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Tech Support Says, WA3002G4 does not support port forwarding! Is this true?

  1. #1
    Junior Member
    Join Date
    Apr 2008
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    1

    Default Tech Support Says, WA3002G4 does not support port forwarding! Is this true?

    Hi there,

    It's been a month since I subscribed to dataone.

    Plan: Home 500
    Modem: WA3002G4
    Issue: Can not access my website files through any ftp client.
    Error: 500 Invalid PORT Command.
    ~ Could not retrieve directory listing for...


    Following some of the threads here I did try to configure Virtual Server part of my router (by logging onto 192.168.1.1) But without any success.

    Finally when I spoke one of the tech support agents of BSNL, she said this particular modem doesn't support port forwarding and I should switch to WA3002G1. (Kinda hard to belive!!)

    Kindly enlighten me...

    Thanks in advance.

  2. #2
    Platinum Member
    Join Date
    Feb 2008
    Posts
    2,766

    Default

    hey,
    you can use this link Online Port Scanner | Port Scan | Port Scanning | Portscan Tool to check if your port has been forwarded successfully..your windows firewall might be blocking the port , so make sure you open ports there as well..

  3. #3
    Platinum Member whitestar_999's Avatar
    Join Date
    Jan 2008
    Posts
    2,276

    Default

    these modems like nokia siemens are made on order from bsnl & maybe to stop users from using torrents etc bsnl has made them with custom/stripped down firmware so that an average user won't be able to configure advanced options using web interface.you can configure port forwarding & access all other advanced options though if you know how to use telnet to configure a modem.
    Is God willing to prevent evil, but not able? Then he is not omnipotent.
    Is he able, but not willing? Then he is malevolent.
    Is he both able and willing? Then whence cometh evil? Is he neither able nor willing? Then why call him God?

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