Thread: System restarts during Virus Scan pls help

attrib screen shots attached.

memory screen shots attached

Alright there's no problem in attrib... Going through mem test...

P.S
Did you completed your hosting work? Are you ready to do all other stuff i told you...

Originally Posted by meetdilip

If so, How to rectify this issue?

You have to use a higher rated power supply depending say 400w or above.

Originally Posted by meetdilip

memory screen shots attached

the two memory chips are currently configured to run @ different speeds.

You have to change the speed of your 512 mb ram chip to 166 Mhz speed.


To do so :

1. as soon as computer stats, enter bios (press f10 or del or esc, as per
your BIOS setting)
2. Next seach for the memory settings
3. u should look for something like SPD setting (it can vary with different BIOS)
4. then select the 512 mb chip and select the 167 mhz mhz.
5. save settings and exit.

If you can't understand , don't change any settings coz it can give problems.

*********

Please find the results of gmer and catch me attached. By that time, i will try a scan.

It's pretty hard to say by looking only text files..Actually gmer pointed faulty entry with RED color...

Also you need to exclude two entries i.e Sections and IAT/EAT which are right side of the Gmer window...Then press Scan and switch to rootkit window..When scan got completed look for any entry which is bolded out as RED Color in rootkit tab...

I'm attaching a pic which shows you which check boxes should be excluded...

Originally Posted by meetdilip

memory screen shots attached

There you go my friend... Its all wrong in memory... Both stick have different frequencies... One has 166MHz and the other is at 200 MHz....

Follow the steps newprouser told you... Else ask ur local vendor to replace the 512MB RAM with 166MHz or 256MB RAM with 200 MHz!

Before doing anything in BIOS i recommend you try scanning with 512 mb Ram only.. Remove that 256 Mb Ram...

Yes, may be it is related to RAM. But i bought extra RAM to solve this problem.

i tried gmer again, no entries where in red (so was previously).

@newprouser
" Next seach for the memory settings"
i couldn't find any settings in BIOS.
Let me list what i found in BIOS (i used del key)

CMOS set up Utility Copyright 1984-2005 Award Software

Standard CMOS Feature
Advanced BIOS feature
Integrated peripherals
Power management set up
PnP/PCI configuration
PC health status
Frequency/Voltage control

I checked all of them. but couldn't find anything related to RAM. The closest was Frequency/Voltage control. But it is tagged as "Change CPU's clock and voltage".

I have tune up utilities 2007. Is it useful for this kind of work?

I just scanned to see what will happen (offline). After initiating the scan, i tried to open a pic ( i use ACD see). That's all the system restarts.

" You have to use a higher rated power supply depending say 400w or above."

Can i simply choose any SMPS 400 W and above. Or is there any calculation.

Can you attach your virus scan log??? All the logs..

Originally Posted by gothic_coder

Before doing anything in BIOS i recommend you try scanning with 512 mb Ram only.. Remove that 256 Mb Ram...

Don't know how to find out 512 and 256 ones.:surrender:

P.S

It's not hidden process problem, No rootkits, And no virus... that leave us to heating problem, Device driver problem or Ram prob...

I found these details in BIOS

Current CPU Temp. : 51 degree
current cpu fan speed : 2766

Originally Posted by meetdilip

Don't know how to find out 512 and 256 ones.

Do you mean "How do i diffrentiate physically"... You don't need to...

Just remove either of RAM... Go to my computer right click on it, see it's properties and you'll see which RAM you removed...But that's not the issue...We just need to know whether it completes the scan with one RAM only...

hey that system load /stress thing has got nothing to do with heat...

its like all devices require some amount of power to operate... so if u add more devices, u should increase the power too. Jus like as you grow u require more food.

***

lemme check the exact procedure for award BIOS and tell.

***

IF you plan to remove the ram.

you really needn't find out which is 512/256 mb(they are usually written on a sticker on the chip with manufac. name/date etc), jus remove the ram chip. find out which is slot 0 or slot A on ur motherboard (its also written on mother if u look carefully).

Computer won't boot if there's no ram in slot 0/A

* if ur using carpet in ur place, then its highly likely ur body has static electricity which will damamge computer components.

Originally Posted by gothic_coder

Can you attach your virus scan log??? All the logs..

Sorry. Reinstalled windows some 2 days back. I don't have any logs, i will try a scan tonight and post them tomorrow. Which one you recommend with Ad Aware or Avira?

"But that's not the issue...We just need to know whether it completes the scan with one RAM only..."

Actually i bought new RAM because of this problem. So was the case when i try to write a DVD. Not always, but at times, when it near to end, system restarts. Now i feel, these are somewhat related. I use SONY.

Originally Posted by meetdilip

Sorry. Reinstalled windows some 2 days back. I don't have any logs, i will try a scan tonight and post them tomorrow. Which one you recommend with Ad Aware or Avira?

Didn't you scan for last 2 days??? I thought you just completed your scan...I prefer both..i guess for avira there should be 10-12 logs don't know about Ad-Ware but collectively they won't go beyond 100-200 Kb...So you can attach all of them...

Originally Posted by gothic_coder

Didn't you scan for last 2 days??? I thought you just completed your scan...

Yes, using Ad Aware.But couldn't complete a single one. I just checked the program files and all. Couldn't find any log. By tomorrow,i will give them.

Strange even though it couldn't complete the scan (either by antivirus or adware) it makes the log (Although incomplete)... That's the procedure for security product..Logs are meant to trouble shoot... Well look harder i'm sure you must be missing something...

Originally Posted by meetdilip

I just checked the program files and all.

Do you check under program files only???
If yes then you need to check under your product name directory..Say you use avira..Then check under "c:\program files\avira"...If you can't find then go to respective path in command promt i.e "c:\program files\avira" and type dir /s *.log or dir /s *.txt..And then check..

Originally Posted by gothic_coder

Do you check under program files only???
If yes then you need to check under your product name directory..Say you use avira..Then check under [B]"c:\program files\avira"

Yes, i checked the lavasoft directory. But couldn't find any logs

Alright..Do send me when you scan with your antivirus. I hope avira mantains the log..

Since u had this problem before, It seems that ur older RAM stick is defective... Remove it! Run ur computer only on the new RAM stick... and check if the problem has gone...

Feedback...

Do not know why, but images are not visible in incredimail and yahoo messenger. It was ok till yesterday. It is from this morning.

Same is the case with email templates and emoticons in incredimail and im environments in yahoo messenger.

But the ad in the right hand upper corner in incredimail is visible.

Please find the screen shots attached.

^^^ possible that images are disabled in internet explorer.... or in some net filtering application

For pics, i changed the Broadband meter settings . Now it is ok.

I tried scanning with Avira and Ad Aware. Both scan resulted in restart within seconds. Then i used safe mode. In safe mode, i used Ad Aware. It ended up in BSOD (some physical dump memory..). But when i scanned in normal mode, it was an as usual restart. Will try scanning after removing RAMs. Will update you as soon as i finish it.