Thread: delay in connecting

i have a BSNL broadband connection with UL750. BSNL supplied the modem and initially it worked well, but now i have to wait for half an hour before i can connect to broadband. the lights in the modem are continuously blinking. is there any help i can get

Your line is probably developed faults and has lot of noise (most likely due to rain corrosion). You SNR Margin must have gone down and line attenuation gone up. The remedy is simple - linesman has to check the line.

Make a complaint to BSNL exchange.

Also log an automated complaint in writing and duplicate in the exchange.

- Keep pen and paper ready
- Dial 198.
- Key in your telephone number.
- From the menu, select '2' for partial service
- IVR will read out the docket number. Note it down.

my SNR margin is 11 db and line attenuation is 63 db

SNR 11 is very low and line attenuation 63 is very high for a stable connection.. its a line fault only so i advice you to contact BSNL as soon as it is possible so that they can go forward for repair work on your line...

i contacted the BSNL and they say the line length is 7 km and i would get the quality like that only. can i get any other powerful modem which works well with long lines and low snr margins

7KM is a long distance & that's why your Attn is 63.you can't do anything about this but keep in mind that Attn affects speeds only.for smooth connection SNR values are important & must be above 10.