India Broadband Forum

deepak19892009

HI EVERYONE,
i got my connection on 27 march,2008.i had applied for home 500c.but when i checked my account status there was free trail plan.i have downloaded upto 9 gbin night.can i face any problem

whitestar_999

in trial of 15days download limit is 0.5GB only,good luck.

gardencityboy

MAN if the limit is just .5 Gb Deepak you are busted
you gonna have a huge telephone bill

Start saving for it form now

subusri

is it somewhere written in tarriff about the download....if not...this is just out of ignorance...thought it cannot be called for excuse...you can try pushing bsnl for waiver....no worries....

whitestar_999

always read terms & conditions for any service you wish to take.never rely on verbal/assumed assurances.

seking

I think after the trial period is over, your conection will be deemed to be a regular one. Naturally, in that case BSNL will not charge for 9 GB

whitestar_999

please read the replies first before advising someone on such an important matter.if what you are saying is true then everyone will just take this 15 days trial & use it to download 240GB free in 15 days because one can download 16GB easily in a day using 2mbps.

aruncse30

i think u might be billed for around 10K

subusri

Dont worry about the bill amount...meet GM / DGM and they all can be easily met and explain about your situation. surely you will get some amount of rebate or depends upon mood and you have a valid reason,the whole can be waived...this happens in chennai and one of the ex staff of bsnl has told me....

but dont take this as a 1st option, have this as a last option....

seking

This limit of .5 gb is for trial. Suppose after the trial is over, naturally one will be entitled to the limit as per the plan which I hope will be home 500. I stick to my stand that if the connection is continued after the trial period is over, the 9GB will not be billed. He has downloaded 9GB during the happy hours. This can be confirmed from the BSNL people themselves.

gardencityboy

Happy hours is different

I don't agree that you will not be charged beyond .5 GB

What if after trial period you subscribe for Home 250 or Home 125 which means that you can download only 400 MB in a month and you have downloaded 9 GB

During the trial period the cap for the download limit are applicable

According to you if i have a 15 days trial period i download as much as i want and then i go to Home 500 which has a limit of 2.5 GB who will pay for the rest of the 7 GB.

This needs to be confirmed with BSNL but i think it will be charged

whitestar_999

this says that within 15 days not any specific time period(like excluding night unlimited or anything like that) & that is why i said that usage above 0.5GB will be billable.i believe if this trial period has night unlimited then it will be mentioned in the above condition like cutomer will be entitled to have a free downloading/uploading limit of 0.5 GB(within free period of 15 days excluding night free usage if plan taken provides this).did you confirmed it from bsnl officials yourself?

whitestar_999

OK i am confused about this.i just talked to customer care at 18004241600 & the person told me that limit is 500mb but usage between 2-8AM will be free if the plan you registered for trial has it.since i don't trust bsnl customer care much if someone can get this confirmed from a bsnl official(preferably in billing/accounts department) then it can clear the doubts.also one thing i noticed is suppose the customer after registering for home 500 use 2-8AM for 13 days & download 60GB & then cancelled his trial will he get those 60GB free because there is no obligation to continue the trial & you can cancel it by asking so before 15 days.

seking

Just now I called customercare. The below is the info.

The trial plan is entirely different. You have to specifically apply for it.

One can apply for H500 or h250 or 900Ul without going through trial.

In this case the member has specifically applied for Home500cc as per his thread. He downloads during happy hours 9 GB. Later on he finds that he is put under trial. It is the mistake of the BSNL. If the member has any proof that he he specifically applied for H500cc he has a strong case and he may not be required to pay for 9 GB. If he has specifically applied for trial(from his thread it appears that he didn't), then he has to shell out the moolah.

I request the member to consult the BSNL and confirm.

deepak19892009

hi i am deepak.i had post this thread .i consult exchange they say that during trial one may download unlimited for free.but i dont believe them.they dont give it in written.but if i am being charged.i won,t pay as i had applied for home 500 they gave me free trial......... it,s not my fault.

deepak19892009

what proof you are talking off.application form or something else....

whitestar_999

yes!you must have some written proof(photocopy of application submitted for home 500C in which you didn't choose the trial.you can get it from the place where you submitted your application.just tell them that you need a photocopy to be sure about billing).also you are right about not believing the local exchange people.bills are made at bangalore & most local exchange people don't know a thing about pricing/tarrifs.

PuLkiT

xactly deepak.i hv downloaded around 2 gb data.i hv confirmed from bsnl abt free unlimited down\up load.hu is going 2 pay 4 it.

seking

When I applied for a the connection during January 2008, I got written acknowledgement from the PUblic Relations Officer of the local exchange. By proof I meant some such things as photocopy of your application, acknowledgement etc.

aggrk1

I confirmed from 4 different people in BSNL they say this trial is unlimited 24hrs for 15 days. Then I confirmed from AGM marketing he said first it was decided to limit 0.5 GB but after that it was ordered from head quarter to made unlimited 24 hrs. Now if the charge for this trial period I will not pay.