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Bsnl brodband Usage Bill Problem

This is a discussion on Bsnl brodband Usage Bill Problem within the BSNL broadband forums, part of the Broadband Internet Service Providers category; I am using Bsnl Broadband Since 4 month having star up plan 250 now i have changed my plan to ...

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Old 09-10-08, 08:29 PM   #1
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Default Bsnl brodband Usage Bill Problem
I am using Bsnl Broadband Since 4 month having star up plan 250 now i have changed my plan to ul 750 home plan as taking this plan my bill should be 750 + my phone rent but my bill exceed 2800 i am very surprised by this why the bill is like this i don't know plz suggest me what to do ? As my plan started from 2 aug 2008 . plz tell me is it first time and why this much amount
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Old 09-10-08, 10:23 PM   #2
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It must be a mistake from the BSNL part. I also got a bill like that when I changed from 250 startup plan to ul750(ul900). I contacted BSNL and they told me it was a mistake caused by the billing machine or something(don't remember what they said). And I only had to pay the real amount. BSNL won't charge you for no reason. The Best thing to do is contact you local BSNL exchange.
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Old 09-11-08, 12:12 AM   #3
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first of all make sure that your plan is indeed changed.if plan is changed from 250 to 750 your speeds will reduce greatly.in 250 plan you will get ~200KBps while in 750 plan you will get ~30-32KBps.
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Old 09-11-08, 03:31 AM   #4
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yes confirm the change, then report this to your exchange, wait till next this bill then get then bill again and u ll get the correct bill, but u will have to pay he late fee.

this happens when the plan change is not registered on the billing server, they update it on last of every month
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Old 09-11-08, 05:28 PM   #5
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Well, check your plan first, I suspect your plan, has the condition that Call charges are at Rs 1/min.
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Old 09-12-08, 04:53 PM   #6
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Meanwhile, will anyone please tell when bill get generated and due date? Its already 12 of the month and I didn't get my bill for last month. Even its not showing the usage in portal.

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Old 09-12-08, 07:23 PM   #7
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I think changing from Home BB plans to UL plans an extra charge is included in the first month ( Security Deposit : One month Charges)
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Old 09-12-08, 07:26 PM   #8
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get a dublicate bill
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Old 09-12-08, 11:04 PM   #9
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broadband bill is generated & finalized on 4th of every month according to BSNL's portal entries regarding usage.after the date this bill is send to your local exchange & after 1-2 days you can get a copy of the bill even if you haven't received the bill yet.
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