1. #1
    Gold Member

    Join Date
    Dec 2007
    Posts
    692

    Default Which DTH Service is Best in terms of Service

    I know there are many views when it comes to choosing good dth service, but i want to know which of them excel in customer service, whether it is dish tv or tata sky?

  2. #2
    Guardian Angel
    just4kix's Avatar
    Join Date
    Dec 2007
    Posts
    11,625

    Default

    Quote Originally Posted by xwhyz View Post
    I know there are many views when it comes to choosing good dth service, but i want to know which of them excel in customer service, whether it is dish tv or tata sky?
    The following main things could go wrong with a DTH connection:

    a) Dish gets misaligned (for example due to strong winds, rain) and you stop getting signals or get poor signals.
    b) You stop getting service because your subscription ran out or some screw up in your account
    c) STB develops faults

    There could be others but the above are the major causes.

    For (a), you have to depend upon local dealership and personnel. It will differ city to city. So you cannot depend upon public opinions from forum boards. You must talk to the people in your locality.

    For (b), also local delaership will be a good help. But CS also matters. I am having DishTv for over 2 years now. I had to call a few times. The CS is not great but not bad either.

    The bad thing about DishTV is that they do not send any invoices/ bills/ reminders, etc. You have to remember when your payment is due. The STB menu has the information - when you paid last, how much you paid and when is it due for renewal. But it is not everyday that you go deep into the menus to check all that.

    For (c), the STB and Dish/LNB, carry a one year warranty. After that we have to pay. I have not faced this problem.

    Overall I would say that in terms of CS both Tata and Dish are at par.
    *** Never argue with an idiot. ***

    All my useful articles and Guides | My DVDs | My Blu-Rays | My Blogs
    -------------------------------------------------------------------------------------------

Similar Threads

  1. Replies: 1
    Last Post: 9th August 2012, 02:29 PM
  2. Best 3G Modem in terms of Reception
    By idomin00 in forum Mobile broadband
    Replies: 4
    Last Post: 19th July 2011, 12:24 AM
  3. Replies: 0
    Last Post: 4th October 2009, 11:52 PM
  4. from all of the BROADBAND service provider whos service is fast?
    By digiscripter in forum Other DSL Broadband Services
    Replies: 7
    Last Post: 1st March 2008, 03:47 PM

Posting Permissions

Log in

Log in
BSNL Broadband Forum Airtel Broadband Forum Reliance Broadband Forum Tikona Broadband Forum MTNL Broadband Forum Tata Broadband Forum
BSNL 3G Forum MTNL 3G Forum Idea 3G Forum Airtel 3G Forum Reliance 3G Forum Vodafone 3G Forum
Airtel Mobile Forum Reliance Mobile Forum BSNL Mobile Forum Idea Mobile Forum Vodafone Mobile Forum Aircel Mobile Forum
Tata Sky Forum Dish TV Forum Reliance DTH Forum Videocon DTH Forum Airtel DTH Forum SUN DTH Forum