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Mcafee to compensate for bad update

  1. #1
    Join Date
    Aug 2007

    Default Mcafee to compensate for bad update

    McAfee to compensate home users for bad update |Security - CNET News
    McAfee to compensate home users for bad update

    McAfee is promising to reimburse home customers hit by last
    Wednesday's faulty virus update, which hosed tens of thousands of computers.

    Facing complaints and questions from people whose PCs crashed or kept rebooting as a result of the buggy update, McAfee formally apologized
    in an official blog last Friday.

    But now the company has gone a step further.
    McAfee is committing to reimburse home and home office customers forany money they spent to fix their PCs as a result of the problem.

    Details are sketchy now, but the company is hoping people will sit tight for a few more days until more information is available.

    "If you have already incurred costs to repair your PC as a result of this issue, we're committed to reimbursing reasonable expenses,"
    promised McAfee in a special announcement for home and home office users. "

    Steps to process your reimbursement request will be posted in

    the next few days. Please check back here in a few days."And for loyal customers whose PCs were impacted but plan to stick with
    McAfee, the company has promised to extend their antivirus subscriptions for another two years free of charge.
    Source; CNET

  2. #2
    Guardian Angel just4kix's Avatar
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    Dec 2007


    McAfee, in my opinion, takes up too much of the Windows resource pool.
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