Solution for Data.Bsnl.In Login Problem

Many users are complaining about not able to login into new dataone portal BSNL NIB-II PORTAL , here is a detailed howto:









Mods, Pls. make it a sticky if useful for all.

Hey dataone sucks,
Nothing can get me inside the bsnl portal. also where did u get the portal id from?? I got a portal id by registering on bsnl portal!

please checkk if da page iz opening at ur end ...
da page cannot be displayedd on mi side ...

Originally Posted by shash_555

Hey dataone sucks,
Nothing can get me inside the bsnl portal. also where did u get the portal id from?? I got a portal id by registering on bsnl portal!

The portal id is provided by the BSNL staff when they call you to give your broadband login details, callback them and get your ID.

I was facing the same problem dude. Thanx for the info
it helped me a lot

it works with firefox for me,but the problem is their sever is down every three days or so!!

but im not worried too much as im switching to unlimited from feb!!if they dont increase the speed for home 500!!
life will move slower, but it will be tension free!!freedom!!

In many place, toll free number "1957" is available for boradband problems. Or you can get actual phone number of the concerened person by contacting general information numbers like 1991 or 1500.

To check the usage, Every one should have a portal ID and password , which should be supplied by BSNL people , to access the portal. Even when ID and password are correct, the site is giving blank page. I think Customer interfaces are still under modifications, Try log-in after sometime.

thanks dude.
i have this pro
and solved
thanks u very much .
how can i change my id pass word???

The portal id and password will give a blank page, only of they are not activated by BSNL. Give it sometime, they should be activating it shortly.

Hi All,

I have 3 BSNL connections (2 in office and 1 at home). Received 3rd one just recently. This is with bsnl.in domain and has different type of IP addresses.
eg: 117.200.175.12, 117.200.172.19

I was contacted a BSNL officer responsible for my area. He took a long time to issue a Portal ID. He told me that they generally send an email with a portal ID and password but it never arrived.

This is what I received from BSNL. Lets assume my user ID is "ozidesi"

At the time of installation braodband ID and password was issued.

Broadband ID: ozidesi
Broadband Password : password

This allowed me to use broadband, access BSNL.in email, but not to check my usage.

Today he finally called me to issue the portal ID. It looks something like this

"ozidesi80906122007"

if you split this

ozidesi 809 06122007
<username><three digits><date of connection>

I don't know based on what those three digits are (in this case 809)

And, I can access this only in IE. It doesn't work in FF.

it is actually only first 3 letters of username.

So that will be
ozi 809 06122007
<first three letters of username><three digits><date of connection>

it is becoming a headache for me that i cant get the past tacks of my net usage most of times it is not opening the page, when it is opend it shows blank data base. please dont try to change ur password that may bocome another headache for u....

With the portal ID given by BSNL I can only get the billed usage....when I click the unbilled usage, I get a message that 'No datal is available.'...What does it mean, my daily usage are not getting accounted and I an keep on using the broadband without the fear of overbilling.....or is it that they dont show the unbilled daily usage, which is a vital data to monitor the daily usage, so that the usage doesnot cross the limit, resulting in exhorbitent bill. Can anyone tell me how to findout the daily usage and the MB left, so that I can use the broadband without the fear of additional billing....????

I think unbilled usage is delayed or there is server problem. I get usage upto Jan 2nd only.

it doesnt work in my firefox,but tried using latest IE too....nothing works !!
mine is a very old connection but they automatically changed my username n password as there was some technical change done in my exchange.....they gave me a portal id too but i am not getting a PAGE to enter the portal id and password !
the server is always down

not able 2 check thru dataone usage finer too
serious situation..seems like bsnl is playing trick !!
we cant check usage,so either they can bill us heavily or they will benefit as our usage is far far below the normal usage........ BSNL sucks in this matter !
authorities are care free about this thing which is not a matter of head ache for de officials as the dataone CONNECTION is alrite ,de only thing they are worried !

Yea, the new portal id and password wont work on the traditional usage finders. They have to activate your portal id and password on the usage checking portal, then only u will be able to view the account usage.

The new Portal ID and Password has started working....but still u are kept in dark in respect of the actual usage....full usage is not shown...usage only upto 2nd Jan has been shown, as on 15th Jan......no idea how to keep the usage within limit.....

hey, i'm also facing the same problem. it appears that records of 10 days back only are visible... yesterday, i could see the usage till 3rd of jan and today, till 4th of jan.............................

hey i cannot log on to portal.i did in the same way as u told.but i cannot.please help meeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

hi, there are 2 types of accounts are in operation in bsnl. one type of account can be accessed with the portal ID. Other type can be accessed with the braodband user name and password itself. If u are starting from Dataone WebMail and clicking the 'account usage check link it' will redirect to the correct page.

but that link is not fully active now due to the server configuration i think. it was functioning before.

