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bsnl is charging for the night hours

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Old 02-11-08, 07:42 PM   #1
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Default bsnl is charging for the night hours

hey i ahve got bsnl 500 combo plan in which i am supposed to get 1.5 gb limit n
175 free calls n free night usage. but when i checked my usage on portal they have added the night hour usage too.
help me out that will they deduce this in bill or will include it.
please help me i have attaced the pic of usage http://img2.freeimagehosting.net/uploads/a4f5250499.jpg
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Old 02-11-08, 07:52 PM   #2
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dont worry
i 2 use the same plan.
now bsnl does not show the usage in night unlimited and normal usage separately.
they have changed their portal to a new look which is worse than the previous one.
we now have to calculate usage for night and normal usage separately.
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Old 02-11-08, 08:02 PM   #3
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okay thanks vivek
i am using bsnl first time but i think its not the good practice
as one cant have the exact idea that how many mb s are left
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Old 02-11-08, 09:03 PM   #4
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i just dont get y BSNL ppl adaptes the flimsy practices.........the thing they called as newer version or change is worst than the previous...
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Old 02-11-08, 09:34 PM   #5
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no dear they will not deduce this in ur bill
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Old 02-12-08, 09:52 AM   #6
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What I would suggest is, keep a printed copy of the screen shots, web pages from the usage info, just in case.

If you are slapped with a wrong bill, you can always fight it out, logically and with proof.
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Old 02-12-08, 12:04 PM   #7
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most importantly always confirm the plan from atleast 2 or more officials at your local exchange before using the night free slot as sometimes users got home 250 when they have applied for home 500 in some cases.
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Old 02-12-08, 07:08 PM   #8
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I guess, you will be getting the end bill right, as they cannot do all the calculations and maths in between the billing period for everyone, so expect a perfect bill at the end of the month, else just note down all details and show to them as proof.
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Old 02-12-08, 07:20 PM   #9
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Quote:
Originally Posted by joy1982 View Post
hey i ahve got bsnl 500 combo plan in which i am supposed to get 1.5 gb limit n
175 free calls n free night usage. but when i checked my usage on portal they have added the night hour usage too.
help me out that will they deduce this in bill or will include it.
please help me i have attaced the pic of usage http://img2.freeimagehosting.net/uploads/a4f5250499.jpg
buddy nothing to worry.. im also getting that type of usage summary... have a netmeter installed... keep it off for night download... then u can have ur usage calculated..
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Old 02-13-08, 05:02 AM   #10
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Default the right way

yup thanks friend for ur suggesion
i think the right way to use bsnl is that save the web pages of usage so that we can show them if they at end as i am confirmed that night hour are free for my plan
and use the net meter which can be swithceh off during night hours
regards
joy
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