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Error 676 : the phone line is busy

This is a discussion on Error 676 : the phone line is busy within the BSNL broadband forums, part of the DSL Broadband Service Providers category; Hi friends , I am new here with the old problem.(But problem still new for me) I subscribed 750+plus BSNL ...


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Old 03-08-2008, 09:56 PM   #1
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Default Error 676 : the phone line is busy

Hi friends ,

I am new here with the old problem.(But problem still new for me)

I subscribed 750+plus BSNL plan which was working perfectly in beginning,
the first month of subscription.The problem have been frustrating me for 4 days.When I connect to Internet it says error 676: the phone line is busy.

I have to reset my dataone router (the type 1 provided by bsnl) several
times to connect to Internet desperately frustratingly.After several times
resetting my modem it connects dramatically.Once connected, router
functions charmingly without any problem.

To solved the above I tried these:
1)set the service name 'dataone'
2)changed the mode to bridged
3)recreated the connection
4)scanned my pc for spywares
5)banged my head against the wall
6)prayed before the god

but problem still persists please help

OS:Windows xp sp2 . city=durg , state : chhattisgarg

best regards,
Spectre
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Old 03-08-2008, 11:48 PM   #2
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Lodge a complain to your local BSNL exchange. they will solve your problem. As I think this problem is from BSNL side.
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Old 04-08-2008, 12:23 AM   #3
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Bro if you have already tried all this then call BSNL as it seems to be a line fault..

and before calling BSNL try to reinstall your modem drivers (if you are using any USB modem)
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Old 04-08-2008, 10:08 AM   #4
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Default where to get modems's driver?

Well I have type 1 modem provided my BSNL : UT300R2U
I reinstalled it in my Windows xp sp2 with accords with cd provided my
BSNL.I did not use any usb drivers.

Is there any usb driver for installing the same router?
if so, please provide me the driver link.

thanks for your replies.

best regards,
Spectre
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Old 04-08-2008, 05:41 PM   #5
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UT-300R2U ADSL MODEM MENU
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Old 04-08-2008, 06:05 PM   #6
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Thumbs up Issue with your Phoneline

Try again - check tel no dialled - try alternative tel nos - handset test - modem problem…update drivers - phone line fault

The server they are dialling is busy - try again later.
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Old 04-08-2008, 09:55 PM   #7
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the better idea is to contact BSNL once so that they can confirm if its a line fault or not....
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Old 04-08-2008, 11:07 PM   #8
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Default problem Solved :D

The problem was connection sync.

I installed the router in bridged mode but router setting was in ppoe mode
with wrong user-id and password.

As I tried to connect it via bridged mode ,the router was trying it in ppoe mode
with wrong information and messed settings.So there was connection sync.

Of course the phone line was busy. LOL

Now I have set my router in ppoe with correct settings.

thanks for your supports

best regards,
Spectre

Last edited by Spectre; 04-08-2008 at 11:10 PM. Reason: forgor to say thanks
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Old 05-08-2008, 05:47 AM   #9
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Quote:
Originally Posted by Spectre View Post
The problem was connection sync.

I installed the router in bridged mode but router setting was in ppoe mode
with wrong user-id and password.

As I tried to connect it via bridged mode ,the router was trying it in ppoe mode
with wrong information and messed settings.So there was connection sync.

Of course the phone line was busy. LOL

Now I have set my router in ppoe with correct settings.

thanks for your supports

best regards,
Spectre
this thing sounds preety strange to me...

if you are already using a router then why are you using DUN connection and if your username/ password was incorrect then it should return as Error 691 Username or password invalid on domain.
third thing if your Encapsulation was incorrect and it was PPPoA where it shoud be PPPoE then also it can not come with Error 676

and sync problem means when you dont get DSL/ADSL/Link light on modem or router, in short tearm it is known as NSC (no Syncronisation)

what do you think admin, Just4kix, whitestar, player... and all comm members...
please correct me if i m wrong
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Old 05-08-2008, 09:12 AM   #10
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error 676 is what you will get if you try to dial connection from windows while modem is set in pppoe mode.bsnl modems now comes with a default pppoe connection with default username/password as multiplay/multiplay which you have to change to your bsnl username/password to get connected.by sync i think he means connecting not the syncing with exchange.
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