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Thread: HFCL Connect Broadband Plan INFINITE 998 comitment 512-1Mbps but giving 530Kbps only

  1. #1
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    Arrow HFCL Connect Broadband Plan INFINITE 998 comitment 512-1Mbps but giving 530Kbps only

    Hello Friends,
    HFCL Connect Broadband Plan INFINITE 998 gives commitment of speed 512Kbps - 1Mbps but they are giving 530 Kbps only. After calling customer care several times they sent engineers to check the speed at home and thier reply is always same "Sir, your broadband speed is according to plan only" . Ain`t the company is fooling customers by providing wrong information about the plan.
    Can i take any legal actions against them or anything i can do regarding it?
    Here is the link of their website with screenshot of the plan:
    Infotel ConnectBroadband :: Products & Services :: Home Users


    Uploaded with ImageShack.us

  2. #2
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    Default 798 infiniti 700kbps speed not more than 460kbps.

    Hey brother me too facing the and problem
    i talked to the engineer . he says that 60kBps is the maximum i will get
    in this plan of 700kbps. It has been only 4days. i think i will be returning their modem today.

  3. #3
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    Default

    Quote Originally Posted by harmeetsinghsuneja View Post
    Hey brother me too facing the and problem
    i talked to the engineer . he says that 60kBps is the maximum i will get
    in this plan of 700kbps. It has been only 4days. i think i will be returning their modem today.
    @harmeetsinghsuneja ~ From which city you are? Try to contact them at customer care no. 1557 and complaint about your slow speed. In my views you are getting good speed 60kBps at 700Kbps plan.

  4. #4
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    Default hi

    Hey i got connection in hoshiarpur.

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