Thread: UTSTARCOM WA3002G4 not working after a hard reset

Hi all,

i'm a newbie to this forum, and this is like my first post. I do know a little about networking and recently i had a problem with my router(type II wireless). The DNS started failing intermittedly though the ADSL connection was alive... I tried to live with this but soon got annoyed and therefore did a Hard reset on it. I have all the configurations stored in my computer, therefore setting it back to its default values was a breeze. I am absolutely sure about my PPPoe user id and password and set it all back to what they were...

Suprisingly after all this i was still not able to access the internet. The ADSL is on but it fails to ping the DNS.. I tried another primary and secondary DNS from and external source too...it failed too...

Was there something i missed on? Its not rocket science to configure a router but why is it still not working? do i have to call up customer service and check with them if they have to do something on their end too?

Anyways any advice will be of great help..

Thanks
Jack

run ipconfig /all in command prompt(type cmd in run box from start menu) & post the results here.

its ok, i was my fault...i checked up with customer support and realized that the password wasn't right. Its working now.

Thanks