India Broadband Forum

03-25-09, 06:31 PM

Quote:

Originally Posted by gothic_coder

Can you attach your virus scan log??? All the logs..

Sorry. Reinstalled windows some 2 days back. I don't have any logs, i will try a scan tonight and post them tomorrow. Which one you recommend with Ad Aware or Avira?

"But that's not the issue...We just need to know whether it completes the scan with one RAM only..."

Actually i bought new RAM because of this problem. So was the case when i try to write a DVD. Not always, but at times, when it near to end, system restarts. Now i feel, these are somewhat related. I use SONY.

03-25-09, 06:36 PM

Quote:

Originally Posted by meetdilip

Sorry. Reinstalled windows some 2 days back. I don't have any logs, i will try a scan tonight and post them tomorrow. Which one you recommend with Ad Aware or Avira?

Didn't you scan for last 2 days??? I thought you just completed your scan...I prefer both..i guess for avira there should be 10-12 logs don't know about Ad-Ware but collectively they won't go beyond 100-200 Kb...So you can attach all of them...

03-25-09, 07:03 PM

Quote:

Originally Posted by gothic_coder

Didn't you scan for last 2 days??? I thought you just completed your scan...

Yes, using Ad Aware.But couldn't complete a single one. I just checked the program files and all. Couldn't find any log. By tomorrow,i will give them.

03-25-09, 07:11 PM

Strange even though it couldn't complete the scan (either by antivirus or adware) it makes the log (Although incomplete)... That's the procedure for security product..Logs are meant to trouble shoot... Well look harder i'm sure you must be missing something...

Quote:

Originally Posted by meetdilip

I just checked the program files and all.

Do you check under program files only???
If yes then you need to check under your product name directory..Say you use avira..Then check under "c:\program files\avira"...If you can't find then go to respective path in command promt i.e "c:\program files\avira" and type dir /s *.log or dir /s *.txt..And then check..

03-25-09, 07:25 PM

Quote:

Originally Posted by gothic_coder

Do you check under program files only???
If yes then you need to check under your product name directory..Say you use avira..Then check under [B]"c:\program files\avira"

Yes, i checked the lavasoft directory. But couldn't find any logs

03-25-09, 07:28 PM

Alright..Do send me when you scan with your antivirus. I hope avira mantains the log..

itsmemad · 03-25-09, 09:13 PM

Since u had this problem before, It seems that ur older RAM stick is defective... Remove it! Run ur computer only on the new RAM stick... and check if the problem has gone...

Feedback...

03-25-09, 09:31 PM

Do not know why, but images are not visible in incredimail and yahoo messenger. It was ok till yesterday. It is from this morning.

Same is the case with email templates and emoticons in incredimail and im environments in yahoo messenger.

But the ad in the right hand upper corner in incredimail is visible.

Please find the screen shots attached.

03-25-09, 09:45 PM

^^^ possible that images are disabled in internet explorer.... or in some net filtering application

03-26-09, 08:49 AM

For pics, i changed the Broadband meter settings . Now it is ok.

I tried scanning with Avira and Ad Aware. Both scan resulted in restart within seconds. Then i used safe mode. In safe mode, i used Ad Aware. It ended up in BSOD (some physical dump memory..). But when i scanned in normal mode, it was an as usual restart. Will try scanning after removing RAMs. Will update you as soon as i finish it.

03-26-09, 09:11 AM

Please find the log files attached (both Avira and AdAware) from

C:\Documents and Settings\All Users\Application Data\Avira\AntiVir PersonalEdition Classic\LOGFILES

03-26-09, 11:04 AM

Quote:

Originally Posted by meetdilip

Yes, may be it is related to RAM. But i bought extra RAM to solve this problem.

i tried gmer again, no entries where in red (so was previously).

@newprouser
" Next seach for the memory settings"
i couldn't find any settings in BIOS.
Let me list what i found in BIOS (i used del key)

CMOS set up Utility Copyright 1984-2005 Award Software

Standard CMOS Feature
Advanced BIOS feature
Integrated peripherals
Power management set up
PnP/PCI configuration
PC health status
Frequency/Voltage control

I checked all of them. but couldn't find anything related to RAM. The closest was Frequency/Voltage control. But it is tagged as "Change CPU's clock and voltage".

I have tune up utilities 2007. Is it useful for this kind of work?

I just scanned to see what will happen (offline). After initiating the scan, i tried to open a pic ( i use ACD see). That's all the system restarts.

" You have to use a higher rated power supply depending say 400w or above."

Can i simply choose any SMPS 400 W and above. Or is there any calculation.

your particular BIOS software doesn't have the feature to change the frequency, so u cannot do anything about it.

No tuneup utilities cannnot help with this.

the next option is to run with the new chip alone and check if it takes care of the problem.

*************

try this website to calculate approx power needed by ur system

http://extreme.outervision.com/psucalculatorlite.jsp

03-26-09, 01:05 PM

Quote:

Originally Posted by meetdilip

In safe mode, i used Ad Aware. It ended up in BSOD (some physical dump memory..).

So did you saw which driver is faulty in that BSOD??

