Thread: phone line is busy

when I try to connect internet I get the massage "error 676 the phone line is busy. I am using bsnl broadband 500c plan and modem no. ZXDSL 531B.

error 676 come up when you try to use windows to connect to net which will work only if your modem is set in bridge mode.now-a-days almost all bsnl provided modems comes with default as pppoe mode in which modem makes the connection to net by using your bsnl username/password stored in modem which will be done either by the bsnl guys or you.so if your modem is in pppoe mode & you try windows to connect obviously it will give error phone line is busy because modem is already trying to make connection to net.see here to get an idea about how to configure modem in pppoe mode & if your modem is already configured you can simply start using net after turning on the modem---
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