Thread: [Problem]Accessing internet through UTStarCom WA3002G4

Hi folks,
I have seen various posts floating around the forum on the same issue since quite some time now. I too am facing the same issue of accessing the internet.
I need to access internet simultaneously on two computers viz. one laptop{through WiFi} and one desktop{through ethernet cable}.

From all your posts I have done these following settings by logging in to the router 192.168.1.1:
1]Changed mode to PPPoE mode.
2]Enabled the wireless network.
3]Enabled the SNAP bridging.
4]Inputted username/password in the Advanced Setup WAN settings as given by BSNL.

I am unable to connect to the internet despite of being shown a valid IP { got that by running the ipconfig command in the "cmd" prompt} 192.168.x.x

I am able to ping my default gateway: 192.168.1.1 and it gives me a reply.

Any pointers/suggestions to help me with the same?

Thanks a lot !

PS: I have gone through all posts of WA3002G4 on this forum and none could solve my issue.

what error do u get??

That's even more mystical.

I don't get any error. I am connected to the internet for sure as I am able to ping 192.168.1.1

The web pages just don't load !

u can always ping 192.168.1.1 if ur modem is on. dont mean u are conn to net
do u get a new conn icon on task bar for bb conn???

Yes I do get a new connection.

What might be the actual problem?

virus trojan adware get a updated security suite

i suggest zone alarm sec suite
suite has -firewall-antivirus-spyware-privacy con-and lots more its free trial go get

to confirm ur conn d click on bb icon in task bar-details- ping the server ip

I already have Zone Alarm suite installed.

I have also tried pinging the server IP in the BB details which gives me a reply.

Any other solutions ?

In the modem's status page:

a) Does it show you as connected?
b) Do you get a real IP address to your modem, e.g., 117.xx.xx.xx or 59.xx.xx.xx?
c) The status page also has a "display log" or some such option. Check the connection log and if possible paste the results here.

I think that your connection to ISP is not going thru. 192.168.x.x is not a real IP address - it is your internal IP address. When you entered the username in the WAN tab, enter the username without the "@bsnl.in" suffix. If that does not work, add the suffix and check again.

If PPPoE does not work, try the bridge option and create a dialer. Check what happens.

Originally Posted by just4kix

In the modem's status page:

a) Does it show you as connected?
b) Do you get a real IP address to your modem, e.g., 117.xx.xx.xx or 59.xx.xx.xx?
c) The status page also has a "display log" or some such option. Check the connection log and if possible paste the results here.

I think that your connection to ISP is not going thru. 192.168.x.x is not a real IP address - it is your internal IP address. When you entered the username in the WAN tab, enter the username without the "@bsnl.in" suffix. If that does not work, add the suffix and check again.

If PPPoE does not work, try the bridge option and create a dialer. Check what happens.

The answers to your questions are as follows:
a] It does show me as connected
b] I don't quite understand this question as I don't know how to check the IP address of the modem. However, I do get an internal IP address as you mentioned like 192.168.*.* If you can let me know how to check the IP address of the modem it would be really grateful.
c] Are you talking of Device Status Info log. I will surely post some contents as soon as I can.

I have given my username without the @bsnl.in suffix . The dialer too is facing the same problem.

Should I try pinging external websites like yahoo or google and check the results ?

Thanks for the reply.

Are you getting Error 678 in the dialer? This means that remote server is not responding (it may be down).

Originally Posted by just4kix

Are you getting Error 678 in the dialer? This means that remote server is not responding (it may be down).

Hi mate,
That's the biggest problem.
It says connected but the web pages never load.

Error on web browser: Page Load Error

Originally Posted by mcenley

Hi mate,
That's the biggest problem.
It says connected but the web pages never load.

Error on web browser: Page Load Error

If you are connected, then you should get a real IP address to your router. Check the status page. I do not know your modem so I will not be able to show "check where?". If you look at some my guides (sticky posts in BSNL forum), I have shown how to verify that internet connection is verified in the status page.

Originally Posted by just4kix

If you are connected, then you should get a real IP address to your router. Check the status page. I do not know your modem so I will not be able to show "check where?". If you look at some my guides (sticky posts in BSNL forum), I have shown how to verify that internet connection is verified in the status page.

As mentioned in my subject line, I have a UTStarCom WA3002G4 router. Also, have been through most of your sticky posts, in fact all of them.

I will try and post some contents here for you to analyze further.

Thanks.

well try another browser- also try after shuting down zone alarm-the conn is shown in task bar- the one which has ip like 192.168..... is ur lancard-modem connection- the other one with ip 59.... or 172.....is ur bb connection, in the details u ll get ur ip as cient ip, under server ip.

Originally Posted by sb21pro

well try another browser- also try after shuting down zone alarm-the conn is shown in task bar- the one which has ip like 192.168..... is ur lancard-modem connection- the other one with ip 59.... or 172.....is ur bb connection, in the details u ll get ur ip as cient ip, under server ip.

Hi mate,
I have tried both of the solutions mentioned viz. disabling Zone Alarm and using another browser like IE.

I can't recollect properly but I think I might be assigned a client as well as server IP for sure. Will post the contents asap here.

Thanks

Hi friends,
Thanks for all your efforts. I am able to resolve my issue and connect to the internet.

However, I just need a little bit more help.
Currently I am using WPA-PSK as my wireless network authentication.
I would really like to know how safe it is.

I really don't think it's safe as you can easily log in to the router {if you receive the network} and check the PSK{Pre-Shared Key} as there's an option to display it in the router settings page.

What are the other types of security connections ?

PS: I don't want to change the password to log on to the router. I want to retain the defaults.

Thanks once again and hoping an effervescent response.

Please help me with this ..... i am getting error 815...........

Originally Posted by mcenley

Hi friends,
Thanks for all your efforts. I am able to resolve my issue and connect to the internet.

However, I just need a little bit more help.
Currently I am using WPA-PSK as my wireless network authentication.
I would really like to know how safe it is.

I really don't think it's safe as you can easily log in to the router {if you receive the network} and check the PSK{Pre-Shared Key} as there's an option to display it in the router settings page.

What are the other types of security connections ?

PS: I don't want to change the password to log on to the router. I want to retain the defaults.

Thanks once again and hoping an effervescent response.

All kinds of wireless security is useless if anyone can access your modem/router settings. You must change the default password for modem login (default = admin/admin). Change it to a long strong password with a healthy mix of Uppercase, lowercase letters, numbers, special chars, etc.

Hi mcenley,

I have the same issue with my WA3002G4 router and broadband. Could you please what u have done to solve ur problem

Appreciate ur help

Thanks