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is anyone in kolkata facing disconnection problem

This is a discussion on is anyone in kolkata facing disconnection problem within the BSNL broadband forums, part of the Broadband Internet Service Providers category; i hv got my internet started few days back but to my disappoinment i am having lot of problems ever ...

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Old 05-24-08, 09:12 PM   #1
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Default is anyone in kolkata facing disconnection problem

i hv got my internet started few days back but to my disappoinment i am having lot of problems ever since.i am from kolkata(alipore area) i get frequent disconnection due to link failure i hv checked connections it is a new connection with new line, my phone is connected after splitter. my setup seems to be fine but still i am facing disconnection problem can anyone tell me the reason for disconnection with cure as bsnl people are hopeless and r of little help
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Old 05-24-08, 09:24 PM   #2
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ensure that your telephones are connected after the splitter..
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Old 05-24-08, 10:19 PM   #3
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telephone is connected after splitter
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Old 05-25-08, 08:51 PM   #4
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Hi,
Did you get connected to the net at all in the first place?
What is your Modem Type?
Is the Link/DSL light steady?
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Old 05-26-08, 12:16 AM   #5
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Arrow disconnection problem in kolkata

i am using type 1 modem
nokia siemens c2100
my dsl light is steady but it blinks at times, this is when i get disconnected
my SNR DOWNSTREAM 7.0
SNR UPSTREAM 6.0

this is what i get after going to adsl properties from modem menu.
i have checked my lines are fine as it was a new telephone installation
my exchange is within 2 kms from my house.
Please help me
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Old 05-26-08, 01:43 AM   #6
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your SNR values are very low & that's why frequent disconnections.in the overview/status tab check that max line rates are 2048 & 512 kbps for downstream & upstream respectively.also get your line checked by BSNL.
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