hello
i recently bought a new adsl modem cum wifi router - tp link td 8901 g .
i use hfcl connect for internet
the company says the modem cannot work and only the supplied modem can work
is there any solution or the money has gone waste for me
hello
i recently bought a new adsl modem cum wifi router - tp link td 8901 g .
i use hfcl connect for internet
the company says the modem cannot work and only the supplied modem can work
is there any solution or the money has gone waste for me
which modem is supplied by the ISP ?
is the connection a landline ( telephone line) line based ADSLbroadband connection?
You may have to make a complaint to TRAI, if the company does not allow you to use your own modem/router . Contact higher level CC official/s.According to HFCL connect policy, you cant use another company`s modem. You need to clear MAC address in order to use ZTE modem. Only connect engineers can do it.
Unfair Trade Practice etc.
it is an adsl lline
the modem given by the company is broadcom adsl router model no brcm963xx
broadcom adsl router model no brcm963xx
Appears what you have given is the chipset number . Google search failed. Possible a modem with French menu!
Need company's name like dlink linksy's Netgear etc.
Can you access modem settings ? user id PW
Do you use a Dialer to connect ?
Userid/pw entered in wanminiport dialer in system.
can you post a screenshot (jpg) as attachment here
connection status or Device info.
( select Go Advanced/scroll down/Manage attachments / upload jpg picture )
tp link td 8901 g .
confirm correct number. 3 in one model
54M Wireless ADSL2+ Modem Router TD-W8901G TPlink
check forum/thread again at 8PM. for further reply if possible from me
Last edited by essbebe; 22nd July 2011 at 05:10 PM.
i am trying to find out the actual male number of the broadcom router .
anyways just curious how does this matter since i want t o replace it with the newmodem i have got
help me in configurin tp link modem
ya the make is right for that
tp link td w8901 g
When connected with "Connect" supplied modem
In computer
START run type cmd
OK
New window.
type ipconfig /all
Also find out VPi/VCI
make these settings in your new TPlink.
Modem gateway ( if different ) DNS entries. Also enable DHCP.
or
Just connect "as it is" using Wanminiport dialer.
Feedback.
PS: thread starter expected to answer the queries by members and not ask counter questions or pass comments .
member may runaway from the thread !! specially myself !
Only Bright stars here like debate.
my apologies
i have tried all that but to no avail
the problem is that the router does not show any internet light till i configure it for static ip address
in my modem supplied by the company the settings are for pppoe type
i have tried every configuration possible but no luck so far
if possible can we chat in a messenger or u can help me using teamviewer
Last edited by navendugoyal; 22nd July 2011 at 07:58 PM. Reason: Automerged Doublepost
attaching details of ipconfig and modem config page
confirm VPI VCI for "connect" 1 and 32 How did you find this ?
If you can access the ISP's modem should be seen
Just connect "as it is" using Wanminiport dialer.
Tried this ???
2.
If sure deactivate other VCO's
If Not
Activate all VPI's in TP link to activate PPPoE mode.
all entries will appear userid PW will appear in all
dns automatically
Ip address obtain automatically.
MAC address later .
Check connection status for VCO1 to VCO 7.
3.
Check in connection status. page.
Last adsl : error message.
Post error message : PPP up Password incorrect
correct connected
Team viewer on modem/router not connected to internet not possible.
I may try access to company supplied modem Post userid PW.
Ip address. 192.168.2.5 ( from ipconfig /all)
Last edited by essbebe; 22nd July 2011 at 11:37 PM.