India Broadband Forum

amandeepmail · 07-01-08, 05:16 PM

Hi all,
I am a new member here. I have a problem. I submitted the application to change my dataone plan on 25th of June from 750UL to 1350UL. Now it's 1st July and already half a day passed and my plan is not yet changed. Last time I changed from Home500 - UL900 and it changed on the 1st of coming month at 12:11PM that day. What is the problem this time.
Please help me what should I do next.
Thanks

whitestar_999 · 07-01-08, 05:20 PM

contact your local exchange or call customer care to get information about your application status.

robert_0007 · 07-01-08, 05:47 PM

I am also having this type of problem. But mine is a bit different. I applied for plan change from 750 to 1350 on 27th or 28th June. Now I can see in my portal that

order type: plan change
PLan Name: Home plan 1350 UL plus
Order status: Open.

But I am getting the old bandwidth. 256kbps which is the bandwidth of 750UL. Now what to do? should I wait and see...............

superprash2003 · 07-01-08, 06:02 PM

yea better wait for a day or two.. if problem still persists better contact CC

nilaynashikkar · 07-01-08, 07:30 PM

ichanged my plan from 500 to 1000.... it was updated at 13.54 on 1st july...
wait for a day or 2

whitestar_999 · 07-01-08, 08:38 PM

always remember the order status must not be open but provisioned only then your plan change is confirmed.

jigu · 07-02-08, 02:02 PM

u have to give application before 25th. otherwise wait for next month.

robert_0007 · 07-02-08, 03:16 PM

Now my portal status is

order type: plan change
PLan Name: Home plan 1350 UL plus
Order status: Future dated

What does it mean??

whitestar_999 · 07-02-08, 03:18 PM

future dated means your plan change is scheduled for future.always remember plan is changed only when status shows as "provisioned".

robert_0007 · 07-03-08, 03:00 AM

Quote:

Originally Posted by whitestar_999

future dated means your plan change is scheduled for future.always remember plan is changed only when status shows as "provisioned".

Thank you Whitestar_999. your suggestion is absolutely right. Now I can See that my plant status is provisioned. and that is why my speed increases to 512 kbps.

amandeepmail · 07-03-08, 04:17 PM

Quote:

Originally Posted by jigu

u have to give application before 25th. otherwise wait for next month.

It means I will have to wait for 1 more month.

robert_0007 · 07-03-08, 08:22 PM

No nothing like that. Go to your nearest exchange and ask them about your application status. and one more thing did you submit the Demand note amount to the BSNL. as 1350 plan require one month plan charge in advance. If not then collect it from the BSNL and submit it with requisit amount. Then and only then your plan will be changed.

amandeepmail · 07-04-08, 01:42 AM

There is jammu strike. No offices for 5 more days so cant do ne thing

07-01-08, 05:16 PM	#1
amandeepmail Junior Member Join Date: Jul 2008 Age: 20 Posts: 4 Rep Power: 0	Connection not changed Dataone 750-1350 Hi all, I am a new member here. I have a problem. I submitted the application to change my dataone plan on 25th of June from 750UL to 1350UL. Now it's 1st July and already half a day passed and my plan is not yet changed. Last time I changed from Home500 - UL900 and it changed on the 1st of coming month at 12:11PM that day. What is the problem this time. Please help me what should I do next. Thanks Last edited by amandeepmail; 07-01-08 at 05:22 PM.

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07-01-08, 05:20 PM	#2
whitestar_999 Platinum Member Join Date: Jan 2008 Location: UP(west) Posts: 1,971 Blog Entries: 1 Rep Power: 3	contact your local exchange or call customer care to get information about your application status.

07-01-08, 05:47 PM	#3
robert_0007 Gold Member Join Date: May 2008 Location: Assam Posts: 556 Rep Power: 2	I am also having this type of problem. But mine is a bit different. I applied for plan change from 750 to 1350 on 27th or 28th June. Now I can see in my portal that order type: plan change PLan Name: Home plan 1350 UL plus Order status: Open. But I am getting the old bandwidth. 256kbps which is the bandwidth of 750UL. Now what to do? should I wait and see...............

07-01-08, 06:02 PM	#4
superprash2003 Platinum Member Join Date: Feb 2008 Posts: 2,692 Rep Power: 5	yea better wait for a day or two.. if problem still persists better contact CC

07-01-08, 07:30 PM	#5
nilaynashikkar Bronze Member Join Date: May 2008 Location: Nagpur Age: 22 Posts: 148 Rep Power: 2	ichanged my plan from 500 to 1000.... it was updated at 13.54 on 1st july... wait for a day or 2

07-01-08, 08:38 PM	#6
whitestar_999 Platinum Member Join Date: Jan 2008 Location: UP(west) Posts: 1,971 Blog Entries: 1 Rep Power: 3	always remember the order status must not be open but provisioned only then your plan change is confirmed.

07-02-08, 02:02 PM	#7
jigu Junior Member Join Date: Jul 2008 Posts: 40 Rep Power: 2	u have to give application before 25th. otherwise wait for next month.

07-02-08, 03:16 PM	#8
robert_0007 Gold Member Join Date: May 2008 Location: Assam Posts: 556 Rep Power: 2	Now my portal status is order type: plan change PLan Name: Home plan 1350 UL plus Order status: Future dated What does it mean??

07-02-08, 03:18 PM	#9
whitestar_999 Platinum Member Join Date: Jan 2008 Location: UP(west) Posts: 1,971 Blog Entries: 1 Rep Power: 3	future dated means your plan change is scheduled for future.always remember plan is changed only when status shows as "provisioned".

07-03-08, 08:22 PM	#12
robert_0007 Gold Member Join Date: May 2008 Location: Assam Posts: 556 Rep Power: 2	No nothing like that. Go to your nearest exchange and ask them about your application status. and one more thing did you submit the Demand note amount to the BSNL. as 1350 plan require one month plan charge in advance. If not then collect it from the BSNL and submit it with requisit amount. Then and only then your plan will be changed.

07-04-08, 01:42 AM	#13
amandeepmail Junior Member Join Date: Jul 2008 Age: 20 Posts: 4 Rep Power: 0	There is jammu strike. No offices for 5 more days so cant do ne thing

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Connection not changed Dataone 750-1350

Connection not changed Dataone 750-1350

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