India Broadband Forum

9816063641

There is some problem i am facing with BB Net for Last 20 days approx.

Some sites are not opening at all. and some are opening very slow.. Download and Upload Speed is not also so good.

As i am running BB in My Cyber Cafe.. most of the customers complaining aboout the service.

I am using ZTE ZXDSLAII modem. Ppoe always on. OPEN DNS Servers.
The problem is not constant. means sometimes these sites opening after restarting the modem. but opening very slow.

I am really very much frustrated with the net. Yahoomail, Hotmail, Gmail and others sites not opening properly..

Wht should i do ?

skap

did you check for any virus activity on your network?

9816063641

ya i m sure there no virus or any other malware, spyware in any of my systems,,, even i have the same problem if i surf on a single (formatted since).

9816063641

Anyone know here how to solve out this problem..

whitestar_999

try lowering MTU value in modem setting(default is 1500).try 1492,160,1452 you can try other values too.this MTU setting is usually in LAN setting in modem.

9816063641

Thanks for your Reply.
I had already changed the MTU..right now i am using 1460 aS MTU...but problem is still as it is.

Right now for example i am trying to open cbse.nic.in for last 20 mins approx. ..its not opening at all both in Internet Explorer and Firefox..both showing the same problem with BB NET.

I have thn used Airtel GPRS to surf.. although it is pretty slow..but has opened the complete site in 3 mins approx

attaching a Snapshot with BB NEt ..please have your kind attention..

skap

one more guy in this forum has posted that he is also facing similar problems..
Below is the response i gave to him
---
The problem seems to be dns resolution issue.
a) Try running below command
ping -a 72.14.207.99
check whether it resolves to google.com. If possible post the screen shot of the output
b) Try running below command
c:>nslookup
...
...
> Google (at this prompt, type google website)
Also post the screenshot of this output too.
These two will help us in identifying and confirming that dns resolution is the issue.

9816063641

Sorry Bro.. sites taking too much time to open..Using AIRTEL GPRS in Place
anyways here are the screen shots:

IMAGE01 :-




IMAGE02 :-



IMAGE03 (BSNL BB_NET) :

skap

so you have 208.67.222.222 as dns. do you still have any other IPs in the dns? if so delete them. keep only this IP in dns.

if you have alternate modem, check bsnl connectivity with that modem to ensure that modem is not creating any problems

whitestar_999

try opening these sites in free web proxy sites like
Anonymouse.org

if you can open these sites in proxy sites then problem is definitely in dns severs.

skap

ok, also try nslookup of the website that is not browsing faster not google.com

9816063641

Done as u suggested :



What it means ???

9816063641

Now would u please tell me.. wht it all means?

whitestar_999

encrypted connections!are you trying to open some https site?anyway try to open some normal site which you are having trouble opening.another free proxy--
Ninja Cloak | Fast, free, anonymous web browsing with NinjaCloak.com

also just for experiment set dns server setting to automatic in both modem & computer LAN TCP/IP properties.

9816063641

whitestar_999

windows live is opening.as for the unusual look it is because the "remove scripts"option(at top of page) is checked.uncheck this option.it is located below the box in which you enter the URL of site to open.also uncheck"no referrer".

skap

It seems to be broadband line problem.

kusumnair

This is one of the most hopeless service being availoable in India. You may please go to Airtel broadband which is the best. Most hopeless and irresponsible office staff. Since last 15 days I am trying their complaint no. 2375000 no response. Such idiotic persons shoule be removed from service with immediate effect, then only any implementation can take place.

9816063641

You are right brother.. BSNL has the idotic staff allover in India.. Junior to Senior Officer everyone, they are notgiving their 100% to their jobs..

u have suggested to use Airtel GPRS ..but would like to tell u that AIRTEL BB service is not available in our area. the only option left is BSNL only.

so anyone please .. . try to resolve the problem please....

9816063641

Today i discussed my problem with ALL INDIA BROADBAND HELPLINE :
They told to run few tests. I did the same.
here are the test report :

:::.. testmy.net test results ..:::
Download Connection is:: 485 Kbps about 0.49 Mbps (tested with 512 kB)
Download Speed is:: 59 kB/s
Upload Connection is:: 147 Kbps about 0.1 Mbps (tested with 386 kB)
Upload Speed is:: 18 kB/s
Tested From:: testmy.net :: Broadband Speed Test and Internet Bandwidth Community (Main)
Test Time:: 2008/06/04 - 2:38am
D-Validation Link:: testmy.net :: Member Stats
U-Validation Link:: testmy.net :: Member Stats
User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9) Gecko/2008051206 Firefox/3.0 [!]



i have told the executive that i am getting some problem with BB Net.. he idio told me that i am getting the more speed than my plan..and there is no issue of talking abt speed..and as i am getting more speed than my plan ..my speed will be reduced further..

I am using 3000 BUSINESS PLAN..IS the test results shown above are really true according to HELPLINE's executive?

Wht the hell BSNL thinks abt ?