the meantime use this software to keep track of your usage.
NetworX.
Bandwidth monitor, bandwidth speed test, bandwidth and traffic monitoring tool for Windows

shows hourly/daily/weekly/monthly basis