India Broadband

Hello Friends,
I was on home 250 plan for jan,feb and march. i applied for plan change on 15th march to change in to home UL 900 Plus. At that time the person on the counter told me to deposit 900 in advance and gave me receipt for it. when i inquired for date of effectiveness of plan change, they replied it would be effective from 1st april. now i check my account on bbservice.bsnl.in My Order status shows Future Dated. Whether i should start using as if it is unlimited plan or should inquire first. Please help me out...:

Don't ever guess on your own that it has been converted to unlimited, as you might end up with huge bill if it was not converted. Always confirm it with them either in writing or get to confirm them when you visit bsnl office. Wait for some time.

yea.. better wait unless your really sure abt it

it literally means that your plan change is scheduled to change in future & your plan hasn't been changed yet.if it was changed order status should show--open(higher probability) or provisioned(usually for limited plans with min hire period of 3 months like home 250 or 500) i think.

__________________
"They say that if you play a microsoft disc backwards you hear satanic messages, thats nothing: if you play it forwards it installs windows"

ya u r correct...today only i checked my account and the status is showing now as PROVISIONED...so the plan has now been changed to home UL 900 Plus...thanks for the reply...

still don't take any risks.save the portal page showing your plan as 900 provisioned.also in home 900 speeds are around 256kbps or 30-32KBps.be careful if you still get high speeds of 2mbps(~200KBps).

same for me...i was in 500 home plan from 14th march and on 28th march i gave a request for a change to home 900 ul...now i can see in the usage details, the plan has been changed,,,however for a doyble confirmation on a safer side, i called my exchange and spoke to commercial officer and she said the plan change is sill shows pending in her system.

which has to be considered?

commercial officer is responsible for billing so better to take her words as final.also if your plan is changed you will get reduced speeds(256kbps or 30-32KBps)& your order status should show---provisioned(higher probability) or open(not sure about this).

My plan still shows as open,however, I have confirmed with customer care last night and they confirmed the plan has been changed.

make sure that you are getting the speeds of 256kbps(~30-32KBps or some times a little higher) & you are not getting speeds of 150-200KBps.i know some users who were getting speeds as in old plan even after plan change is shown in portal but after a day or two their speeds reduced to lower level(256 kbps or 32KBps as per unlimited).