Thread: Internet keeps disconnecting.

Originally Posted by Kuzba

SNR Margin is 15.3 down 11.6 up.

hows that?

These values are not very bad but could be better - say 20+.

SNR values can be bad because of many reasons:

a) The fault usually starts from the main junction box.
b) The wires that connect your home to the junction box are often old.
c) The connections is usually a crude manual one - two bare wires twisted together and sometimes not even insulated
d) There could be leakage in bad wiring
e) Not having a voice/data splitter at the entry point of the home or a parallel phone connection before the splitter.
f) And finally, very long distance from the telephone exchange.

You can check if the wiring is faulty/old inside your home. If not, you should register a complaint on frequent disconnections.

Line Attn values are actually the ones you should worry about if speed is your problem.Line Attn values directly depends on distance from local exchange.farther are you from exchange more will be Attn & lesser will be the speeds.SNR values mostly affect connecting i.e.low SNR values will result in frequent disconnections while high Attn values will result in low speeds.

well i have absolutely no problems with speed. only disconnecting.

anyway its not that long until we move so i dont think ill bother trying to get it fixed up..