India Broadband Forum

sg0682

Friends,

Need your help on this. My problem goes like this.

Previous setup:

Broadband provider: Sify
VOIP provider: Teleblend ( Migrated to this after the sunrocket closure)
VOIP adapter: Linksys SPA-2102

I was using this service for almost 1 year. After initial setup hiccups, the service was working absolutely fine. The internet cable directly goes from the hub to the linksys adapter Internet slot. From there a line goes to phone and other ethernet line goes to my PC. I configured my linksys adapter at http://192.168.0.1. I can give you more details on the configuraiton if you need.

I had two problems with sify. One, somehow I am not successful in establishing the PPPOE, and I had to login in the PC everytime I use my VOIP phone. Initially, it was a problem but slowly my parents got used to that. Two, the local cable franchise is providing very bad service. The service regularly gets interrupted because of low quality cables and hubs.


Just a week ago, my parents have taken a new BSNL broadband connection. They are able to access internet on my PC.

Present setup:

Broadband provider: BSNL
VOIP provider: Teleblend ( Migrated to this after the sunrocket closure)
VOIP adapter: Linksys SPA-2102
Modem: UT-300R2U.

I have connected the ethernet cable from the modem to the internet slot of my linksys adapter. From there I connected my PC. I haven't modifed any settings of the linksys adapter. As expected, now both the internet and my voip phone doesn't work.

I tried changing the ip address etc on the linksys side, but it is not working. I really need you guys help on this. I am sure someone who has the same configuration as mine would have migrated to BSNL. Please pass on the settings to me.

I also checked in this forum, the post explaining setting multiple computers by just4kix. Thanks for the post just4kix. But somehow, when I type http://192.168.1.1 I am getting a different screen than the one given in the post. I tried to do some settings change but nothing worked. Also, please let me know what changes I need to do from the linksys side to get my internet connected through the linksys adapter.

Please help me in configuring my voip. I am ready to pass on any more information you need. Actually, I sit in NY and trying to setup broadband at my home in hyderabad. I am using remote software to access my PC at home. Taking help from my parents to set the connections at home.

Thanks in advance,
Sree

sharks_me

I have a Linksys PAP2T adapter and i hv subscribed to VIATALK.
Setting it up has been a piece of cake for me. I hope you have set your modem on PPPOE mode and checked the router settings. First of all make sure the internet is workin on your pc and than connect the ethernet cable directly from the router to the voip adapter. Make sure the router is connected to only "one" device at a time. Either ur computer or the voip adapter. And bsnl aint blockin any ports for voip communication(this is a widespread rumour). I hope this might help

superprash2003

yes make sure you are using ppoe mode.. that means internet should work as soon as you switch on your modem.. is your current setup such that you have to dial a connection on the computer for internet?

sg0682

Thanks. I will try to setup internet in PPPOE mode and test if internet is working on my PC directly without logging in. Then I will try to plug in the adapter. Do I still need to make any change of settings for my voip adapter?

superprash2003

not required.. just make sure DHCP is enabled in your bsnl modem

sg0682

Wow...it's working now. Thanks for all the help guys. Initially I was working on changing the voip adapter settings. That's not required at all. The key here is just to make sure that PPPOE setting are working fine.

Thanks again guys. In case anyone is having a similar problem, I will be more than happy to assist you based on my experience.

wing70prayer

Hi,
I am having problems with the VOIP.
I have a VOIP subscription from ViaTalk and my internet provider is BSNL.
I have a cable connecting the BSNL modem to the Viatalk phone adapter and a phone cable from the Viatalk adapter to the telephone.

1. Is the BSNL modem different from a 'router' or do I have to purshase any other hardware?
2. How do I set the modem in PPPOE mode?

Thanks.

wing70prayer

OK, it is working now.
The ViaTalk adapter had 2 sockets for the telephone line. Only one will work and I connected the telephone line to the non-working socket.
Thanks anyway.

viatalk

hi there,
All for voip my parents are using linksys phone adapter, bsnl broadbnad amd voip service from viatalk.

For the first three months it worked fine. But for the past three weeks, there was dialtone, the my parents parents cudn't make call thru.As the connection was getting cut right after dialing the number.
and now its been a week there is no dial tone, and LED lights are not glowing(phone adapter).

i tried to contact my voip service, but was of no use,,
can anyone help me!!!
please..

superprash2003

it could be a problem on the bsnl side.. can you confirm if internet is working?

viatalk

Hello,
Thanku very much for the response. About Internet, its working fine. My parents are able to use wireless too.
Is there any problem with my phone adapter? Can i ask them to reset the phone adapter settings?

superprash2003

then it either is a voip service problem.. or it could be that your voip adapter aint getting an ip address.There is a way to find out if the adapter is getting an ip address via DHCP by dialing some number.. it varies from adapter to adapter.. you might want to do a google search on that

sharks_me

i had a similar problem with viatalk
as soon as i called someone my adsl light used to switch off
but gradually the problem eliminated itself ..
rest is workin fine with viatalk .. chk ur connection settings again

numerouno

Hi,

The SPA ned to be reset, the way to do is as follows:
1) pick up handset, ensure power is on for SPA box.
2) Dial ****73738#
3) All the lights on the SPA box will go off
4) Turnoff the BB Router/Modem and the SPA box
5) Power them back, first the BB Router/Modem, then the SPA box

Try again, that should help.

Good Luck

sri14

HI,


In india we are have linksys with bsnl connection. Before we used to have sify which worked out fine. But recently we changed to bsnl. All the settings have been done but its not working. All the lights on the linksys are on and we are getting internet from linksys but no dial tone. Could u pls help me out in this. Waiting for ur reply. Just mail to my mailid. if possible ur contact no.dsmvsp@yahoo.com.

superprash2003

could you please mention the model number of the linksys

shrilsam

Hi all,

I am having the same issue teleblend and BSNL broadband (got a new connection last week, VOIP was working fine with my previous provider). Tried the PPoE and DHCP settings but to no avail. Can someone in the group please help me out?

BSNL Broadband Modem : UT300R2U

VOIP provider : Teleblend
Router (VOIP Device) : InnoMedia MTA6328-2Re

superprash2003

go to http://192.168.1.1 , under Device Info->DHCP , do you see an ip being given to your VOIP device?

shrilsam

Thanks for the reply. To your reply.. Yes i do.

DSL Setting
IP Address - 192.168.1.3

Voip

IP Address 192.168.1.3

superprash2003

does internet work on a pc?? via pppoe?? you are not using a dialer to connect to the internet right?