India Broadband

aytus

hi. guys from the last 2 to 3 days whenever i switch on my modem then it does boot up normally but immediately after booting the indicator for internet starts glowing continuously.. (which should be switched off ) and when i dial my connection it says.. error 678 your phone line is busy... this happens almost 4 out of 5 times and whenever it happens i hav to reboot the modem and try my luck again.. its very annoying.. any solutions ?? also im using GDMT ... tho the problum persists on all protocols.. ive tried all of em

navgemi

I have been also experincing the same problem for the last couple of days.Is it something from BSNL side.Do the internet light needs to be off.I am not sure.I am using the always on mode and when connected to net it is still glowing.May be any senior member can help us.

aytus

if ur using pppoe mode then i dont think u hav a problum.. are u able to access net when this happens?? btw im using bridged mode and i need to dial everytime.. so when this happens im not able to connect to the net.. have to turnoff my router and then on again .. if it happens (usually it dose) i repeat the procedure.. again and again.. untill its normall. once its normal .. i dont have any problums connecting

navgemi

I was using the dial up mode earlier.I had problem in connecting.Few days back I reset my modem and dialed again and it started working.When I chekced the modem setting I found some unique username and password.I thought it was some sort of default username password.Since I was able to connect I didn't change the username and continued to access through dial up.

Couple of days back I started to get very frequesnt disconnections with the error "Phone Line is Busy". Then I changed the earlier default username to my username password.To my surprise without changing any settings my connection changed into always on mode.

I am not a tech guy.I have no explanation.May be adminstrator or any senoir meber can throw some more light on this.

whitestar_999

it looks like your modem is now set in pppoe mode.only in pppoe mode internet LED is on while it is off in bridge mode.take a looke here for setting modem in pppoe mode---
BSNL BROADBAND MAIN MENU

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robert_0007

you can see a scrolling line in BSNL NIB-II PORTAL. In which its is written that use ppoe mode to avoid error 676, 678 etc etc. so follow the link provided by Whitestar. It is a very good guide from BSNL

aytus

@whitestar .. already have that link in my bookmarks .. but unfortunatly it dosent have refrences to my "wa3002g4" ...

@robert .. thanks i did see the scrolll now.. so maybe i shud configure my router in pppoe mode..

edit: ok.. configured sucessfully .. now the light glows continously but internet is workin.. thanks guys.. will repost if the problum resurfaces ... thanks for your help.

navgemi

Thanks everyone for the help!!!!!!!.One small question.I am using always on mode. I have been getting the error Page can not be displayed very frequently.I am not sure if something is wrong from my side or BSNL side.Is there any way to find in Always on mode that data is not flowing from the main server and I should wait to get connected.

whitestar_999

in modem connection settings there should be a green sign & "connected"should be displayed around the connection named something like pppoe_0_35_.if it is connected & you are getting errors try opening bsnl sites & if you can open them without any problems then try changing dns servers to open dns servers instead of using bsnl's.their addresses are 208.67.222.222 and 208.67.220.220.you can also confirm it by try to open the error giving sites using proxy sites like anonymouse.if those sites opens using proxy but normally gives you error then dns is the problem.also make sure to scan your computer with a good antivirus like kaspersky/nod32 etc.

shiv_11