India Broadband Forum

redeye69 · 09-10-08, 09:29 PM

I am using Bsnl Broadband Since 4 month having star up plan 250 now i have changed my plan to ul 750 home plan as taking this plan my bill should be 750 + my phone rent but my bill exceed 2800 i am very surprised by this why the bill is like this i don't know plz suggest me what to do ? As my plan started from 2 aug 2008 . plz tell me is it first time and why this much amount

Archer · 09-10-08, 11:23 PM

It must be a mistake from the BSNL part. I also got a bill like that when I changed from 250 startup plan to ul750(ul900). I contacted BSNL and they told me it was a mistake caused by the billing machine or something(don't remember what they said). And I only had to pay the real amount. BSNL won't charge you for no reason. The Best thing to do is contact you local BSNL exchange.

whitestar_999 · 09-11-08, 01:12 AM

first of all make sure that your plan is indeed changed.if plan is changed from 250 to 750 your speeds will reduce greatly.in 250 plan you will get ~200KBps while in 750 plan you will get ~30-32KBps.

sb21pro · 09-11-08, 04:31 AM

yes confirm the change, then report this to your exchange, wait till next this bill then get then bill again and u ll get the correct bill, but u will have to pay he late fee.

this happens when the plan change is not registered on the billing server, they update it on last of every month

strider · 09-11-08, 06:28 PM

Well, check your plan first, I suspect your plan, has the condition that Call charges are at Rs 1/min.

ensine · 09-12-08, 05:53 PM

Meanwhile, will anyone please tell when bill get generated and due date? Its already 12 of the month and I didn't get my bill for last month. Even its not showing the usage in portal.

Regards

thats_me · 09-12-08, 08:23 PM

I think changing from Home BB plans to UL plans an extra charge is included in the first month ( Security Deposit : One month Charges)

sb21pro · 09-12-08, 08:26 PM

get a dublicate bill

whitestar_999 · 09-13-08, 12:04 AM

broadband bill is generated & finalized on 4th of every month according to BSNL's portal entries regarding usage.after the date this bill is send to your local exchange & after 1-2 days you can get a copy of the bill even if you haven't received the bill yet.

09-10-08, 09:29 PM	#1
redeye69 Junior Member Join Date: Apr 2008 Location: Dharmashala Age: 27 Posts: 9 Rep Power: 2	Bsnl brodband Usage Bill Problem I am using Bsnl Broadband Since 4 month having star up plan 250 now i have changed my plan to ul 750 home plan as taking this plan my bill should be 750 + my phone rent but my bill exceed 2800 i am very surprised by this why the bill is like this i don't know plz suggest me what to do ? As my plan started from 2 aug 2008 . plz tell me is it first time and why this much amount

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09-10-08, 11:23 PM	#2
Archer Platinum Member Join Date: Aug 2008 Location: Kerala Posts: 2,824 Rep Power: 6	It must be a mistake from the BSNL part. I also got a bill like that when I changed from 250 startup plan to ul750(ul900). I contacted BSNL and they told me it was a mistake caused by the billing machine or something(don't remember what they said). And I only had to pay the real amount. BSNL won't charge you for no reason. The Best thing to do is contact you local BSNL exchange.

09-11-08, 01:12 AM	#3
whitestar_999 Platinum Member Join Date: Jan 2008 Location: UP(west) Posts: 1,971 Blog Entries: 1 Rep Power: 3	first of all make sure that your plan is indeed changed.if plan is changed from 250 to 750 your speeds will reduce greatly.in 250 plan you will get ~200KBps while in 750 plan you will get ~30-32KBps.

09-11-08, 04:31 AM	#4
sb21pro Lost Member Join Date: Jul 2008 Location: Goa, for now Posts: 1,690 Rep Power: 4	yes confirm the change, then report this to your exchange, wait till next this bill then get then bill again and u ll get the correct bill, but u will have to pay he late fee. this happens when the plan change is not registered on the billing server, they update it on last of every month

09-11-08, 06:28 PM	#5
strider Platinum Member Join Date: Jun 2008 Location: Minas Tirth, Middle Earth Posts: 1,093 Rep Power: 5	Well, check your plan first, I suspect your plan, has the condition that Call charges are at Rs 1/min.

09-12-08, 05:53 PM	#6
ensine Junior Member Join Date: Aug 2008 Location: Bangalore Posts: 90 Rep Power: 2	Meanwhile, will anyone please tell when bill get generated and due date? Its already 12 of the month and I didn't get my bill for last month. Even its not showing the usage in portal. Regards

09-12-08, 08:23 PM	#7
thats_me Gold Member Join Date: Dec 2007 Location: Earth, Solar System, Milky Way. Age: 21 Posts: 660 Rep Power: 2	I think changing from Home BB plans to UL plans an extra charge is included in the first month ( Security Deposit : One month Charges)

09-12-08, 08:26 PM	#8
sb21pro Lost Member Join Date: Jul 2008 Location: Goa, for now Posts: 1,690 Rep Power: 4	get a dublicate bill

09-13-08, 12:04 AM	#9
whitestar_999 Platinum Member Join Date: Jan 2008 Location: UP(west) Posts: 1,971 Blog Entries: 1 Rep Power: 3	broadband bill is generated & finalized on 4th of every month according to BSNL's portal entries regarding usage.after the date this bill is send to your local exchange & after 1-2 days you can get a copy of the bill even if you haven't received the bill yet.

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Bsnl brodband Usage Bill Problem

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