Hi all,
I need answers for some common issues regarding the BSNL internet services.. I appreciate if you can answer me the following:
1. I have a HOME 1800 Plan at home, and when i run the internet speed test from "testmy.net" site, i get a Download Rate of 2297kbps (280kB/s) and an upload rate of 469kbps (57kB/s).. I ran multiple tests and the values are shown in the range shown above.. I believe the HOME 1800 plan should give me around 512kB/s (please correct me if i am wrong here).. So, am i receiving a lower Upload and Download Speed here for what i have subscribed to?
2. I believe the site "testmy.net" server is located in USA.. DO you think this will have an adverse affect on the results of the internet speed test i've performed?
3. Is there any authentic internet speed test website as provided by BSNL (or) any other which you are aware of (on which we can depend on the results)?
4. If i am receiving a slow internet speed for what i have subscribed to, what is the efficient way to make a complaint to the BSNL folks (cuz, i've heard a lot of bad customer service from BSNL guys.. not sure if i'm correct.. but i appreciate anyone who educated me in this process)..
Thank you guys and i highly value and appreciate each and everyone's reply (answering my questionnaire with patience).. Thank you guys in advance..



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