Thread: Bsnl brodband Usage Bill Problem

I am using Bsnl Broadband Since 4 month having star up plan 250 now i have changed my plan to ul 750 home plan as taking this plan my bill should be 750 + my phone rent but my bill exceed 2800 i am very surprised by this why the bill is like this i don't know plz suggest me what to do ? As my plan started from 2 aug 2008 . plz tell me is it first time and why this much amount

It must be a mistake from the BSNL part. I also got a bill like that when I changed from 250 startup plan to ul750(ul900). I contacted BSNL and they told me it was a mistake caused by the billing machine or something(don't remember what they said). And I only had to pay the real amount. BSNL won't charge you for no reason. The Best thing to do is contact you local BSNL exchange.

first of all make sure that your plan is indeed changed.if plan is changed from 250 to 750 your speeds will reduce greatly.in 250 plan you will get ~200KBps while in 750 plan you will get ~30-32KBps.

yes confirm the change, then report this to your exchange, wait till next this bill then get then bill again and u ll get the correct bill, but u will have to pay he late fee.

this happens when the plan change is not registered on the billing server, they update it on last of every month

Well, check your plan first, I suspect your plan, has the condition that Call charges are at Rs 1/min.

Meanwhile, will anyone please tell when bill get generated and due date? Its already 12 of the month and I didn't get my bill for last month. Even its not showing the usage in portal.

Regards

I think changing from Home BB plans to UL plans an extra charge is included in the first month ( Security Deposit : One month Charges)

get a dublicate bill

broadband bill is generated & finalized on 4th of every month according to BSNL's portal entries regarding usage.after the date this bill is send to your local exchange & after 1-2 days you can get a copy of the bill even if you haven't received the bill yet.