This Portal will be Online Only on Working days and in Working Hours
that's what I have observed

portal id can be generated bu user also...........

u have to click on sign up link and enter the fields ............... u dont have to wait for their response........

How ? Will u please explain ??

Due to port-binding one can use the account only through only one particular telephone connection subscribed. Is there any way to tide over this problem so that u can use your account on any BSNL ADSL telephone line ... I feel BSNL should allow this, as the account is user name and password protected, so that wherever u r, u r able to use your own broadband account ..... and dont have to rely on others

how secure is the account.....i havent changed my account password from password......how to make sure the account is secure?? i have changed the router password from admin.. is that enough to ensure my account is safe?? i heard that if i try to change pass it might be an other headache....
but some one on orkut claims...

Originally Posted by BSNL HACKEr(his user name in orkut)

Originally Posted by someguy

port binding has been done for all the users, cant use others' id anymore(tested myself)

I tried and I can still use others account by different method!

is this true^^

also is there anyway to increase the upload speed..i have an uplaod speed of 50 kbps

Originally Posted by shash_555

Hey dataone sucks,
Nothing can get me inside the bsnl portal. also where did u get the portal id from?? I got a portal id by registering on bsnl portal!

Have u tried "DataOne- Bandwidth v2.8.1" ???

How to find Monthly Dataone bandwidth usage

Another Software that would come in handy is " ShaPlus Bandwidth Meter 1.1 "

ShaPlus Bandwidth Meter - Freeware to display bandwidth consumed for session, day and month

hope this helps

http://p3hosting.bsnl.in:9080/BroadBandCustomerPortal
NO LONGER VADID

New Bsnl Portal to check usage is

BSNL - Broadband Account Management

hey guys i m sending u a link which will surely help some bsnl broadband users if they r new users and their ip address in this fomat 117.x.x.x
the link for check usage is----
http://bbservice.bsnl.in/

try it now.

Originally Posted by rahul201285

hey guys i m sending u a link which will surely help some bsnl broadband users if they r new users and their ip address in this fomat 117.x.x.x
the link for check usage is----
http://bbservice.bsnl.in/

try it now.

Also it boasts some new features like account details.

http://p3hosting.bsnl.in:9080/BroadBandCustomerPortal/

I tried to login in above page several times but not successful. I got the Portal ID from BSNL. When i use portal ID and password, and click it shows in adress bar ----

http://p3hosting.bsnl.in:9080/BroadB...tionController

Then after screen becomes blank, Nothing comes. I changed all the setting as mentioned in the website, still not able to login. Kindly let me know what can be the problem

try this http://bbservice.bsnl.in/

i didn't get any portal id ...
when my connection is activated they give me only bsnl user id and password how can i get my portal id .......i talk to my local exchange for the portal id id but they nothing know about thie portal id please help me

Originally Posted by neil_x.rated

i didn't get any portal id ...
when my connection is activated they give me only bsnl user id and password how can i get my portal id .......i talk to my local exchange for the portal id id but they nothing know about thie portal id please help me

Please visit in person and talk to the senior person out there.

so u mean that my user id and password which was give to by bsnl is my portal id !!!!!!!!!..... but i tried it again...i typed my id and password on this page BSNL - Broadband Account Management but after clicking onthe tad submit i grt a complete blank page......i am very confused about the user id,portal id,.......i also tried to oped this page but again unsucsessfull...... plz help me

Originally Posted by ozdesi

Hi All,

I have 3 BSNL connections (2 in office and 1 at home). Received 3rd one just recently. This is with bsnl.in domain and has different type of IP addresses.
eg: 117.200.175.12, 117.200.172.19

I was contacted a BSNL officer responsible for my area. He took a long time to issue a Portal ID. He told me that they generally send an email with a portal ID and password but it never arrived.

This is what I received from BSNL. Lets assume my user ID is "ozidesi"

At the time of installation braodband ID and password was issued.

Broadband ID: ozidesi
Broadband Password : password

This allowed me to use broadband, access BSNL.in email, but not to check my usage.

Today he finally called me to issue the portal ID. It looks something like this

"ozidesi80906122007"

if you split this

ozidesi 809 06122007
<username><three digits><date of connection>

I don't know based on what those three digits are (in this case 809)

And, I can access this only in IE. It doesn't work in FF.

I have accessed the webpage, filled in the portal id provided by BSNL staff after entering the userid and password, I am not able to see any details on the next page.

Even I got the message that this website requires to place cookie in system, that I have accepted.

I am using IE 7.0..

Any recommendations on how to see the usage details on BSNL portal?

