India Broadband Forum

aktmnr · 06-26-08, 12:07 PM

For the last few days I'm facing a problem of not connecting to broadband. When I click connect button the message "connecting via PPPEoE" then then after some time it displays the Error 678.
It usually happen during night hours after 10PM and continues till morning. I am using Nokia Semens c2110 modem with LAN card.
I've even tried using USB port but the problem still persists..

just4kix · 06-26-08, 12:11 PM

Error 678 means that you are not able to connect to the BSNL server that will authenticate you and connect you. Please speak to the BSNL exchange about the problem. I assume that you are not facing the problem during the day.

aktmnr · 06-26-08, 12:14 PM

Quote:

Originally Posted by just4kix

Error 678 means that you are not able to connect to the BSNL server that will authenticate you and connect you. Please speak to the BSNL exchange about the problem. I assume that you are not facing the problem during the day.

Thanks buddy!!! and yes I'm facing the problem during the night hours only by the way do BSNL keep check of usage and may delibrately done that ? As i am using Plan 500 and in the last 20 days my download has exceeded 50GB

aktmnr · 06-26-08, 12:16 PM

As the problem started during the night hours few days back I usually connect the net at 2:05AM it continues to run fine till 2:23AM(It happened consecutively 3 days) then suddenly speed goes off and finally net gets disconnects after a minute and after that It never connects till the morning 7AM

just4kix · 06-26-08, 12:17 PM

I do not think that BSNL has the manpower to check on usage of users. Also I do not think that have extensive systems to block users like this - they could totally deactivate the account.

But I know that it is possible to block users during specific hours. Whether BSNL is implementing it, I cannot say.

aktmnr · 06-26-08, 12:25 PM

Quote:

Originally Posted by just4kix

I do not think that BSNL has the manpower to check on usage of users. Also I do not think that have extensive systems to block users like this - they could totally deactivate the account.

But I know that it is possible to block users during specific hours. Whether BSNL is implementing it, I cannot say.

Yep u r rite but u never know as in our area broadband has recently started and is still in trial phase with only few connections provided to limited peoples...

06-26-08, 03:41 PM

during happy hrs bandwidth requirement will be more and if Iam not wrong the server / exchange may not be able to cater the same.

Drmani · 07-07-08, 06:02 PM

Dear techies,

I do have the problem as that of aktmnr.

I have a BSNL Dataone ADSL 256 kbps unlimited connection to my home PC located at Anthiyur, Erode District, Tamil Nadu. The telephone route length from the telephone exchange to my home is about 6 km. I have this connection from December 2006 ( more than 18 months). Everything was fine till about mid March 2008. I used to get about 250 kbps bandwidth speed and about 32 kbps download speed.

Suddenly, from mid March I could not connect during night hours starting from about 6 pm to morning about 7 am. ADSL light in my modem would start blinking by 6 pm and would not hold. Sometimes it would hold for a minute or two and can connect during this one minute but would last for about one minute only. This problem consistently starts by evening 6 to 6.30 pm, lasts through out the night and get goes by 6 to 6.30 am in the morning.

BSNL broadband team tried their best for the past 3 months even till midnight by changing various modems, and laying new cables but could not set it right. The real problem is they are not able to diagnose the problem. They say it is due to distance from the exchange;I could not agree this as I had a really awesome connection for more than one year before this problem started.

I request you to suggest a solution to this problem.

Thanks.

whitestar_999 · 07-07-08, 06:46 PM

ask local exchange people to change your port at local exchange to which your line is connected & try with some other port.

aktmnr · 07-07-08, 07:15 PM

Quote:

Originally Posted by Drmani

Dear techies,

I do have the problem as that of aktmnr.

I have a BSNL Dataone ADSL 256 kbps unlimited connection to my home PC located at Anthiyur, Erode District, Tamil Nadu. The telephone route length from the telephone exchange to my home is about 6 km. I have this connection from December 2006 ( more than 18 months). Everything was fine till about mid March 2008. I used to get about 250 kbps bandwidth speed and about 32 kbps download speed.

Suddenly, from mid March I could not connect during night hours starting from about 6 pm to morning about 7 am. ADSL light in my modem would start blinking by 6 pm and would not hold. Sometimes it would hold for a minute or two and can connect during this one minute but would last for about one minute only. This problem consistently starts by evening 6 to 6.30 pm, lasts through out the night and get goes by 6 to 6.30 am in the morning.

