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Diagonostic Problem :Solution Required

This is a discussion on Diagonostic Problem :Solution Required within the BSNL broadband forums, part of the DSL Broadband Service Providers category; Test ATM OAM F5 segment ping: FAIL Test ATM OAM F5 end-to-end ping: FAIL I m using Dataone modem 220bx ...


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  #1  
Old 30-12-2007
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Default Diagonostic Problem :Solution Required

Test ATM OAM F5 segment ping: FAIL
Test ATM OAM F5 end-to-end ping: FAIL
I m using Dataone
modem 220bx bettel

when i use Diagonostic tool through 192.168.1.1\main.html both diz thingz cumz to fail
please help in rectifying da problem
regardz
Abhyudaya
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  #2  
Old 05-03-2008
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Default solution for diagonostic problem

Hello,
First thing is you have to check whether dsl light in the modem glows constantly or not, if dsl light is not constant ,check all the cables connected properly or not .then check whether your username and password is correct.
If u get error 691-username or password invalid then u have to login to bsnl protal id and change ur password and reconfigure ur modem with new password.It should work.
error 691 can be solved by us.
if u get error 619 then u have to contact local bsnl office.
solutions for diagnostic problems is given in other forums. check it out. u will get a answer.
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  #3  
Old 05-03-2008
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are you using ppoe mode or bridge mode?? is your computer dialing the connection??
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Old 05-03-2008
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Default hi

Quote:
Originally Posted by superprash2003 View Post
are you using ppoe mode or bridge mode?? is your computer dialing the connection??
Is the above question for me? if it is for me,

I am using ppoe mode(always online).I have no problems with my broadband. If we get problem then we have to check our connection with bridge mode(dialing mode)which requires username and password.
we can find the diagonostic solutions exactly if we use bridge mode.
ok just leave it.
I want to know how to apply for a caller id service (bsnl)? is there any monthly rent for this service (if yes, how much) or its free? Is this service available to village area?
expecting ur answer soon.(sorry for diverting the topic).
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  #5  
Old 05-03-2008
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caller id service is free(atleast in my area).... i think you might need to call bsnl up and let them know about it.. just connect a caller id and see.. if it works then cool, if it doesnt then tell them, they should set it up for free!!
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