India Broadband Forum

whitestar_999

please help me understand my billing details.i have home500 plan which just avtivated on 22nd dec 2007.today when i check my account usage it shows this
consolidated usage
Total Data Transfer(In KB) Total Amount(In Rupees)
3281060 2883

i checked detailed usage & found out that i have been billed for every up/dl in this time including between 2-8am free night usage(example:--)

Start Time Stop Time Total(KB) Amount(Paise)
02:08:46 02:16:13 865 76
03:54:09 04:09:09 164896 14492
12:06:02 12:12:30 1394 122
what should i do?my account shows no total night time usage between 2-8am.even if they billed me for that i still got 2.5gb limit for Rs500.then how could my bill is showing this much.the total data transfer is approx. same as i expected & majority of this is done between 2:10-5:00am in night.i always connect bsnl at 2:08am & disconnect at 5:00am so no overlapping with charged time.

digiscripter

u have to go in the office personally
then u knw wat happened to ur billing
there u just submitt ur problem in written form and have a solution .