Thread: Internet keeps disconnecting.

Every 5 minutes or so my internet disconnects. Usually only for around 20-30 seconds. but it is really annoying. i have no idea what the problem could be.

do you have any ideas or can think of what i should try?

thanks

Check your SNR Value.. which should be above 10.

Check the parameters like SNR,occupancy,attn that u r getting and if any of them is higher than plug ur modem straight to the wall socket and check ur parameters again to see if that makes any difference at all...If still the same probably try a different Modem and nothing works then report it to ISP and get it checked as the Port in the exchange might have gone faulty and causing drops..

how do i check my SNR value and what is that?

SNR=signal noise ratio . Go to http://192.168.1.1 .. you should find it somewhere there.. sometimes under Status page

i looked around the settings. couldnt find anything about it tho

Your are lucky atleast it disconnected every 5 min, for me it was annoying because it gets disconeected every 30 mintues so when my dowloads reach 80% it fails

haha i think mine is worse. you can download decent sized files

Originally Posted by Kuzba

haha i think mine is worse. you can download decent sized files

Well tha issue is solved but another issue of slow speedss arose. BSNL is getting on my nerves:19:

solved how?

Originally Posted by Kuzba

solved how?

Just like that

haha ok

@kuzba is your problem solved if not then read

I think you are having some line problem check whether DSL LED in your modem and check whether the orange LED is glowing constantly or not

im pretty sure my modem doesnt have an orange LED.
What can i do to detect any problems?

Well check the LED that says LINK. It should be stable.

there isnt one.

there is power ethernet internet usb and dsl

Hello,

Now if its issue related to your speed then Nothing can be done from your end.

May be they made some changes for your connection to stabilize your connection and your speed is down now.

nah my speed is perfectly normal.
the only problem is that it disconnects all the time.
has been going on for like a week or something.

usually disconnection problem happens when SNR values are too low.your speeds won't be affected but disconnections will occur.

yes well as i asked at the beginning, how do i find that? i have looked through my router settings...

in modem settings look carefully.try overview/status tab etc with basic/advanced view.you should be able to find out.if still no success go through all the tabs.

in status click statistics and then click adsl. you will find snr values . also see what the mode is in that page.
this is for ut200r2u modem(new model).

SNR Margin is 15.3 down 11.6 up.

hows that?

it,s too bad. For good SNR Check ur cable if u have any joint replace it form ur DP (disribution point):19:

what is the SNR supposed to be?

The connection comes through my phone line and then goes into my modem and then through a switch and then into my computer.

Im starting to think my modem is dying, yesterday i actually bothered to look at it when it was disconnecting and DSL, Internet and Ethernet lights turn off when it disconnects.

which seems strange cos its not like its lost connecting to ethernet and stuff so it seems more as if my modem is having problems. is that likely?