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My internet connection doesn't work during night time

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Old 08-10-08, 10:05 AM   #1
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Default My internet connection doesn't work during night time

Hi,

My plan is BSNL 500C plan. I am using the modem model UT300R2U. I am not getting internet connection during night time from 10PM to 7AM. The internet led in modem wil blink for a few seconds and then it wil go off along with the Dsl. I can't even browse during the time. even if i call and complain to them,they are not helping me in this.

Please help in this regard.

Thank you,
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Old 08-10-08, 11:19 AM   #2
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open your modem settings page(type 192.168.1.1 in your browser & enter username/password as admin/admin).in the status/overview tab look for SNR & Line Attn values & post them here.
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Old 08-10-08, 03:19 PM   #3
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SNR--
Downstream value is11.4 Db and upstream is 20.1 Db

Attenuation--
Downstream value is 12.5 Db and upstream is 5.6 Db
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Old 08-10-08, 03:44 PM   #4
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well your downstream SNR is very low.for most users it is around 25.check that line mode/modulation/connection standard is G.dmt & not ADSL2/2+.if it is G.dmt then you need to get your line checked by BSNL.
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Old 08-10-08, 10:46 PM   #5
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No whitestar. Even my values are very low.

As I write my values are:
Downstream: SNR = 8~9 db, Attenuation = 33 db
Upstream: SNR = 6 ~ 7 db, Attenuation = 15 db

I get disconnections all right. After numerous complaints this is still not sorted out.

But my speed is OK.

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Old 08-11-08, 03:42 AM   #6
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SNR values must be above 10 for smooth connection(for speed Attn values matters) though some good modems can work at lower values but for bsnl provided modems i doubt it.i have seen that in some cases users modems were using ADSL2 mode while bsnl uses G.dmt & changing to G.dmt helps in solving this problem in many cases.if this doesn't work then most probably problem is with the line.
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Old 08-11-08, 12:55 PM   #7
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i also have problem somethin like tht.. i don know wats wrong.. but like ma speed is proper.. i mean i m satisfied,, but like i have wifi modem..n so u ppl know it has 2 led.. (zte zxdsl 531b model modem). one is for power n second is for dsl,,, but i have some kind of loose connection.. sometimes dsl wont blink..so like i will get only local access to ma modem not internet,, just even slight i will move ma modem or wires.. light will go off.. n wont come back....... unless i put alll ma efforts n several reboot , remove all wired connection put them back thinkin of loose conection.. but don know where it can be.. so simply just remove all put them in same order.. u guys have any idea what can be possible reason??

hello y no replies bro.......... tell me in regards to me also

Last edited by Mr.Tooth Fairy; 08-11-08 at 09:25 PM. Reason: Automerged Doublepost
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Old 03-26-09, 07:41 PM   #8
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Line Rate - Upstream (Kbps): 861
Line Rate - Downstream (Kbps): 2045

SNR Margin (dB): 33.9 16.9
Attenuation (dB): 18.0 7.0

Last edited by smoothvibes; 03-27-09 at 06:24 PM.
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