India Broadband Forum

carbon

i got connection 4 days back... 500 home plan... yesterday i tried the telnet script.... it didn't work.. i tried to change the password in the modem page i.e. 192.168.1.1 .. reverted to the same password ..... then suddenly .. connection is GONE !!! ... can't even access the modem page .. modem is working fine.... please help me....

niraj8241

u can try reset for ur router

carbon

i tried everything... even resetting.. but still no use .. please .. anyone?

just4kix

First, I hope you have your BSNL username and password.

As niraj said, you can reset your modem/router. There will be a reset button on the back panel of the modem/router. Using a blunt pointed object press this button and KEEP IT PRESSED FOR HALF A MINUTE. The modem must be powered on during this time.

Once the modem/router is reset, all settings are lost. You can now reconfigure the modem by following one of the many guides in this forum.

__________________

carbon

Thank for responding... i pressed the button for about 15 secs... it restarted .. but still no use.. can't even ping any site.. except the lan ip address..

niraj8241

are u able to connect to the internet

carbon

right now i'm browsing through my friend's pc... at home... i can't access any site... but in the status window of the toolbar icon ... it shows.. recieved xxx byte... sent xxx bytes.. but still can't open any page..

just4kix

Of course not. All settings are now lost. You must setup thye modem/router by visiting page http://192.168.1.1

carbon

thats the problem .. i cant login to that page..

just4kix

What is your modem and how are you connected to it - USB or LAN?

If you are connected by USB, is your modem recoginized by XP. Try http://192.168.1.2.

carbon

zte ... through Ethernet

carbon

ok.. i have to go... thanks for responding ... i guess i have to wait till monday for the engineer to have a look at it... bye..

just4kix

ZTE ... which one? ZTE has many models. You must be having a quick start guide and user guide. Try to follow them, step by step. Because if you are unable to get to page 192.168.1.1, there could be many other things that could be wrong. Some modems' default page is 192.168.0.1. So please refer back to your manuals.

player

hello carbon
i think the main reason for not able to open the routers configuration page is that the modem is not detected by windows ,when you are connected to the modem/router you should receive a pop-up in the system tray saying newly discovered UPnP devices ,if this pop up is received then you will be able to open the routers configuration page.
if the router is not discovered by windows then enter the ip address manually type these
ip:192.168.1.4
subnet mask:255.255.255.0
default gateway:192.168.1.1
primary DNS:192.168.1.1

NOTE:the default gateway and primary DNS should be same unless you are using open DNS
i hope this would solve your problem
thanks

xwhyz

By the way you said you had reverted the password of the modem 192.1.1..... but did u revert the password of your bsnl login? Both modem password and bsnl login password should be same in order to get connection. try this perhaps should work.

niraj8241

try re-installing the lan adapter

niraj8241

and dont apply and ip address to ur lan adapter

carbon

ok..... after few resets.... i am now able to login to only the modem page... not any other pages... in the 'overview' tab of the page ....it shows... the dns addresses and default gateways as 'not assigned'

niraj8241

can u open ur wan configuration page

just4kix

@carbon, there are many guides here. Your modem will also have a Quick Start Guide and a (detailed) user guide. You will have to follow those instructions. If you are unable to do that yourself, please call the BSNL technician.