Hi im an old BSNL Broadband user 6 years maybe i just saw bsnl message that it will retain prefup speed this month but im only getting 2mbps download speed instead of 4mbps
im located about 700 meter from exchange some stats are like this
changed my old splitter with a brand new one
PLEASE let me know if anything can improved or i have to be satisfied with 2 mbps
plus i wanted to check my existing broadband plan if i had 4mpbs pre fup speed and opened self care bsnl portal they asked for some service id and portal id i dont have them and passwords so please help me how to get those aswell