This is a discussion on urgent help regarding billing within the BSNL broadband forums, part of the DSL Broadband Service Providers category; please help me understand my billing details.i have home500 plan which just avtivated on 22nd dec 2007.today when i check ...
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| Platinum Member | please help me understand my billing details.i have home500 plan which just avtivated on 22nd dec 2007.today when i check my account usage it shows this consolidated usage Total Data Transfer(In KB) Total Amount(In Rupees) 3281060 2883 i checked detailed usage & found out that i have been billed for every up/dl in this time including between 2-8am free night usage(example:--) Start Time Stop Time Total(KB) Amount(Paise) 02:08:46 02 13 865 7603 09 04:09:09 164896 1449212:06:02 12 30 1394 122what should i do?my account shows no total night time usage between 2-8am.even if they billed me for that i still got 2.5gb limit for Rs500.then how could my bill is showing this much.the total data transfer is approx. same as i expected & majority of this is done between 2:10-5:00am in night.i always connect bsnl at 2:08am & disconnect at 5:00am so no overlapping with charged time. |
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| | #2 |
| Junior Member Join Date: Dec 2007
Posts: 50
Rep Power: 2 | u have to go in the office personally then u knw wat happened to ur billing there u just submitt ur problem in written form and have a solution . |
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