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Thread: Help:2-8AM showing as chargable.

  1. #1
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    Exclamation Help:2-8AM showing as chargable.

    Frds,
    last week i got BB and when i check my usage .. its indicating i have been charged for night surf also.. plz check the attachement and respond..
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    you have to restart your router to get a new ip for using night unlimited at 2 am ,you can find similar posts regarding this problem they will explain you better
    and as far as i know i think it will show the data usage downloaded between free hours.

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    which plan are u having

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    no man data usage is shown as zero in the download field

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    Quote Originally Posted by player View Post
    you have to restart your router to get a new ip for using night unlimited at 2 am ,you can find similar posts regarding this problem they will explain you better
    and as far as i know i think it will show the data usage downloaded between free hours.
    Bro.. what u meant by restarting router.. i have type 1 US300R2A modem.. after 2 i simply switch off the modem button .. then switch it on.. this is what im doing... Am i doing the right thing??

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    Quote Originally Posted by niraj8241 View Post
    no man data usage is shown as zero in the download field
    no.. its not...

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    Quote Originally Posted by niraj8241 View Post
    which plan are u having
    Home 500

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    no man data usage is shown as zero in the download field
    earlier in jan when bsnl usage also has a coloumn"amount(paise)" & it shows zero for all the data transfer between 2-8AM but even then data transfer was mentioned.now this"amount" coloumn is removed.atleast for new customers(IP 117.x.x.x) bsnl portal shows every data transfer & does not separately shows transfer between 2-8AM like it shows for older customers.

    still arunces30 just for assurance contact your local exchange & confirm that you have been given home 500.

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    Quote Originally Posted by whitestar_999 View Post
    earlier in jan when bsnl usage also has a coloumn"amount(paise)" & it shows zero for all the data transfer between 2-8AM but even then data transfer was mentioned.now this"amount" coloumn is removed.atleast for new customers(IP 117.x.x.x) bsnl portal shows every data transfer & does not separately shows transfer between 2-8AM like it shows for older customers.

    still arunces30 just for assurance contact your local exchange & confirm that you have been given home 500.
    Whitestart.. yes they have confirmed that im in Home500.. what should i do now?

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    Platinum Member whitestar_999's Avatar
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    if they have confirmed then no problem.even if you get wrong bill it can be corrected but i doubt it that you will get wrong bill.

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