India Broadband Forum

abhispra

i have followed all the steps mentioned in earlier posts. After logging into bbservice.bsnl..in, when i click view usage, i get error message saying "Internal Error. Please try again later". This has been the case for the last 2 months. Any help would be highly appreciated.

whitestar_999

only portal ID received from bsnl(usually local exchange soething like ami12345678901) can be used to check usage.you do not get it by registering on bsnl site.

wecaz

Hi vks_foe,
Nopes, April usage is not visible yet. Does anybody else facing same problem?

whitestar_999

its showing my april usage now correctly & is getting updated for last 3 days regularly.

abhispra

i am using my portal id provided by bsnl but still not able to see the usage. The message i get after clicking view usage is "Internal Error. Please try again later"

whitestar_999

your portal ID is 14 characters alphanumeric(like ami12345678901) & it must be activated before you can use it to see your usage.usually it is activated within 5 days after getting it from bsnl.

redeye69

Hello

can i check my dataone email ? i have datone user id and password but i am unable to check that account. i don't know why , it shows that invalid id and password. but i am able to connect to dataone. i got a new conection 3 weeks ago.

reply

wecaz

Still, no usage details for me...
In march it was getting updated in around 12 hours ....

rajmohan

For user name and password problem, the solution is already given the previous posts. but i tel u once again

1. u have to use
username-admin
password- admin
this is for modem configuration ,

2. u have to use
username-username@bsnl.in(Use your username given by bsnl)
password-password
this is for bsnl web mail(e-mail).

3.
u have to use
Username-abc12303042008(use your user name given by bsnl)
password-password
(this is the portal username to find the usage details-given bu bsnl).
so finally u should be having two user names and two passwords given by bsnl.
--------------------------------------------------------------------------

This is for the people having problems with usage details.:
For this problem also i have given the solution already.please look previous posts.
DONT EXPECT UP-TO-DATE USAGE DETAILS FROM BSNL PORTAL WEBSITE.
actually the software that is being used to update the usage details of customers itself not up to date.
So if u want to get up to date usage details without any errors,
You make a wonderful software (if u r a software engineer)and give it to bsnl for free. Or you buy the software from big MNC's and give it to bsnl for low cost.
I know both r not possible so just follow the idea's given in previous posts.
bsnl dont want to spend more money for getting the new softwares.
east r west bsnl is best.

Just for fun but its truth.

ankur19852005

Hi Guys, I too have been suffering from inactivity of dataone, but you ought to know your approximate data usage as not to exceed the limits.
One solution is that you install a data calculator. Configure it for your broadband connection. One can watch the online traffic over different period including the whole month.
Get your free copy of Netmeter from:-

softpedia.com/get/Network-Tools/Bandwidth-Tools/NetMeter.shtml

or

fileforum.betanews.com/detail/NetMeter/1058844763/1

meetdilip

Thanks for bringing into notice. Shaplus Bandwidth meter is good considering the performance.

Riddick

but still it wont work. I want to monitor my usage account please help