1. #1
    Junior Member

    Join Date
    Jan 2013
    Posts
    1

    Post I have recharge my mobile (9431345310) with Rs 38 Wrongly.

    Dear Sir/Madam

    I have recharge my mobile (9431345310) with Rs 38 Wrongly to Increase my Validity instead of Rs 34 just 10- 15 minutes before as a result the amount was received but validity has not been increased and it is not added in balance also.
    Therefore it is my kind request to you please adjust the above amount in my balance.

    Please do the needful .

    Thanking You


    Your truly

    Nikunj Bihari Singh

    Mobile No. 9431345310

  2. #2
    Junior Member

    Join Date
    Jul 2014
    Posts
    13

    Default

    Nikunj for problems like these you need to call up customer care, only they can do something about it from their end.

  3. #3
    Junior Member

    Join Date
    Jul 2014
    Posts
    49

    Default

    You need to call customer service and put this problem forward, and it maybe that you will have to chase the call in order to get the problem resolved. However you do need to be aware that calls to customer care are chargeable.

  4. #4
    Junior Member

    Join Date
    Sep 2014
    Posts
    23

    Default

    I don't think much will be done by the service provider, plus the amount of money you will use to call customer care will end up being more than what you want, because companies don't instantly refund money back or resolve problems.

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