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Wifi not working in my new Laptop

This is a discussion on Wifi not working in my new Laptop within the BSNL broadband forums, part of the DSL Broadband Service Providers category; hello Everyone, I Recently Purchased Dell XPS 1530 Laptop. I am unable to use internet from my laptop using cable ...


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Old 10-09-2008, 12:16 AM   #1
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Lightbulb Wifi not working in my new Laptop

hello Everyone,


I Recently Purchased Dell XPS 1530 Laptop. I am unable to use internet from my laptop using cable and also from wifi option.

Wifi card in my Laptop is Dell Wireless 1395 WLAN Mini-Card.
Modem type in my desktop pc is UTSTARCOM WA3002-g1 wireless ADSL Router.

can anyone please tell me what all the changes i have to make in my modem and also in my laptop.
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File Type: jpg dell xps 1530.jpg (85.9 KB, 12 views)
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Old 10-09-2008, 12:30 AM   #2
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In TCP/IP properties select Obtain IP address automatically.
Feed back please.

Reference :http://www.calcutta.bsnl.co.in/datao.../pppoe08a.html
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Old 10-09-2008, 02:32 AM   #3
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alright over here as per we can see that your wireless is connected but you dont have internet access so first please connect it on wired connection and check if you are able to access webpages of not

if you have access to web pages using ethernet connection

then it may be a problem with your wireless setting
try to change your network name (SSID) to something alphanumeric
and change PSK to alpha numeric again..

but i really dont think its issue with this.. you can just check internet connection of your router

can you please update screenshot of status page
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Old 10-09-2008, 09:38 PM   #4
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Hello Guys,

Thanks for the response ..

I tried to connect to internet using Ethernet connection i am unable to open any web pages.

I have attached some screen shots please check it ..
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Old 10-09-2008, 10:08 PM   #5
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well the internet symbol seems to be there.. could be a DNS issue... go to the browser and type 64.233.167.99 .. does the google homepage open?
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Old 10-09-2008, 10:35 PM   #6
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Hi Super,

Thanks for the response.

i checked with ip address again i am getting page cannot be displayed. now i am getting as Access local only. check the attachment ...



1. i am able to use internet with Ethernet connection in my Desktop PC

2. in my laptop both wifi and Ethernet connection both are not working ..
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Old 10-09-2008, 10:47 PM   #7
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ok.. go to the command prompt (Start->run and type cmd) and then type ipconfig and post output here.. screenshot would do..
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Old 11-09-2008, 12:15 AM   #8
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how do you connect ? Dialup mode using Wanminiport dialer ?
The link given by me shows "bridged" connection.
Or did you enter your UserID without @ bsnl.in and password in the router WAN page ?
Also in TCP/IP properties uncheck IPV6 (and uninstall it.)
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Old 11-09-2008, 12:43 AM   #9
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I just checked the IP configuration in my laptop , i have attached the screen shot and also i unchecked the IPV6 and saved. also i have attached the modem properties.
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File Type: jpg update.jpg (223.1 KB, 2 views)
File Type: jpg modem setings.JPG (70.5 KB, 3 views)
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Old 11-09-2008, 12:51 AM   #10
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In modem settings change MSS to 1492.
now it is 1450.
Post ipconfig/all
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