Originally Posted by superprash2003

try this http://bbservice.bsnl.in/

Dear Friend

I am not able to login with this site 2. I am using XP with SP2. Kindly let me if anybody using the same platform and able to check usage

do you have the portal id and password provided by bsnl?? the portal id is a 14character id!!

~~~~~~BSNL BROADBAND SUCKS~~~~~~~~

is this a plan of BSNL to not let us know our usage to get more money outta our pockets.

its really frustrating- i got my broadband in December and have no idea how much my download was since then. you cant login , call customer care and they say the website is under "repair", always !!

can anyone help?

You guys don't have to worry about the bills. Just check your regular BSNL bills for any spikes and if you notice foul play by BSNL, just take the matter to the billing department and they will do the needful.

A free broadband usage meter will also help you regulate your daily usage

Dear friends,
bsnl broadband working great now a days without any problem,If u get any problems first check the problems on your side then go for the complaint.
if the problem is in your side then no one from bsnl will help you,you have to solve the problem yourself like i did.
bsnl problems and solutions:
1. if you get user name password invalid error

login to the bsnl portal id and change the broadband password and reconfigure your modem with new password and try it should work.

2. if you are unable to check your account usage then

go for bbservice.bsnl.in and then try (using internet explorer.)

this is the problem most of the users getting genarally.

I have tried all the three portals http://p3hosting.bsnl.in:9080/BroadBandCustomerPortal/
http://bbservice.bsnl.in/
BSNL Portal

I couldn't get data on any. P3hosting opens but shows no usage records, bbservice displays a blank page when i log in on the third one it doesn't open at all. I met Commercial officer today he said i can see my usage on data.bsnl.in

But this page doesn't open at all, i tried them in Internet Explorer and Firefox. When i called him and said its not working, he started fighting and told me i didn't knew how to open the damn thing. I am a Network Administrator and he was giving me lessons on how to open a webpage. Well i had a fight, he said he can't do anything, i have lodged a complaint at 1500. But i don't think these damn government officers will do anything.

All i wanna say is BSNL SUCKS

for some reason,my iexplorer and firefox's not loading any site refering 2 BSNL.... i even tried shaplus bandwidth usage software... even tht's showing "page cannot b display'd"......... i don't know wat else 2 do.........


need help,plz....

only the bsnl website?? or are you having problems opening other websites as well?

U can use opera browser if ie not working.
U can check ur usage details using BSNL NIB-II PORTAL. It should work, If u r not satisfied with that website u can use du meter or watchwan like softwares that will monitor ur usage details and it will give u daily usage report too. I suggest u to use du meter v 3.5. U can stay calm. Dont depend on bsnl websites and bsnl guys. they r not updating usage details regularly. if u have more doubts u can ask ur questions through this forum. We r here to help each other.

USE DU METER V 3.5 AND STAY COOL FOR EVER. U can also use du meter v 4.0 for better options.
(dont give complaints to bsnl because we can solve the problems very easy before they do).Dont put urself into stress!.
Bsnl officers will help 10%
Bsnl users will help 90%
contact bsnl users not bsnl officers.
This is rajmohan for u (i am very much satisfied with bsnl broadband).

Originally Posted by DataOneSucks

Many users are complaining about not able to login into new dataone portal BSNL NIB-II PORTAL , here is a detailed howto:




Mods, Pls. make it a sticky if useful for all.

Originally Posted by DataOneSucks

The portal id is provided by the BSNL staff when they call you to give your broadband login details, callback them and get your ID.

Originally Posted by krishna55

In many place, toll free number "1957" is available for boradband problems. Or you can get actual phone number of the concerened person by contacting general information numbers like 1991 or 1500.
To check the usage, Every one should have a portal ID and password , which should be supplied by BSNL people , to access the portal. Even when ID and password are correct, the site is giving blank page. I think Customer interfaces are still under modifications, Try log-in after sometime.

Originally Posted by ozdesi

Hi All,
I have 3 BSNL connections (2 in office and 1 at home). Received 3rd one just recently. This is with bsnl.in domain and has different type of IP addresses.
eg: 117.200.175.12, 117.200.172.19
I was contacted a BSNL officer responsible for my area. He took a long time to issue a Portal ID. He told me that they generally send an email with a portal ID and password but it never arrived.
This is what I received from BSNL. Lets assume my user ID is "ozidesi"
At the time of installation braodband ID and password was issued.
Broadband ID: ozidesi
Broadband Password : password
This allowed me to use broadband, access BSNL.in email, but not to check my usage.
Today he finally called me to issue the portal ID. It looks something like this
"ozidesi80906122007"
if you split this
ozidesi 809 06122007
<username><three digits><date of connection>
I don't know based on what those three digits are (in this case 809)
And, I can access this only in IE. It doesn't work in FF.

Thanx For The Great Help Here Brothers, Will Work On It Soon As Office Opens @ BSNL.