BSNL broadband team tried their best for the past 3 months even till midnight by changing various modems, and laying new cables but could not set it right. The real problem is they are not able to diagnose the problem. They say it is due to distance from the exchange;I could not agree this as I had a really awesome connection for more than one year before this problem started.

I request you to suggest a solution to this problem.

Thanks.

Hi Dharmani,

I've faced this problem for only 2-3 days but now everything is working fine and i've never complaint it to BSNL btw since how many days are u facing this problem?

06-26-08, 12:07 PM	#1
aktmnr Bronze Member Join Date: Apr 2008 Age: 27 Posts: 107 Rep Power: 2	Error 678 For the last few days I'm facing a problem of not connecting to broadband. When I click connect button the message "connecting via PPPEoE" then then after some time it displays the Error 678. It usually happen during night hours after 10PM and continues till morning. I am using Nokia Semens c2110 modem with LAN card. I've even tried using USB port but the problem still persists..

06-26-08, 12:17 PM	#5
just4kix Platinum Member Join Date: Dec 2007 Location: Pune Posts: 9,227 Blog Entries: 6 Rep Power: 21	I do not think that BSNL has the manpower to check on usage of users. Also I do not think that have extensive systems to block users like this - they could totally deactivate the account. But I know that it is possible to block users during specific hours. Whether BSNL is implementing it, I cannot say. __________________ * Never argue with an idiot * All my useful articles and Guides \| My Movie Collection \| Moser Baer Movies -------------------------------------------------------------------------------------------

07-07-08, 06:02 PM	#8
Drmani Junior Member Join Date: Jul 2008 Location: Anthiyur, Erode Dist. Tamil Nadu Age: 34 Posts: 6 Rep Power: 2	I do have the same problem as aktmnr! Dear techies, I do have the problem as that of aktmnr. I have a BSNL Dataone ADSL 256 kbps unlimited connection to my home PC located at Anthiyur, Erode District, Tamil Nadu. The telephone route length from the telephone exchange to my home is about 6 km. I have this connection from December 2006 ( more than 18 months). Everything was fine till about mid March 2008. I used to get about 250 kbps bandwidth speed and about 32 kbps download speed. Suddenly, from mid March I could not connect during night hours starting from about 6 pm to morning about 7 am. ADSL light in my modem would start blinking by 6 pm and would not hold. Sometimes it would hold for a minute or two and can connect during this one minute but would last for about one minute only. This problem consistently starts by evening 6 to 6.30 pm, lasts through out the night and get goes by 6 to 6.30 am in the morning. BSNL broadband team tried their best for the past 3 months even till midnight by changing various modems, and laying new cables but could not set it right. The real problem is they are not able to diagnose the problem. They say it is due to distance from the exchange;I could not agree this as I had a really awesome connection for more than one year before this problem started. I request you to suggest a solution to this problem. Thanks.

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06-26-08, 12:11 PM	#2
just4kix Platinum Member Join Date: Dec 2007 Location: Pune Posts: 9,227 Blog Entries: 6 Rep Power: 21	Error 678 means that you are not able to connect to the BSNL server that will authenticate you and connect you. Please speak to the BSNL exchange about the problem. I assume that you are not facing the problem during the day.

06-26-08, 12:16 PM	#4
aktmnr Bronze Member Join Date: Apr 2008 Age: 27 Posts: 107 Rep Power: 2	As the problem started during the night hours few days back I usually connect the net at 2:05AM it continues to run fine till 2:23AM(It happened consecutively 3 days) then suddenly speed goes off and finally net gets disconnects after a minute and after that It never connects till the morning 7AM

06-26-08, 03:41 PM	#7
sujithsukrutham Guest Posts: n/a	during happy hrs bandwidth requirement will be more and if Iam not wrong the server / exchange may not be able to cater the same.

07-07-08, 06:46 PM	#9
whitestar_999 Platinum Member Join Date: Jan 2008 Location: UP(west) Posts: 1,971 Blog Entries: 1 Rep Power: 4	ask local exchange people to change your port at local exchange to which your line is connected & try with some other port.