India Broadband Forum
complaint
This is a discussion on complaint within the BSNL broadband forums, part of the Broadband Internet Service Providers category; i got bsnl 500C broadband plan 15 days ago. i use internet rarely but my bill is 9000 rupees that ...
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03-10-08, 05:38 PM
| #1 |
| Junior Member Join Date: Mar 2008 Age: 22
Posts: 1
Rep Power: 0  |  complaint i got bsnl 500C broadband plan 15 days ago. i use internet rarely but my bill is 9000 rupees that is impossible. and i m unable to see my usage. Reply soon. |
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03-10-08, 05:44 PM
| #2 |
| Platinum Member  | Are keeping the modem always on? Do you have unprotected wireless at home? Have you downloaded lot of audio/video in the limited time you used? If the answer is "NO" to all of above, you should file a complaint with BSNL. Your account is probably not port-binded (tied to your telephone) and someone is using it.
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03-10-08, 06:01 PM
| #4 |
| Junior Member Join Date: Mar 2008 Location: New Delhi Age: 21
Posts: 27
Rep Power: 2 |  If you some how get in to webportal/usage site then confirm your plan with the one given in that. |
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03-10-08, 09:45 PM
| #5 |
| Platinum Member Join Date: Feb 2008
Posts: 2,692
Rep Power: 5 | it could be a mistake by bsnl.. it has happened to many people..especially new users.. just approach the bsnl CC .. they would probably require some letter.. i'm sure they should be able to help!! |
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03-10-08, 11:08 PM
| #6 | |
| Silver Member Join Date: Jan 2008 Location: Chennai - Tamil Nadu - India Age: 26
Posts: 418
Rep Power: 2 | Quote:
u would have downloaded huge files during night 2-8 WITHOUT restarting the modem.... am i right?? | |
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03-10-08, 11:30 PM
| #7 |
| Gold Member Join Date: Dec 2007
Posts: 688
Rep Power: 2 | similar thing has happened to me as i recently switched from unlimited to 500 c plan and the bsnl has sent me a bill for Rs. 2000 whereas i have not used for more than the stipulated download/upload given in that plan. I am planning to visit bsnl office soon to file a complaint and hope it will be reverted, i advice you to do the same. |
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