India Broadband Forum

sb21pro

NOW MY PLAN IS HOME 500 SINCE JULY 3 08
MY PHONE RNT WAS SUPPOSE TO CHANGE FRON 180 TO 100 ( 1200 AN PAY) THIS MONTH( JULY)
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PERIOD 1/7/08-31/7/08

CMR GROSS FREE OR CR UPTO
5336 14 0 0 31/7/2008

CREDIT ADJ -----------------------------------------
INITIAL DEPOSIT TH D/N
FIR BROADBAND CXN = 1248.00
TOTAL BALANCE AT CREDIT = 0.00

DEBIT ADJ ------------------------------------------
ARDR INSTALLMENT = 166.66
NETONE ONE USAGE FOR
THIS MONTH : JUL-2008 = 1.10
BROADBAND FIXED : MTH 200807 = 166.67
BROADBAND USG - 200807 11689 ( ok)
FR:150, NET:11539, RT:0.90 = 10385.10
OTHER TAXES = 38.64

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FIXED MONTHLY 180.00
METERED CALLS 0.00
TRUNK CALLS 0.00
OVERSEAS CALLS 0.00
PHONOGRAMS 0.00
DEBITS 10758.17
TAXES 1287.94
GROSS AMT 12226.00
CREDITS 1248.00
AMOUNT PAYABLE 10978.00 ON 28-AUG-2008

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report july DataOne Bandwidth Usage


please help what to do ? i got dis bill today.

whitestar_999

well did you confirmed your plan change on 3 july?i mean in bsnl portal on clicking my orders tab plan must show as 500 & plan status as provisioned the moment your plan changed officially.you can also confirm this with AO(accounts officer)of your district.

sb21pro

yes its says normal. and it also shows current plan as hp500

whitestar_999

plan status will show provisioned not anything else.also once your plan changed portal will show the older months details as per changed plan so suppose if your plan wasn't changed in july but on 1aug portal will show entries of july as per home 500 i.e.2-8AM free.did you checked your usage at portal in july & made sure that 2-8AM entries are being counted as free?

sb21pro

hey i attached a report july why dont u see it ur self.

sb21pro

and as far as showing provisioned is concerned
first it was show ing normal only when i had 125 plan
nd now its 500 every thing else is same.

whitestar_999

well i saw your report but bsnl billing is based on their portal report & that's why it is advised to save portal page to claim any correction in bill.bsnl won't accept any other report by 3rd party softwares.this is the first time i am hearing about plan status normal.as far as i know there are only 3 plan status-----open(meaning plan change application is being considered),future dated(meaning your application is accepted & plan will change on a future date),provisioned(plan is confirmed & bill will come as per new plan from date it has been provisioned).

sb21pro

yes i have a total screen shot and a 5 min screen recording as well.

it same as the report.

i confirmed my plan changed today
they said the bill server database might be outdated. so it will be corrected .
i hopeee