Thread: bsnl is charging for the night hours

hey i ahve got bsnl 500 combo plan in which i am supposed to get 1.5 gb limit n
175 free calls n free night usage. but when i checked my usage on portal they have added the night hour usage too.
help me out that will they deduce this in bill or will include it.
please help me i have attaced the pic of usage http://img2.freeimagehosting.net/uploads/a4f5250499.jpg

dont worry
i 2 use the same plan.
now bsnl does not show the usage in night unlimited and normal usage separately.
they have changed their portal to a new look which is worse than the previous one.
we now have to calculate usage for night and normal usage separately.

okay thanks vivek
i am using bsnl first time but i think its not the good practice
as one cant have the exact idea that how many mb s are left

i just dont get y BSNL ppl adaptes the flimsy practices.........the thing they called as newer version or change is worst than the previous...

no dear they will not deduce this in ur bill

What I would suggest is, keep a printed copy of the screen shots, web pages from the usage info, just in case.

If you are slapped with a wrong bill, you can always fight it out, logically and with proof.

most importantly always confirm the plan from atleast 2 or more officials at your local exchange before using the night free slot as sometimes users got home 250 when they have applied for home 500 in some cases.

I guess, you will be getting the end bill right, as they cannot do all the calculations and maths in between the billing period for everyone, so expect a perfect bill at the end of the month, else just note down all details and show to them as proof.

Originally Posted by joy1982

hey i ahve got bsnl 500 combo plan in which i am supposed to get 1.5 gb limit n
175 free calls n free night usage. but when i checked my usage on portal they have added the night hour usage too.
help me out that will they deduce this in bill or will include it.
please help me i have attaced the pic of usage http://img2.freeimagehosting.net/uploads/a4f5250499.jpg

buddy nothing to worry.. im also getting that type of usage summary... have a netmeter installed... keep it off for night download... then u can have ur usage calculated..

yup thanks friend for ur suggesion
i think the right way to use bsnl is that save the web pages of usage so that we can show them if they at end as i am confirmed that night hour are free for my plan
and use the net meter which can be swithceh off during night hours
regards
joy

i m facing the same problem. i m having plan 500 C+ in which night unlimited is free, but in my usage page night downloads are also added. i do confirm with BSNL ppl about my plan and asked abut night downloads. they told me that night usage will be deducted in my final bill. let's see abut their statement. anyone here who has exprienced the same problem but atlast got fair bill. i think the best option is to take snapshots of ur usage regularly, and install netmeter to see ur usage.
NetMeter Download - Softpedia

IT is free from 2:00 AM to 8:00 AM. but then you have to start your modem after 2:00 Am only, if it was started earlier i.e. before 2 am then it will be charged.

anyone got fair bill. two days before i got my bill in my mobile via sms of 11275 rs. only...

anyone here using night unlimited plan and got fair bill.. and plz suggest me any option to overcome frm this high amount bill

my bills have been alright so far(touch wood) never know with these people...Normally approaching the bsnl office with a letter helps!!