India Broadband

i was just billed Rs 5000 on broadband 500 combo plan i did not get it what went
wrong

check your usage at bsnl portal by using 14characters portal ID provided to you by BSNL(usually local exchange people).check for any unaccounted transfer.also just for information whenever you surf,chat,watch online videos,play online games etc everything counts in the usage.also many software(like antivirus)&WINDOWS automatically updates which also results in data transfer.

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"They say that if you play a microsoft disc backwards you hear satanic messages, thats nothing: if you play it forwards it installs windows"

does that mean if data transfer exceed bey0nd 2.5gb it will be charged??

i do watch a lot of online video and play games
also i download a lot of software but only between 2am-8am.
what about that ?

see in unlimited time duration, nothing is counted. You can countinue to surf and download as much you can ( i assume that your are using unlimited plan between 2 to 8 am)

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Regards,
SKAP

can u please take a screenshot of ur portal usage of which u were charged

that means i can surf and download between 2am-8am even in Gb right?

i did not get what portal usage means

i meant to say that can u please post ur the page of ur internet usage. the page where ur bsnl broadband usage is shown

i never able to log in that site i did not get a portal id from bsnl either

The first thing you should do is get your portal-id. This is a 14 char alpha-numberic code and you will be able to get it by visiting your local exchange. With this portal-id, you will be able to check the usage details here. Not only that, you will also be able to change your password on the same site.

Meanwhile, if you could also describe the breakup of the Rs. 5000/- it would be helpful for analysis. BSNL is known to make plenty of mistakes in their billing. Perhaps they have taken the whole year's billing (Home 500 is Rs. 500 pm but there is also an annual payment option of Rs. 5000/ pa). Also there could have mistakenly charged for modem, connection charges (again).

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*** My computer can beat me at chess but is no match when it comes to kick-boxing ***

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if i get the portal id and try to log in is it possible that it will be hacked