India Broadband Forum

India Broadband

well

its a good deal for a average house hold but one thing i really get irritated ablout is the costumer service......first of they charged me 500 bucks fr ’’installing and fr setting up the connection’’ but two days later i had had to sit and figure out how to set up the connection (i donno much about setting up a network ).
next is when i encounter a problem the call center is virtually of no use and i have to waite fr a 2-3days fr a more knowledgable person to contact me. this is very fustrating.
finally in the home 500 plan there is uncapped downloading from 2 am to 8am which is awsome but in the service page they give the total volume downloaded and uploaded (ie they even include the volume downloaded durin 2 to8 am )so if one has to kon wats the exact volume downloaded he has to subtracting the extra figures included....this is again highly irritating .

but on the whole a great plan....