This is a discussion on Support Can Improve within the BSNL broadband forums, part of the DSL Broadband Service Providers category; well its a good deal for a average house hold but one thing i really get irritated ablout is the ...
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| Gold Member Join Date: Jul 2006 Location: Chandigarh, India
Posts: 525
Rep Power: 3 | well its a good deal for a average house hold but one thing i really get irritated ablout is the costumer service......first of they charged me 500 bucks fr ’’installing and fr setting up the connection’’ but two days later i had had to sit and figure out how to set up the connection (i donno much about setting up a network ). next is when i encounter a problem the call center is virtually of no use and i have to waite fr a 2-3days fr a more knowledgable person to contact me. this is very fustrating. finally in the home 500 plan there is uncapped downloading from 2 am to 8am which is awsome but in the service page they give the total volume downloaded and uploaded (ie they even include the volume downloaded durin 2 to8 am )so if one has to kon wats the exact volume downloaded he has to subtracting the extra figures included....this is again highly irritating . but on the whole a great plan.... |
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