India Broadband Forum

DataOneSucks

Many users are complaining about not able to login into new dataone portal BSNL NIB-II PORTAL , here is a detailed howto:









Mods, Pls. make it a sticky if useful for all.

shash_555

Hey dataone sucks,
Nothing can get me inside the bsnl portal. also where did u get the portal id from?? I got a portal id by registering on bsnl portal!

abhyudaya

please checkk if da page iz opening at ur end ...
da page cannot be displayedd on mi side ...

DataOneSucks

The portal id is provided by the BSNL staff when they call you to give your broadband login details, callback them and get your ID.

nansurabhi

I was facing the same problem dude. Thanx for the info
it helped me a lot

(-N-)

it works with firefox for me,but the problem is their sever is down every three days or so!!

but im not worried too much as im switching to unlimited from feb!!if they dont increase the speed for home 500!!
life will move slower, but it will be tension free!!freedom!!

krishna55

In many place, toll free number "1957" is available for boradband problems. Or you can get actual phone number of the concerened person by contacting general information numbers like 1991 or 1500.

To check the usage, Every one should have a portal ID and password , which should be supplied by BSNL people , to access the portal. Even when ID and password are correct, the site is giving blank page. I think Customer interfaces are still under modifications, Try log-in after sometime.

digiscripter

thanks dude.
i have this pro
and solved
thanks u very much .
how can i change my id pass word???

cool_techie_tvm

The portal id and password will give a blank page, only of they are not activated by BSNL. Give it sometime, they should be activating it shortly.

ozdesi

Hi All,

I have 3 BSNL connections (2 in office and 1 at home). Received 3rd one just recently. This is with bsnl.in domain and has different type of IP addresses.
eg: 117.200.175.12, 117.200.172.19

I was contacted a BSNL officer responsible for my area. He took a long time to issue a Portal ID. He told me that they generally send an email with a portal ID and password but it never arrived.

This is what I received from BSNL. Lets assume my user ID is "ozidesi"

At the time of installation braodband ID and password was issued.

Broadband ID: ozidesi
Broadband Password : password

This allowed me to use broadband, access BSNL.in email, but not to check my usage.

Today he finally called me to issue the portal ID. It looks something like this

"ozidesi80906122007"

if you split this

ozidesi 809 06122007
<username><three digits><date of connection>

I don't know based on what those three digits are (in this case 809)

And, I can access this only in IE. It doesn't work in FF.

ozdesi

it is actually only first 3 letters of username.

So that will be
ozi 809 06122007
<first three letters of username><three digits><date of connection>

shajiswamy

it is becoming a headache for me that i cant get the past tacks of my net usage most of times it is not opening the page, when it is opend it shows blank data base. please dont try to change ur password that may bocome another headache for u....

vijayananikkad

With the portal ID given by BSNL I can only get the billed usage....when I click the unbilled usage, I get a message that 'No datal is available.'...What does it mean, my daily usage are not getting accounted and I an keep on using the broadband without the fear of overbilling.....or is it that they dont show the unbilled daily usage, which is a vital data to monitor the daily usage, so that the usage doesnot cross the limit, resulting in exhorbitent bill. Can anyone tell me how to findout the daily usage and the MB left, so that I can use the broadband without the fear of additional billing....????

ozdesi

I think unbilled usage is delayed or there is server problem. I get usage upto Jan 2nd only.

sixthsense2k6

it doesnt work in my firefox,but tried using latest IE too....nothing works !!
mine is a very old connection but they automatically changed my username n password as there was some technical change done in my exchange.....they gave me a portal id too but i am not getting a PAGE to enter the portal id and password !
the server is always down

not able 2 check thru dataone usage finer too
serious situation..seems like bsnl is playing trick !!
we cant check usage,so either they can bill us heavily or they will benefit as our usage is far far below the normal usage........ BSNL sucks in this matter !
authorities are care free about this thing which is not a matter of head ache for de officials as the dataone CONNECTION is alrite ,de only thing they are worried !

cool_techie_tvm

Yea, the new portal id and password wont work on the traditional usage finders. They have to activate your portal id and password on the usage checking portal, then only u will be able to view the account usage.

vijayananikkad

The new Portal ID and Password has started working....but still u are kept in dark in respect of the actual usage....full usage is not shown...usage only upto 2nd Jan has been shown, as on 15th Jan......no idea how to keep the usage within limit.....

vks_foe

hey, i'm also facing the same problem. it appears that records of 10 days back only are visible... yesterday, i could see the usage till 3rd of jan and today, till 4th of jan.............................

bharsha2006

hey i cannot log on to portal.i did in the same way as u told.but i cannot.please help meeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

jestin_t

hi, there are 2 types of accounts are in operation in bsnl. one type of account can be accessed with the portal ID. Other type can be accessed with the braodband user name and password itself. If u are starting from Dataone WebMail and clicking the 'account usage check link it' will redirect to the correct page.