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  1. #1
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    Default bsnl broadband connecting problem

    Hi,

    I had the BSNL broadband connection 3 months ago and was working fine, but now when I try to log in it shows remote computer does not respond. the person at the time of new connection made the set up on my pc. but i was having the problem so I deleted the shortcut and then again made by using the network connection wizard. but no solution of my problem. Will, I need to had teh same set up of connection wizard/activation that I had at the first time installation;

    please help to resolve the problem

    there is DSL link and when I try to ping there is no error message, but when logs in shows remote computer did not respond.

  2. #2
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    Default

    The error number is 678 ? Contact BSNL asap must be a problem with the line

  3. #3
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    Default

    before calling BSNL check your firewall and you can try to check packet movement on line..
    and if possible then try to reset winsock too..

    if you want can provide command to reset winsock

  4. #4
    Banned

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    Default

    well in my exp e 678 is mostly happens when the server is down.

  5. #5
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    Thumbs up

    Thanx to all of you, but I call to BSNL too for the same they checked the line and said that the line is okay and there may be a virus in your computer the only which makes this. I scanned the computer too, and no virus.

    I did not understand the reply of winsock please clarify me and packet online
    haa when i ping 192.168.1.1 shows fine.

  6. #6
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    Default

    try following bsnl advice about configuring modems in pppoe mode if not already using pppoe mode.here is the link---
    BSNL BROADBAND MAIN MENU
    many users claimed this solved their error 678 problem.

  7. #7
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    strider's Avatar
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    Better get it changed to bridge mode. Its the best for night downloads.

  8. #8
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    Thumbs up

    Thanx to all again. I will do as you have suggested and see if the problem resolves. Thanx once again. I was too much fed up with this problem of bsnl broadband and thinking to disconnect it. well, I will apply the suggestions of you people and see. Hope my problem gets resolved.

  9. #9
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    if u have doubt of viruses in ur current O.S, then u can arrange KNOPPIX DVD, insert it, boot from it, use internet within KNOPPIX environment, and see the diffrences.
    (No need to Install KNOPPIX + 100% Virus free)

  10. #10
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    Quote Originally Posted by ya_madni View Post
    Thanx to all of you, but I call to BSNL too for the same they checked the line and said that the line is okay and there may be a virus in your computer the only which makes this. I scanned the computer too, and no virus.

    I did not understand the reply of winsock please clarify me and packet online
    haa when i ping 192.168.1.1 shows fine.
    the command to reset winsock is
    netsh winsock reset catalog

    apart from that you can try to delete winsock from registry and reinstall it..


    well in my exp e 678 is mostly happens when the server is down.
    i understand 678 mostly happens due to server or line issue.. but in many cases this happens due to firewall settings and winsock too which can be solved by reinstalling TCP/IP

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