India Broadband Forum

realistic123 · 04-02-08, 11:29 PM

Hello Friends,
I was on home 250 plan for jan,feb and march. i applied for plan change on 15th march to change in to home UL 900 Plus. At that time the person on the counter told me to deposit 900 in advance and gave me receipt for it. when i inquired for date of effectiveness of plan change, they replied it would be effective from 1st april. now i check my account on bbservice.bsnl.in My Order status shows Future Dated. Whether i should start using as if it is unlimited plan or should inquire first. Please help me out...:

xwhyz · 04-03-08, 01:12 AM

Don't ever guess on your own that it has been converted to unlimited, as you might end up with huge bill if it was not converted. Always confirm it with them either in writing or get to confirm them when you visit bsnl office. Wait for some time.

superprash2003 · 04-03-08, 07:23 AM

yea.. better wait unless your really sure abt it

whitestar_999 · 04-03-08, 10:02 AM

Quote:

in My Order status shows Future Dated

it literally means that your plan change is scheduled to change in future & your plan hasn't been changed yet.if it was changed order status should show--open(higher probability) or provisioned(usually for limited plans with min hire period of 3 months like home 250 or 500) i think.

realistic123 · 04-03-08, 02:50 PM

ya u r correct...today only i checked my account and the status is showing now as PROVISIONED...so the plan has now been changed to home UL 900 Plus...thanks for the reply...

whitestar_999 · 04-03-08, 03:00 PM

still don't take any risks.save the portal page showing your plan as 900 provisioned.also in home 900 speeds are around 256kbps or 30-32KBps.be careful if you still get high speeds of 2mbps(~200KBps).

subusri · 04-05-08, 05:22 PM

same for me...i was in 500 home plan from 14th march and on 28th march i gave a request for a change to home 900 ul...now i can see in the usage details, the plan has been changed,,,however for a doyble confirmation on a safer side, i called my exchange and spoke to commercial officer and she said the plan change is sill shows pending in her system.

which has to be considered?

whitestar_999 · 04-05-08, 08:47 PM

commercial officer is responsible for billing so better to take her words as final.also if your plan is changed you will get reduced speeds(256kbps or 30-32KBps)& your order status should show---provisioned(higher probability) or open(not sure about this).

subusri · 04-07-08, 01:06 AM

My plan still shows as open,however, I have confirmed with customer care last night and they confirmed the plan has been changed.

whitestar_999 · 04-07-08, 09:23 AM

make sure that you are getting the speeds of 256kbps(~30-32KBps or some times a little higher) & you are not getting speeds of 150-200KBps.i know some users who were getting speeds as in old plan even after plan change is shown in portal but after a day or two their speeds reduced to lower level(256 kbps or 32KBps as per unlimited).

subusri · 04-07-08, 01:08 PM

in the day time, i am getting speed up till 220kbps and during the night max of 15kbps....

whitestar_999 · 04-07-08, 02:39 PM

220KBPs & 15KBps or 220kbps & 15kbps?

subusri · 04-07-08, 03:19 PM

it seems to be both are same...i still find any difference in the way you have mentioned...other than the cases....

just to reiterate...during the day...if am downloading 100 mb or more than that as a single download,i can see 220KB/sec,but not constant,varies from 100KB/sec up till 220KB/sec and in the night, same size of file max to max as a single download 15KB/sec....

During the day if am downloading 2 files at a time with a size of 100MB each then the speed for each file would be 70KB/sec but within 100KB/sec....

Am I making myself clear....

subusri · 04-07-08, 03:47 PM

i think i would be in deep trouble....again now i called up customer care to confirm on the plan....now these buggers it is still under processing...and when I say the plan change was confirmed on saturday by one of your executive...
"Now i am telling no sir...it is still under processing." this is a statement....if i have ever been charged...then its so simple...i wont be paying the bill....

