India Broadband

ya_madni

Hi,

I had the BSNL broadband connection 3 months ago and was working fine, but now when I try to log in it shows remote computer does not respond. the person at the time of new connection made the set up on my pc. but i was having the problem so I deleted the shortcut and then again made by using the network connection wizard. but no solution of my problem. Will, I need to had teh same set up of connection wizard/activation that I had at the first time installation;

please help to resolve the problem

there is DSL link and when I try to ping there is no error message, but when logs in shows remote computer did not respond.

avroneel

The error number is 678 ? Contact BSNL asap must be a problem with the line

smoothvibes

before calling BSNL check your firewall and you can try to check packet movement on line..
and if possible then try to reset winsock too..

if you want can provide command to reset winsock

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sb21pro

well in my exp e 678 is mostly happens when the server is down.

ya_madni

Thanx to all of you, but I call to BSNL too for the same they checked the line and said that the line is okay and there may be a virus in your computer the only which makes this. I scanned the computer too, and no virus.

I did not understand the reply of winsock please clarify me and packet online
haa when i ping 192.168.1.1 shows fine.

whitestar_999

try following bsnl advice about configuring modems in pppoe mode if not already using pppoe mode.here is the link---
BSNL BROADBAND MAIN MENU
many users claimed this solved their error 678 problem.

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relton

Better get it changed to bridge mode. Its the best for night downloads.

ya_madni

Thanx to all again. I will do as you have suggested and see if the problem resolves. Thanx once again. I was too much fed up with this problem of bsnl broadband and thinking to disconnect it. well, I will apply the suggestions of you people and see. Hope my problem gets resolved.

nethack

if u have doubt of viruses in ur current O.S, then u can arrange KNOPPIX DVD, insert it, boot from it, use internet within KNOPPIX environment, and see the diffrences.
(No need to Install KNOPPIX + 100% Virus free)

smoothvibes

the command to reset winsock is
netsh winsock reset catalog

apart from that you can try to delete winsock from registry and reinstall it..


i understand 678 mostly happens due to server or line issue.. but in many cases this happens due to firewall settings and winsock too which can be solved by reinstalling TCP/IP