P.S

Well i just saw that BSOD happens in safe mode where no 3rd party drivers run, only drivers which runs in safe mode are windows component. So it's 99.9 percent sure that some of your windows files are corrupt, and while scanning those files in normal mode it get restart... Also as you mentioned that you reinstall your windows frequently but i'm sure that you're using same CD for reinstalling.. Try to reinstall windows again with some another CD...

03-26-09, 02:14 PM

Quote:

Originally Posted by gothic_coder

Try to reinstall windows again with some another CD...

Ok. Need to find another CD....

At times, my system restarts while moving large files (mostly movies) from one drive to another (not always, 1 in 10). Is this related to this problem.

03-26-09, 02:42 PM

If your windows files are corrupted, any other problems are proportional to that... BSOD in safe mode = Windows File & Driver proble.. and that could lead to other problem also...

03-26-09, 07:49 PM

Please find the estimated power rating attached. Your suggestions are always welcome.

03-26-09, 09:48 PM

Quote:

Originally Posted by meetdilip

Please find the estimated power rating attached. Your suggestions are always welcome.

I've made some changes to your selection and I got 294 W which is pretty much close to max. power output of you ur Power Supply.

So this *MAYBE* the problem, coupled with the fact that if your mains supply goes below 220v, that can reduce the power output too.

psu.PNG

changes i made to ur selction :

added video card (most mobo's have inbuilt video card)
selected 2 RAM stick (wat u selected was SSD HDD)
selected full load on system & proc (I assume this coz, ur config is old,so I expect most modern AV to stress ur system resources fully)
addded capacitor aging (again assuming you are using this system for 1+ year , correct me if i'm wrong)

------

You haven't told us anything about testing with RAM removed.

03-27-09, 08:50 AM

Quote:

Originally Posted by newprouser

I've made some changes to your selection and I got 294 W which is pretty much close to max. power output of you ur Power Supply.

So this *MAYBE* the problem, coupled with the fact that if your mains supply goes below 220v, that can reduce the power output too.
[/B]

Very likely. I have some voltage problems in my area. So I use a stabilizer in addition to my UPS. It helps me to work when the voltage drops ( only during peak hours).

Quote:

Originally Posted by newprouser

You haven't told us anything about testing with RAM removed.

I was trying to do it in presence of a friend ( in case if i make some errors). He couldn't make it yesterday. Will update you once i complete it.

03-27-09, 09:04 AM

Quote:

Originally Posted by meetdilip

Very likely. I have some voltage problems in my area. So I use a stabilizer in addition to my UPS. It helps me to work when the voltage drops ( only during peak hours).

I was trying to do it in presence of a friend ( in case if i make some errors). He couldn't make it yesterday. Will update you once i complete it.

OK, I'm in no hurry

Better to be careful.

Jaganathsamal · 03-28-09, 02:53 PM

Sorry for a late reply. My cousin had also purchased an assembled pc with amd processor & it never worked properly ( i dont know the reason till now , i guess it was a heating problem) . I myself hav tried all remedies on that pc & nothing worked out.
The solution : he changed to an intel based processor & all problems vanished.
Try doing this.
Hope your problem gets solved.

03-26-09, 08:49 AM	#50
meetdilip Guest Posts: n/a	For pics, i changed the Broadband meter settings . Now it is ok. I tried scanning with Avira and Ad Aware. Both scan resulted in restart within seconds. Then i used safe mode. In safe mode, i used Ad Aware. It ended up in BSOD (some physical dump memory..). But when i scanned in normal mode, it was an as usual restart. Will try scanning after removing RAMs. Will update you as soon as i finish it. Last edited by meetdilip; 03-26-09 at 09:14 AM.

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India Broadband Forum

System restarts during Virus Scan pls help

System restarts during Virus Scan pls help

Similar Threads

03-25-09, 07:28 PM	#46
gothic_coder Guest Posts: n/a	Alright..Do send me when you scan with your antivirus. I hope avira mantains the log..

03-25-09, 09:13 PM	#47
itsmemad Alligator Join Date: Sep 2008 Location: Pleasure drome Posts: 3,514 Rep Power: 10	Since u had this problem before, It seems that ur older RAM stick is defective... Remove it! Run ur computer only on the new RAM stick... and check if the problem has gone... Feedback...

03-25-09, 09:45 PM	#49
newprouser Guest Posts: n/a	^^^ possible that images are disabled in internet explorer.... or in some net filtering application

03-26-09, 02:42 PM	#55
gothic_coder Guest Posts: n/a	If your windows files are corrupted, any other problems are proportional to that... BSOD in safe mode = Windows File & Driver proble.. and that could lead to other problem also...

03-28-09, 02:53 PM	#60
Jaganathsamal Bronze Member Join Date: Dec 2008 Age: 17 Posts: 170 Rep Power: 1	Sorry for a late reply. My cousin had also purchased an assembled pc with amd processor & it never worked properly ( i dont know the reason till now , i guess it was a heating problem) . I myself hav tried all remedies on that pc & nothing worked out. The solution : he changed to an intel based processor & all problems vanished. Try doing this. Hope your problem gets solved.