Whitestar, can you also respond on the title "Change in home plan from 500 to UL 900" which I have posted day before yday...

whitestar_999 · 04-07-08, 04:19 PM

i think its better to be safe so don't use your plan unless you get speeds 30-40KBps all the time.also in your order status it should be "provisioned" as i am not sure about "open" but then i have changed my plan from 250 to 500 so i may be wrong.

subusri · 04-07-08, 04:35 PM

order plan showed till yday was UL 900 plus and status as open and today UL 750 plus and status as future dated...any idea what this means?

whitestar_999 · 04-07-08, 05:41 PM

if it is future dated do not use your plan as unlimited.plan status must be "provisioned" & by seeing your case i think even "open"is not sure.

manoj_jindal · 05-02-08, 03:59 PM

i have the same problem with change of plan.First of all, i want to tell that plan change only takes place after the billing cycle has been completed and each plan has a minimun hire period of one month, so it may take a maximum of 29

days for change of plan.
next future dated status means your request has been forwarded by the local exchange to banglore which doesnt confirms the plan change. start using according to new plan only after status is Provisioned, which confirms change of plan from banglore centre

vkviswanath · 05-12-08, 01:40 PM

still my plan status shown as open

cshmech · 05-12-08, 04:05 PM

Can anyone tell me wats the difference between the ul 750 & 900 plans??

04-02-08, 11:29 PM	#1
realistic123 Junior Member Join Date: Apr 2008 Posts: 2 Rep Power: 0	BSNL Plan change to Home UL 900 Plus Hello Friends, I was on home 250 plan for jan,feb and march. i applied for plan change on 15th march to change in to home UL 900 Plus. At that time the person on the counter told me to deposit 900 in advance and gave me receipt for it. when i inquired for date of effectiveness of plan change, they replied it would be effective from 1st april. now i check my account on bbservice.bsnl.in My Order status shows Future Dated. Whether i should start using as if it is unlimited plan or should inquire first. Please help me out...:

05-02-08, 03:59 PM	#18
manoj_jindal Junior Member Join Date: May 2008 Posts: 4 Rep Power: 0	same problem i have the same problem with change of plan.First of all, i want to tell that plan change only takes place after the billing cycle has been completed and each plan has a minimun hire period of one month, so it may take a maximum of 29 days for change of plan. next future dated status means your request has been forwarded by the local exchange to banglore which doesnt confirms the plan change. start using according to new plan only after status is Provisioned, which confirms change of plan from banglore centre

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04-03-08, 01:12 AM	#2
xwhyz Gold Member Join Date: Dec 2007 Posts: 688 Rep Power: 2	Don't ever guess on your own that it has been converted to unlimited, as you might end up with huge bill if it was not converted. Always confirm it with them either in writing or get to confirm them when you visit bsnl office. Wait for some time.

04-03-08, 07:23 AM	#3
superprash2003 Platinum Member Join Date: Feb 2008 Posts: 2,692 Rep Power: 5	yea.. better wait unless your really sure abt it

04-03-08, 02:50 PM	#5
realistic123 Junior Member Join Date: Apr 2008 Posts: 2 Rep Power: 0	ya u r correct...today only i checked my account and the status is showing now as PROVISIONED...so the plan has now been changed to home UL 900 Plus...thanks for the reply...

04-03-08, 03:00 PM	#6
whitestar_999 Platinum Member Join Date: Jan 2008 Location: UP(west) Posts: 1,971 Blog Entries: 1 Rep Power: 3	still don't take any risks.save the portal page showing your plan as 900 provisioned.also in home 900 speeds are around 256kbps or 30-32KBps.be careful if you still get high speeds of 2mbps(~200KBps).

04-05-08, 05:22 PM	#7
subusri Junior Member Join Date: Apr 2008 Posts: 13 Rep Power: 2	same for me...i was in 500 home plan from 14th march and on 28th march i gave a request for a change to home 900 ul...now i can see in the usage details, the plan has been changed,,,however for a doyble confirmation on a safer side, i called my exchange and spoke to commercial officer and she said the plan change is sill shows pending in her system. which has to be considered?

