India Broadband Forum

deepak_tomar2000

hello friends can anybuddy help me out plz, adsl light gone off in my modem in every half hour or 15 minutes all other light doing well i connected with usb port. , than i have to restart my modem again and than again this problem happens plz help me out is it problem in my modem or what.i am using this modem for last 2 years , i have formatted my system also ,but problem remains same .recently i changed my plan from 750 unlimited speed 256 kbps to the 1350 speed 512 , is this problem is because of increasing speed level 256 to 512 level ,my modem is huawei quidway w1003a double port
on rent basis, if my modem is faulty how to change it from exchange as it is on rent basis.plz guys help me out . i am very thankful to u.

sujithsukrutham

U can change your modem if it is in rent basis also. It is the responsibility of BSNL to replace the same . U are in which mode? PPPoE or bridge?

deepak_tomar2000

what is pppoe or bridge mode i dont know.

deepak_tomar2000

i think i am in pppoe mode

superprash2003

firstly its better to connect via LAN.. bridged mode is when you require to dial to connect to the internet.. ppoe mode is where internet works as soon as you switch on your modem

sujithsukrutham

Check the status of your line and SNR values. If not within limits contact exchange to verify and change the line.

deepak_tomar2000

it means i am on bridge mode i have to connect from my side some dialer comes and i have to put password than push connect brothere, how to check snr values .i have windows xp2 and my modem automatically installed just i have to put driver comes in cd with it usb driver.no ip setting i have done and afterwards connecting to lan also through another lan card just to enable ics in windows xp.

sujithsukrutham

I've not used this modem which u have. some one else in this forum may guide u. Go to modem configuration setup using http://192.168.1.1 there u will get the information on SNR values.

superprash2003

normally is under ADSL STATUS.. also ensure that you have connected all your telephones after the splitter!!

deepak_tomar2000

hi buddies my problem yet not solved , can u think that there is some problem with adapter of modem because once it burnt , than i have to change it from local one .plz help me out yaar , same adsl light problem.

superprash2003

you didnt post your SNR status!!

sujithsukrutham

Idon't think there may be some problem with your adapter. It can nothing to do with ADSL link. Launch a compliant to BSNL office and get the line checked. Clean the joint on distribution Box(assuming connection to your residence is taken from cable, terminated on a DB) (actually it is the job of line man but ....)