India Broadband Forum

meghx33 · 08-08-08, 12:46 PM

Hi every one,

i recently got BSNL BB 750UL plan, speed is also nice but when i open any page in browser it stops loading and says "cannot find server" but when i click on REPAIR in lan tray icon by right clicking i got that page with in 5 - 15 seconds. Why this happening i can not click every time on REPAIR button, what is the problem ?

i am using: Fire Fox v2.0.0.16.
running: win XP pro.
modem: ZTE ZXDSL 831AII ADSL

Thanks in advanced.

just4kix · 08-08-08, 12:51 PM

There is no problem with the BSNL connection.

Maybe you are using USB and the drivers are not up to date. Try switching to LAN.

meghx33 · 08-08-08, 12:54 PM

Hi just4kix,

just for your info read my post again and i am not using USB to connect internet because it givs me tons of errors and some time Blue screen.

just4kix · 08-08-08, 12:58 PM

Quote:

Originally Posted by meghx33

Hi just4kix,

just for your info read my post again and i am not using USB to connect internet because it givs me tons of errors and some time Blue screen.

Your original post did not mention USB. But anyway, the problem may be with the LAN drivers.

If problem persists, complain to BSNL for replacement of modem.

meghx33 · 08-08-08, 01:03 PM

i got this problem from last 2-3 days in pc,
but the modem works best on my laptop.

sb21pro · 08-08-08, 02:46 PM

hey why dont u try a static ip on ur lan card. and also turn off modem dhcp server

meghx33 · 08-20-08, 02:30 AM

hay sb21pro

thanks, i will try it

smoothvibes · 08-20-08, 06:28 AM

ya you can try to load your lan drivers coz this problem looks like system limited and if it works after repair then your some files are corrupt... better idea is to reinstall lan drivers..

meghx33 · 08-20-08, 12:30 PM

Quote:

hey why dont u try a static ip on ur lan card. and also turn off modem dhcp server

when i turn off DHCP from router and set the following in tcp/ip properties:

IP address: 192.168.1.2

Subnet mask: 255.255.255.0

Default Gateway: 192.168.1.1
--
Preferred DNS server: 218.248.255.146

Alternative DNS server: 218.248.255.139

but when i do this i cant download any thing even can't open any page,
tried to download using IDM but it gives me socket error.

i am using ZTE ZXDSL 831aii ADSL router with 750ul plan.

using :
Intel pro/100 ve network connection
windows xp sp2,
Firefox 2.0.0.16

sb21pro · 08-20-08, 12:36 PM

try without Dns

and could u add the specific error details

meghx33 · 08-20-08, 01:46 PM

i also tried without DNS but after that i cant open any page but i can download which i have added in IDM.

whitestar_999 · 08-20-08, 06:03 PM

in the dns settings set it to automatic in your LAN TCP/IP properties & then see.

meghx33 · 08-20-08, 07:12 PM

when i click on use the following ip address
it altomatically blocks the "Obtain DNS server adress automatically".

and i think this is by default in all windows, specially in xp.

whitestar_999 · 08-20-08, 07:21 PM

you are right.you have to obtain IP automatically too for dns to set to automatic.enter the open dns servers----208.67.222.222 and 208.67.220.220

meghx33 · 08-20-08, 07:41 PM

Quote:

Originally Posted by whitestar_999

you are right.you have to obtain IP automatically too for dns to set to automatic.enter the open dns servers----208.67.222.222 and 208.67.220.220

Entered the open dns address nothing new same problem,

and you have done some little mistake

OPEN DNS ADDRESS ARE:
208.67.222.222
208.68.220.220

NOT
208.67.222.222
208.67.220.220

and i also tried

BSNL's new DNS
218.248.240.208
218.248.240.135

&
ScrubIt DNS
67.138.54.100
207.225.209.66

But the problem is present.

sb21pro · 08-20-08, 09:16 PM

wel its definately not a DNS problem,
try these
1.completely delete ur browser cache
2.uninsatall and re install browser
3.run a virus scan with updated av
4. try some other browser
5.check if you can use other internet utilities

sruthinmn · 08-20-08, 09:25 PM

yes some time this is occurred by that DNS adress .try automatic configuration....and just do desk clean up also..........

what about in the internet explorer......

i think this is not a problem of BSNL and your modem....your system configuration went wrong.....

try these steps......mentioned in the previous post
1.completely delete ur browser cache
2.uninsatall and re install browser
3.run a virus scan with updated av
4. try some other browser
5.check if you can use other internet utilities

meghx33 · 08-22-08, 12:13 PM

Quote:

Originally Posted by sb21pro

wel its definately not a DNS problem,
try these
1.completely delete ur browser cache
2.uninsatall and re install browser
3.run a virus scan with updated av
4. try some other browser
5.check if you can use other internet utilities

1. completely deleted my browser cache - problem is present.

2. uninstalled and re installed browser (firefox) - problem is present.

3. Completed full virus scan with McAfee with updated virus defination - problem is present.

4. tried other browsers (safari, internet explorer, etc) - problem is present.