04-05-08, 08:47 PM	#8
whitestar_999 Platinum Member Join Date: Jan 2008 Location: UP(west) Posts: 1,971 Blog Entries: 1 Rep Power: 3	commercial officer is responsible for billing so better to take her words as final.also if your plan is changed you will get reduced speeds(256kbps or 30-32KBps)& your order status should show---provisioned(higher probability) or open(not sure about this).

04-07-08, 01:06 AM	#9
subusri Junior Member Join Date: Apr 2008 Posts: 13 Rep Power: 2	My plan still shows as open,however, I have confirmed with customer care last night and they confirmed the plan has been changed.

04-07-08, 09:23 AM	#10
whitestar_999 Platinum Member Join Date: Jan 2008 Location: UP(west) Posts: 1,971 Blog Entries: 1 Rep Power: 3	make sure that you are getting the speeds of 256kbps(~30-32KBps or some times a little higher) & you are not getting speeds of 150-200KBps.i know some users who were getting speeds as in old plan even after plan change is shown in portal but after a day or two their speeds reduced to lower level(256 kbps or 32KBps as per unlimited).

04-07-08, 01:08 PM	#11
subusri Junior Member Join Date: Apr 2008 Posts: 13 Rep Power: 2	in the day time, i am getting speed up till 220kbps and during the night max of 15kbps....

04-07-08, 02:39 PM	#12
whitestar_999 Platinum Member Join Date: Jan 2008 Location: UP(west) Posts: 1,971 Blog Entries: 1 Rep Power: 3	220KBPs & 15KBps or 220kbps & 15kbps?

04-07-08, 03:19 PM	#13
subusri Junior Member Join Date: Apr 2008 Posts: 13 Rep Power: 2	it seems to be both are same...i still find any difference in the way you have mentioned...other than the cases.... just to reiterate...during the day...if am downloading 100 mb or more than that as a single download,i can see 220KB/sec,but not constant,varies from 100KB/sec up till 220KB/sec and in the night, same size of file max to max as a single download 15KB/sec.... During the day if am downloading 2 files at a time with a size of 100MB each then the speed for each file would be 70KB/sec but within 100KB/sec.... Am I making myself clear....

04-07-08, 03:47 PM	#14
subusri Junior Member Join Date: Apr 2008 Posts: 13 Rep Power: 2	i think i would be in deep trouble....again now i called up customer care to confirm on the plan....now these buggers it is still under processing...and when I say the plan change was confirmed on saturday by one of your executive... "Now i am telling no sir...it is still under processing." this is a statement....if i have ever been charged...then its so simple...i wont be paying the bill.... Whitestar, can you also respond on the title "Change in home plan from 500 to UL 900" which I have posted day before yday...

04-07-08, 04:19 PM	#15
whitestar_999 Platinum Member Join Date: Jan 2008 Location: UP(west) Posts: 1,971 Blog Entries: 1 Rep Power: 3	i think its better to be safe so don't use your plan unless you get speeds 30-40KBps all the time.also in your order status it should be "provisioned" as i am not sure about "open" but then i have changed my plan from 250 to 500 so i may be wrong.

04-07-08, 04:35 PM	#16
subusri Junior Member Join Date: Apr 2008 Posts: 13 Rep Power: 2	order plan showed till yday was UL 900 plus and status as open and today UL 750 plus and status as future dated...any idea what this means?

04-07-08, 05:41 PM	#17
whitestar_999 Platinum Member Join Date: Jan 2008 Location: UP(west) Posts: 1,971 Blog Entries: 1 Rep Power: 3	if it is future dated do not use your plan as unlimited.plan status must be "provisioned" & by seeing your case i think even "open"is not sure.

05-12-08, 01:40 PM	#19
vkviswanath Junior Member Join Date: Dec 2006 Location: Kakinada, Andhra Pradesh Posts: 4 Rep Power: 0	still my plan status shown as open

05-12-08, 04:05 PM	#20
cshmech Junior Member Join Date: Jan 2008 Posts: 43 Rep Power: 2	Can anyone tell me wats the difference between the ul 750 & 900 plans??

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BSNL Plan change to Home UL 900 Plus

BSNL Plan change to Home UL 900 Plus

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