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DVD read write problem

This is a discussion on DVD read write problem within the Computer Accessories forums, part of the Computer technology category; My LG dvd writer is creating problem....it's doing good while writing and reading cd's but in case of DVD it ...

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Old 06-27-09, 12:46 PM   #1
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Default DVD read write problem

My LG dvd writer is creating problem....it's doing good while writing and reading cd's but in case of DVD it just can't sense the DVD...so it can't read nor i can burn the dvd.....plz suggest how to solve the problem........
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Old 06-27-09, 01:29 PM   #2
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Unplug the data and power cable from the drive, insert again and try. If it doesn't work, you may need to send it for repair.
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Old 07-05-09, 10:57 AM   #3
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If its within warranty then send for repair as said by meetdilip

My advise to you is :-
1) for writing failures change the brand of media and try. It almost always works. But you need to try a whole lot of different brands.

2) Update the firmware (USE EXTREME CAUTION or dont do it)

I used to have similar problems. I updated the firmware and the problem was solved.

If your DVD writter is is more than 3 years old, then time to buy a new one.
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Old 07-05-09, 01:01 PM   #4
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the only solution to do it is Update The Firmware, i have Sony DRU-170C DVD-RW, i never read anything besides CD's and Dual-Layer Digit DVD's. So i repatched my frimware and it worked, also if u don't repatch the Firmware use Windows Vista or Se7en, it reads the DVD's, without repatching the Firmware.
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Old 07-07-09, 07:08 PM   #5
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i unplug the cable nad then plugged it again.....it didn't solved my problemm....what should i do??it is 1and 1/2 yrs old....how should i upgrade the firmware???plz suggest
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Old 07-07-09, 07:11 PM   #6
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tell me the model no. of u r writer
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Old 07-07-09, 07:27 PM   #7
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LG 18X super multi DVD Rewriter.....GSA-H54N
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Old 07-07-09, 09:57 PM   #8
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Me too having exact problem...
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Old 07-09-09, 12:12 AM   #9
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so guys i want the advice.....as i am not an expert user...so REPAIR is the only option left.....what do u suggest???
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Old 07-09-09, 01:17 AM   #10
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If you confident of doing this (and only if you are confident):

- Try cleaning the lens manually
- open the drive
- clean the lens with a very soft tissue paper or chamois leather (if available)
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Old 07-09-09, 11:46 AM   #11
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Quote:
Originally Posted by prasanta08 View Post
My LG dvd writer is creating problem....it's doing good while writing and reading cd's but in case of DVD it just can't sense the DVD...so it can't read nor i can burn the dvd.....plz suggest how to solve the problem........


The optic laser in the lens tends to get weak after a period of time, I've also had same kind of problem of getting DVD not getting read but cd's are working flawlessly,if ur writer is in warranty then ur laser assembly will be changed,cleaning the lens with bare hands with paper etc is risky slight force on lens holding coils can misaligned the lens easily and also rubbing paper on polycarbonate type lens generates a static charge so i suggest clean the lens with proper DVD clean disc which comes with anti-static brush.
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Old 07-10-09, 12:16 AM   #12
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I would suggest before going for a repair... Lets try to troubleshoot the problem... Shall we?

Please answer few of my questions:
  1. Tell me what Operating System and Service Pack are you using? (Type winver in run command to know about it)
  2. When was the last time the DVD Drive worked perfectly?
  3. Have you made any major Hardware, Software or Settings changes since then?
  4. Is there any exclamation mark on the DVD Drive in the Device Manager?
  5. Have you tested your DVD Drive on any other Desktop?
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