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Error 676 : The phone line is busy

This is a discussion on Error 676 : The phone line is busy within the BSNL broadband forums, part of the DSL Broadband Service Providers category; Whenever I try to connect my internet...i get Error 676 : The phone line is busy whats with it?? even ...


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Old 14-09-2008, 01:56 PM   #1
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Default Error 676 : The phone line is busy

Whenever I try to connect my internet...i get

Error 676 : The phone line is busy

whats with it??

even when it connects, it gets disconnected within 5 mins...is there a problem with my connection or with BSNL servers??
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Old 14-09-2008, 02:22 PM   #2
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mention modem model .
Ipconfig/all. post data.
Start run type cmd type ipconfig/all
From modem ADSl page showing snr attn line speed mod etc
Post link for screenshot.
Upload at tinypic.com.
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Old 14-09-2008, 06:32 PM   #3
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Either something wrong with the phone line, or you have connected the splitter wrongly.
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Old 14-09-2008, 07:20 PM   #4
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I encountered the same problem for one week. Then, BSNL people came and told me to set the modem in bridge modem. on doing so, problem resolved in one second and now I am not even facing any problems.

You have to set teh modem in bridge mode.
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Old 14-09-2008, 08:10 PM   #5
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@sonu1930
Congrats.
Did you use a Dialer to connect to internet earlier?
or you got connected immediately when system is switched on ?
You get the error codes when you are using a dialer. error 676 phone busy etc.
and in Modem "bridged" mode is selected.
Always mention modem model when ever a problem is /solved/encountered.
For more "gyan"
BSNL BROADBAND MAIN MENU
All shown in "Always On" mode only.
Option to use PPPOE dialer also listed.
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Old 15-09-2008, 02:23 AM   #6
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Quote:
Originally Posted by sonu1930 View Post
I encountered the same problem for one week. Then, BSNL people came and told me to set the modem in bridge modem. on doing so, problem resolved in one second and now I am not even facing any problems.

You have to set teh modem in bridge mode.
hey thanks for it...i too changed my modem mode to bridge mode...previously it was in some PPPOE mode....its been working fine now
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Old 15-09-2008, 02:43 AM   #7
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In most of the cases this DUN Error 676 comes up when there is a problem with modem drivers, Line or TCP/IP files. If you are using a modem then you can try to install drivers again and moreover if you know how to create a DUN connection you can try that too. If nothing helps then you can contact your ISP for a line test.

Please post your modem config and basic info
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Old 16-09-2008, 11:36 PM   #8
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Quote:
Originally Posted by indian_kartoon View Post
hey thanks for it...i too changed my modem mode to bridge mode...previously it was in some PPPOE mode....its been working fine now
Welcome Indian, I do not have much knowledge of computers, but this was my experience, so I shared it with you.

In PPOE mode, I was using dialer to connect and unable to connect due to phone line busy errors. Then BSNL person came and said that due to some changes, we have to set the modem in bridge mode and then it worked fine.

Last edited by sonu1930; 16-09-2008 at 11:36 PM. Reason: Automerged Doublepost
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Old 17-09-2008, 12:25 AM   #9
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If you are experiencing any problem like error code 676 "Phone Line Busy" then it is better to change to always on mode.
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Old 17-09-2008, 12:29 AM   #10
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Change it to bridge mode
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