India Broadband Forum
BSNL Broadband- Excess Billing & Deficient Service
This is a discussion on BSNL Broadband- Excess Billing & Deficient Service within the BSNL broadband forums, part of the Broadband Internet Service Providers category; --------------only God Can Handle Bsnl----------------- ----------their Billing & Usage Software Are By Default Adding 40-50 % Of The Total Bill ...
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| BSNL broadband Bsnl broadband internet connection and modems, routers and other bsnl dataone related issues can be discussed here. |
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05-27-08, 10:18 PM
| #21 |
| Junior Member Join Date: May 2008 Age: 24
Posts: 2
Rep Power: 0  |  --------------only God Can Handle Bsnl----------------- ----------their Billing & Usage Software Are By Default Adding 40-50 % Of The Total Bill Beleive Me Its True : Riyajul Haq ,kolkata------:d |
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07-22-08, 11:13 AM
| #22 |
| Junior Member Join Date: Jul 2008
Posts: 2
Rep Power: 0 | Incorrect DataOne Billing I am having DataOne connection (Rs.500/month plan) for the last two years. I only use it for browsing /online share trading/ financial transactions and never use it to download songs/movies. My total monthly download never crosses 500MB, hence, I always receive minimum billing. But last month I received bill of Rs.3500, showing total download of 6GB ( that too in the period when I was out of station for 16days), no one used internet in my absence. I lodged complaint, till now i haven't received any favourable response. Is there any method to prove that there was no download on my computer and incorrect billing. It's like BSNL can force any charge on customers and since its government firm, there is no heed to the complaints. There should be laws to protect consumers rights. Appreciate any guidance in this matter. |
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07-22-08, 12:19 PM
| #23 | |
| Platinum Member  | Quote:
You will have to take the case to DM, if required. If BSNL refuses to show usage details then you can file a case in consumer court. However, if your connection is port binded, it is logically not possible for anyone to use your bandwidth unless the phone line is tapped.
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07-22-08, 01:21 PM
| #24 |
| Junior Member Join Date: Apr 2008
Posts: 1
Rep Power: 0 | i am from kanpur i got the portal id & password from bsnl office. then go to the site bbservice.bsnl.in there u can get the details of daily uploding & downloading |
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07-22-08, 04:52 PM
| #25 |
| Gold Member  Join Date: May 2008 Location: Assam
Posts: 555
Rep Power: 2 | Is there any hidden security deposite in BSNL 250 PLans? |
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07-23-08, 02:54 PM
| #26 |
| Junior Member Join Date: Jul 2008
Posts: 2
Rep Power: 0 | Thnx just4kix  ... will try what u said .. have already lodged complaint thru bsnl 1500 no.. now will give a hard copy of complaint letter ... the thing is there should be something to prove the usage ... u can check online usage in dataone site, but that's not enough... what if one gets again discrepancy in billing  |
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07-23-08, 03:53 PM
| #27 |
| Junior Member Join Date: Jul 2008
Posts: 4
Rep Power: 0 | Hello I too subscribed to the bsnl Broadband 500C+.My problem is I hav been consistently charged for the usage that falls in the 2-8AM period... The BSNL ppl say they cant do anything abt it... Y shld I pay extra while I am in a free plan...Its all too frustrating. The bluntly say pay the bill.Today I see that BSNL has removed all Night browsing details...The entire format is changed...I dont know from wer to show back up I feel its all wrong.Plz tell me whom to complain this to.From wer should I get my usage details???the present sites are all shut/in upgradation mode Dr.Ramachandran Thanking You |
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07-23-08, 07:12 PM
| #28 |
| Gold Member Join Date: Jun 2008 Location: Where I am
Posts: 579
Rep Power: 5  | BSNL removed the night unlimited usage records. It's not fair  |
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09-14-08, 01:03 AM
| #29 | |
| Junior Member Join Date: Sep 2008 Age: 52
Posts: 1
Rep Power: 0 | BSNL Broadband- Excess Billing & Deficient Service i am also facing the same issue that to in past few bills. i suspect 2-8 am unlimited usage has been removed without any prior notification. i have droped a letter to G.Selvam (Broadband nodal officer) awaiting for the responce. Regards Ramappriya Quote:
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10-16-08, 05:58 PM
| #30 |
| Junior Member Join Date: Oct 2008 Age: 24
Posts: 1
Rep Power: 0 | sir is any problem using seheduling for download in bsnl (billing problems) Last edited by Admin; 10-19-08 at 12:39 AM. |
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10-16-08, 08:21 PM
| #31 | |
| Gold Member  Join Date: Mar 2008 Location: Block-112232, Tunnel 3, 5th Moon, Ghost Planet , Insane galaxy Age: 27
Posts: 646
Blog Entries: 1
Rep Power: 2  | Quote:
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| Tags |
| billing, broadband, bsnl, deficient, excess |
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