5. check if you can use other internet utilities - which utilities ? i don't know more about any utility.

sruthinmn · 08-22-08, 04:42 PM

jst go to DOS and type ipconfig check whether public IP is present or not?

whitestar_999 · 08-22-08, 08:57 PM

in command prompt(type cmd in run box) type ipconfig /all & post the results here.

08-08-08, 12:46 PM	#1
meghx33 Junior Member Join Date: Aug 2008 Posts: 22 Rep Power: 2	What is the problem to load page ? Hi every one, i recently got BSNL BB 750UL plan, speed is also nice but when i open any page in browser it stops loading and says "cannot find server" but when i click on REPAIR in lan tray icon by right clicking i got that page with in 5 - 15 seconds. Why this happening i can not click every time on REPAIR button, what is the problem ? i am using: Fire Fox v2.0.0.16. running: win XP pro. modem: ZTE ZXDSL 831AII ADSL Thanks in advanced.

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08-08-08, 12:51 PM	#2
just4kix Platinum Member Join Date: Dec 2007 Location: Pune Posts: 8,899 Blog Entries: 6 Rep Power: 19	There is no problem with the BSNL connection. Maybe you are using USB and the drivers are not up to date. Try switching to LAN.

08-08-08, 12:54 PM	#3
meghx33 Junior Member Join Date: Aug 2008 Posts: 22 Rep Power: 2	Hi just4kix, just for your info read my post again and i am not using USB to connect internet because it givs me tons of errors and some time Blue screen.

08-08-08, 01:03 PM	#5
meghx33 Junior Member Join Date: Aug 2008 Posts: 22 Rep Power: 2	i got this problem from last 2-3 days in pc, but the modem works best on my laptop.

08-08-08, 02:46 PM	#6
sb21pro Lost Member Join Date: Jul 2008 Location: Goa, for now Posts: 1,690 Rep Power: 4	hey why dont u try a static ip on ur lan card. and also turn off modem dhcp server

08-20-08, 02:30 AM	#7
meghx33 Junior Member Join Date: Aug 2008 Posts: 22 Rep Power: 2	hay sb21pro thanks, i will try it

08-20-08, 06:28 AM	#8
smoothvibes Aditya Join Date: Jul 2008 Location: New Delhi/ London Posts: 4,914 Rep Power: 11	ya you can try to load your lan drivers coz this problem looks like system limited and if it works after repair then your some files are corrupt... better idea is to reinstall lan drivers..

08-20-08, 12:36 PM	#10
sb21pro Lost Member Join Date: Jul 2008 Location: Goa, for now Posts: 1,690 Rep Power: 4	try without Dns and could u add the specific error details

08-20-08, 01:46 PM	#11
meghx33 Junior Member Join Date: Aug 2008 Posts: 22 Rep Power: 2	i also tried without DNS but after that i cant open any page but i can download which i have added in IDM.

08-20-08, 06:03 PM	#12
whitestar_999 Platinum Member Join Date: Jan 2008 Location: UP(west) Posts: 1,971 Blog Entries: 1 Rep Power: 3	in the dns settings set it to automatic in your LAN TCP/IP properties & then see.

08-20-08, 07:12 PM	#13
meghx33 Junior Member Join Date: Aug 2008 Posts: 22 Rep Power: 2	when i click on use the following ip address it altomatically blocks the "Obtain DNS server adress automatically". and i think this is by default in all windows, specially in xp.

08-20-08, 07:21 PM	#14
whitestar_999 Platinum Member Join Date: Jan 2008 Location: UP(west) Posts: 1,971 Blog Entries: 1 Rep Power: 3	you are right.you have to obtain IP automatically too for dns to set to automatic.enter the open dns servers----208.67.222.222 and 208.67.220.220

08-20-08, 09:16 PM	#16
sb21pro Lost Member Join Date: Jul 2008 Location: Goa, for now Posts: 1,690 Rep Power: 4	wel its definately not a DNS problem, try these 1.completely delete ur browser cache 2.uninsatall and re install browser 3.run a virus scan with updated av 4. try some other browser 5.check if you can use other internet utilities

08-20-08, 09:25 PM	#17
sruthinmn Junior Member Join Date: Aug 2008 Location: kerala Age: 21 Posts: 38 Rep Power: 2	yes some time this is occurred by that DNS adress .try automatic configuration....and just do desk clean up also.......... what about in the internet explorer...... i think this is not a problem of BSNL and your modem....your system configuration went wrong..... try these steps......mentioned in the previous post 1.completely delete ur browser cache 2.uninsatall and re install browser 3.run a virus scan with updated av 4. try some other browser 5.check if you can use other internet utilities

08-22-08, 04:42 PM	#19
sruthinmn Junior Member Join Date: Aug 2008 Location: kerala Age: 21 Posts: 38 Rep Power: 2	jst go to DOS and type ipconfig check whether public IP is present or not?

08-22-08, 08:57 PM	#20
whitestar_999 Platinum Member Join Date: Jan 2008 Location: UP(west) Posts: 1,971 Blog Entries: 1 Rep Power: 3	in command prompt(type cmd in run box) type ipconfig /all & post the results here.

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What is the problem to load page ?

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