One of our friend has given step by step procedure to access the bsnl Usage details. I hope that will solve ur problems.
As other friend told,
broadband id is different from portal id and password may be same for both initially unless u change it.
broadband id may be the name like - sachin.bsnl.in
initial password is - password
portal id may be like - sac12301032008
password is - password
bsnl webmail id is same as broadband id and password also same for both.
but when u want to change password u have to change for each one separately.
After changing ur passwords , broadband password may be different from portal id password and webmail password.
there are four passwords used for bsnl dataone service including modem password.
To avoid this kind of problems u can use bandwidth monitoring softwares available all around.(If your free limit is 2.5 gb then use only upto 2.4 gb).

I think there is nothing more to clear about usage detail problem.
U can ask about strange problems.

If u still have problems then u can send e mails to
cgm_chennai@bsnl.co.in(general manager-chennai only).
If u r in banglore then
cgm_banglore@bsnl.co.in.
u can find e mail id's of bsnl senior officers of ur area from bsnl website.

Whenever i use my phone internet disconnects (bsnl dataone broadband) , why this happens?
I use only one splitter(filter)at the entry point of main phone line and i use two parallel phone line from the splitter as someone already explained in another post but still the problem remains in my home,.
Do i need to use splitter for each and every point of my phone line?!!!
i have two phone in parallel, I will get important phone calls often but at the same time internet also important for me.
I want to use both phone and internet at same time.
please someone help me to fix this problem?
Thanks.

This is the wrong thread for your problem rajmohan. Please post a new thread with your problem.

Anyways, I have been told that BSNL broadband doesn't work very well with parallel phone lines. The solution for you might be to use only the main phone line while using the internet. I have noticed that even picking up the parallel phone disconnects the internet. And yes, also try a splitter for each and every phone line in your house. I hope it solves your problem.

Cheers

Hi
ekta here
can anybody tell me how to enable javascript and cookies to open the bsnl portal website

which browser are you using?

you have to install java virtual machine or u have to install atleast java run time environment. i hope this will fix ur problem. java virtual machine or java runtime environment can be downloaded from the web for free. i hope u understand.

bsnl portal id and user id are different. I was also having the same problem. i contacted bsnl sancharnet 1957 and they gave a new portal id. mine is kut xxx xxxxxxxx. last 8 digits is the date of connection.i have taken connection on june 2007. but bsnl is giving the date of connection as 19022008(19th feb 2008). there is some problem in the view account usage which even the bsnl staff is not able to identify. I am not able to access the previous months usage info(the site shows previous 5 months usage can be viewed).even the current month usage is mentioned from 19th march onwards and the total billed usage is only 780 MB which is wrong. I dont know why the bsnl keeps on modifying the sites like mohamed bin tuklag.

Originally Posted by neil_x.rated

i didn't get any portal id ...
when my connection is activated they give me only bsnl user id and password how can i get my portal id .......i talk to my local exchange for the portal id id but they nothing know about thie portal id please help me

My lovely dataone users please never depend on bsnl portal for usage details, You must use third party softwares (like watchwan ,du meter etc)
to get up-to-date and complete record of your usage details.
For more details You read all previous threads in this website.U search deeply and u will get what u want to know.
Bsnl is doing things to solve the customers problem, i hope many common problems will have been fixed in near future.
LOOK ALL PREVIOUS POST BEFORE POSTING COMMENTS.

I WAS ONE OF THE UNSATISFIED CUSTOMER OF THE BSNL DATAONE BEFORE FEW MONTHS BUT AFTER UNDERSTANDING ABOUT DATAONE, I AM ABLE TO FIX ALL THE PROBLEMS MYSELF AND I AM ABLE TO KEEP MYSELF COOL.
NO PRIVATE NETWORK IS PROVIDING CHEAP AND FAST BROADBAND LIKE BSNL NOW.
SO GET IT AND ENJOY IT JUST BLINDLY ACCEPT FEW NEGATIVE POINTS.
"NOTHING IS PERFECT IN THIS WORLD"

Hi every one,
I know that there are a lot of complaints against BSNL regarding the portal access to data.bsnl.in and i can understand that , but the problem is like any other software , this is also under starting stage and they never had time to throughly test and implement all the requires modules.

This site is evolving by the feedback given from various officers who are using this site to update the data.

and the problem with this site not opening or being slow is overload as many customers access this server in a day apart from updations and entries done for acount creations

this was what i was told by BSNL Staff

Hi,
I got new connection in the mid of march. I was able to see my data usage in the portal using my portal id.

But usage data in april is not available till today, it says 'No Usage Records Found For APR-2008". In march data usage was always updated till previous day.

Try that today..... hope u'll be successful...........

i have username and password to login but not know the portal ID plz tell how to know my portal ID

Thanks

portal id is a 14 character id.. if you havent received it yet.. you might want to go to the nearest customer care and ask for it