Thread: DVD read write problem

My LG dvd writer is creating problem....it's doing good while writing and reading cd's but in case of DVD it just can't sense the DVD...so it can't read nor i can burn the dvd.....plz suggest how to solve the problem........

Unplug the data and power cable from the drive, insert again and try. If it doesn't work, you may need to send it for repair.

If its within warranty then send for repair as said by meetdilip

My advise to you is :-
1) for writing failures change the brand of media and try. It almost always works. But you need to try a whole lot of different brands.

2) Update the firmware (USE EXTREME CAUTION or dont do it)

I used to have similar problems. I updated the firmware and the problem was solved.

If your DVD writter is is more than 3 years old, then time to buy a new one.

the only solution to do it is Update The Firmware, i have Sony DRU-170C DVD-RW, i never read anything besides CD's and Dual-Layer Digit DVD's. So i repatched my frimware and it worked, also if u don't repatch the Firmware use Windows Vista or Se7en, it reads the DVD's, without repatching the Firmware.

i unplug the cable nad then plugged it again.....it didn't solved my problemm....what should i do??it is 1and 1/2 yrs old....how should i upgrade the firmware???plz suggest

tell me the model no. of u r writer

LG 18X super multi DVD Rewriter.....GSA-H54N

Me too having exact problem...

so guys i want the advice.....as i am not an expert user...so REPAIR is the only option left.....what do u suggest???

If you confident of doing this (and only if you are confident):

- Try cleaning the lens manually
- open the drive
- clean the lens with a very soft tissue paper or chamois leather (if available)

Originally Posted by prasanta08

My LG dvd writer is creating problem....it's doing good while writing and reading cd's but in case of DVD it just can't sense the DVD...so it can't read nor i can burn the dvd.....plz suggest how to solve the problem........

The optic laser in the lens tends to get weak after a period of time, I've also had same kind of problem of getting DVD not getting read but cd's are working flawlessly,if ur writer is in warranty then ur laser assembly will be changed,cleaning the lens with bare hands with paper etc is risky slight force on lens holding coils can misaligned the lens easily and also rubbing paper on polycarbonate type lens generates a static charge so i suggest clean the lens with proper DVD clean disc which comes with anti-static brush.

I would suggest before going for a repair... Lets try to troubleshoot the problem... Shall we?

Please answer few of my questions:

1. Tell me what Operating System and Service Pack are you using? (Type winver in run command to know about it)
   
2. When was the last time the DVD Drive worked perfectly?
   
3. Have you made any major Hardware, Software or Settings changes since then?
   
4. Is there any exclamation mark on the DVD Drive in the Device Manager?
   
5. Have you tested your DVD Drive on any other Desktop?

Guys have similar problem with a little difference my LG DVD Writter reads DVD but not CD. It's 2 years old.
Please help.