This is a discussion on upgradationfrom ul750 to ul1350 within the BSNL broadband forums, part of the DSL Broadband Service Providers category; friends ,i'm facing a problem.i upgraded from ul 750(256KBps) to ul 1350(512KBps) plan.but i am getting 32KB/sec download speed same ...
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| | #1 |
| Junior Member Join Date: Jul 2008
Posts: 8
Rep Power: 0 | friends ,i'm facing a problem.i upgraded from ul 750(256KBps) to ul 1350(512KBps) plan.but i am getting 32KB/sec download speed same as in ul750 plan.i complained to local BSNL authorities.but they are keeping mum.can anybody suggest me what should i do in this regard?thanks in advance. iconducted the speed test.results are as follows: downloadspeed:221.92kbps(27.74KBPS) upload speed:264.64kbps(33.08KBps) the icon shows speed at 100Mbps Last edited by ykr123; 05-08-2008 at 04:17 PM. |
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| | #2 |
| Platinum Member | first open bsnl portal & check that plan is showing as 1350 & plan status as provisioned.only then you can confirm that your plan has been changed.i have seen people waiting for days & sometimes weeks before their 750 plan changed to 1350.only thing you can do is kee calling bsnl & meeting with some senior official at local exchange.bsnl portal links are http://bbservice.bsnl.in/ & http://www.data.bsnl.in/wps/portal/ use 1st link & click on my orders tab to see plan name & status.2nk link shows you more information like MAC address of computer used to connect so you can confirm no one else is using your account because every computer/laptop has a different MAC address.in 2nd link you can also save the results in excel format.useful for taking a printout in case of wrong billing.you will require a 14 character portal ID(like ami12345678901) to login which will be given to you by bsnl local exchange.
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| | #3 |
| Junior Member Join Date: Jul 2008
Posts: 8
Rep Power: 0 | i checked the portal. it is showing 1350 plan. |
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| | #5 |
| Junior Member Join Date: Jul 2008
Posts: 8
Rep Power: 0 | order status provisioned as 1350 plan 512KB. |
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| | #6 |
| Bronze Member Join Date: Dec 2007 Location: Earth, Solar System, Milky Way.
Posts: 220
Rep Power: 1 | Did you try to talk to the guys in the Local BSNL office ? What did they say about it ? |
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| | #7 |
| Junior Member Join Date: Jul 2008
Posts: 8
Rep Power: 0 | same answer for the past 3 days"we are checking". to whom should i report? |
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| | #8 |
| Junior Member Join Date: Jul 2008
Posts: 8
Rep Power: 0 | so far my problem is not rectified.friends, will anybody help me in this regard |
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| | #10 |
| Guardian Angel Join Date: Dec 2007 Location: Pune
Posts: 4,108
Rep Power: 5 | Whitestar_999 has given the absolutely correct reply. Generally I do not like to post the same reply as someone else. But sometimes it helps if someone reaffirms the previous solutions. So yes. Go and meet the regional DE/DM of the exchange. Also make a written request (in duplicate) and take a 'received' signature/date on the application.
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| ul1350, ul750, upgradationfrom |
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